All Products Q&A

Question 1

Hi is the neoHub Gen 2 the same as the neoHub ? View answer

Asked 4 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 2

How well does this work with water system underfloor heating... will it ensure the floor heat is maintained? View answer

Asked 4 ´years ago | Wireless Thermostat & Receiver - Slimline-RF Kit

Question 3

Wall socket or extension? View answer

Asked 4 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 4

Whats the maximum load you can put through this. Want to time an ev charging cable (3.6kw) View answer

Asked 4 ´years ago | Heatmiser neoPlug - Smart Plug

Question 5

Can you control the thermostats outside/away from your home? View answer

Asked 4 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 6

can the stats be controlled from a central unit (i have 8 in my house so it would be easier to change/control them) View answer

Asked 4 ´years ago | Heatmiser neoAir v2-M Wireless Smart Thermostat

Question 7

What IP rating? View answer

Asked 4 ´years ago | Touchscreen Electric Floor Heating Thermostat - Touch-e v2

Question 8

Can a remote thimble sensor be connected to neo stat v2? View answer

Asked 4 ´years ago | Heatmiser Thimble Sensor

Question 9

What are the dimensions of the 16A Wireless Electric Heating Receiver? View answer

Asked 4 ´years ago | 16A Wireless Electric Heating Receiver - RF Switch 16A

Question 10

Can I use this as a direct replacement for a failed DS1-E View answer

Asked 4 ´years ago | Heatmiser neoStat-e v2 - Glacier White - Electric Floor Heating Thermostat

Question 11

Can this be used with a two zone traditional heating system? i.e upstairs and downstairs zones? View answer

Asked 4 ´years ago | Programmable Touchscreen Room Thermostat - Heatmiser Touch v2

Question 12

I note that these are on clearance - is a new version coming out? View answer

Asked 4 ´years ago | Heatmiser neoAir v2 Wireless Smart Thermostat - CLEARANCE

Question 13

Can I download actual room temperature and time data? View answer

Asked 4 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 14

hello, I want to replace a thermostat with only live and neutral wires. will this work? thanks View answer

Asked 4 ´years ago | Touchscreen Thermostat - Heatmiser Touch Carbon

Question 15

Can I replace a lifestyle ets1 with this? View answer

Asked 4 ´years ago | Manual Dial Thermostat with Display - Heatmiser DS1-L v2

Question 16

I have the v2 in 4 rooms and need to add two more ,is the v2 m compatible and whats the difference between the two View answer

Asked 4 ´years ago | Heatmiser neoAir v2-M Wireless Smart Thermostat

Question 17

Will a NeoStat also boost (MESH network) the signals from NeoAirs to the UH8-RF? View answer

Asked 4 ´years ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 18

Can I use a wifi to electric radiators View answer

Asked 4 ´years ago | Wireless Thermostat Bundle - neoAir Bundle v2

Question 19

Does it come in black View answer

Asked 4 ´years ago | Manual Dial Thermostat with Display - Heatmiser DS1-L v2

Question 20

Probe View answer

Asked 4 ´years ago | Heatmiser neoAir v2 Wireless Smart Thermostat - CLEARANCE

Question 21

I have a UH8 system with slimline thermostats. Can I upgrade to Neo smart thermostats? View answer

Asked 4 ´years ago | Heatmiser UH8 - 8 Zone 230v Underfloor Heating Wiring Centre

Question 22

can the original floor sensor used with an old PRT-E stat be used with a replacement neostat unit? View answer

Asked 4 ´years ago | Heatmiser neoStat-e v2 - Glacier White - Electric Floor Heating Thermostat

Question 23

I have NeoStat V2 , NeoHub Gen 2 and NeoAir V2 , do I need RF switch to operate them from my phone? View answer

Asked 4 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 24

I have a Heatmiser programmable thermostat - I believe Slimline V3. How do I get operating instructions? View answer

Asked 4 ´years ago | Programmable Thermostat - Heatmiser Slimline V3

Question 25

How long do the batteries last? View answer

Asked 4 ´years ago | Wireless Thermostat & Receiver - Slimline-RF Kit

Question 26

Can this v2 thermostat be used as a replacement for a v1 neoair? View answer

Asked 4 ´years ago | Heatmiser neoAir v2 Wireless Smart Thermostat - CLEARANCE

Question 27

Can this be linked to the 2 channel wireless receiver? View answer

Asked 4 ´years ago | Heatmiser neoStat-hw v2 - Hot Water Programmer

Question 28

Is this hard wired or can it work on batteries? View answer

Asked 4 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 29

Is the slimline v3 wired and can it be put in in replacement of a PRT/E:43500 View answer

Asked 4 ´years ago | Programmable Thermostat - Heatmiser Slimline V3

Question 30

Would your wifi-enabled controller be able to control a timed, pumped pressurised hot water system? View answer

Asked 4 ´years ago | Heating & Hot Water Wireless WiFi Smart Control Bundle

Question 31

Will this a PRT-E on a wet underfloor system View answer

Asked 4 ´years ago | Programmable Thermostat - Heatmiser Slimline V3

Question 32

Sangamo RSTA3 replacment View answer

Asked 4 ´years ago | Heatmiser Slimline-B Battery Powered Programmable Thermostat

Question 33

Is this a direct replacement for Touch-e. i.e. unclip front cover then replace withthis version? View answer

Asked 4 ´years ago | Touchscreen Electric Floor Heating Thermostat - Touch-e v2

Question 34

where can i buy a back box for this View answer

Asked 4 ´years ago | Programmable Room Thermostat - Heatmiser Edge

Question 35

How do you fix these to the wall please? View answer

Asked 4 ´years ago | Wall Plate for neoStat

Question 36

Could this be used as a timer for for two underfloor heating zones, one radiator zone and hot water. Thanks View answer

Asked 4 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

Question 37

Can the neoAir v2 be used like a Wireless Temp Sensor and paired to an existing zone? View answer

Asked 4 ´years ago | Heatmiser neoAir v2 Wireless Smart Thermostat - CLEARANCE

Question 38

Is the display of temperature back lit for visibility View answer

Asked 4 ´years ago | Manual Dial Thermostat with Display - Heatmiser DS1-L v2

Question 39

Inquiry for thermostat operation View answer

Asked 4 ´years ago | Fan Coil Thermostat - Heatmiser Edge HC

Question 40

I currently have the Heatmiser Slimline-B Battery Powered Programmable Thermostat. Would I be able to swap for this View answer

Asked 4 ´years ago | Heatmiser neoAir v2-M Wireless Smart Thermostat

Question 41

Can the hot water chanel in the RF switch be used to control a second thermostat? If not, why not? Many thanks View answer

Asked 4 ´years ago | Wireless Thermostat Bundle - neoAir Bundle v2

Question 42

If I want to control 3 radiator zones, 1 underfloor heating zone and hotwater do I need three of these? View answer

Asked 4 ´years ago | Wireless Combi Boiler OpenTherm WiFi Smart Control Bundle

Question 43

what is the replacement for a ds1-e thermostat View answer

Asked 4 ´years ago | Central Heating Thermostat - Heatmiser DS1 v2

Question 44

Could I fit this back plate when the Neostat V2 is already in-situ please? View answer

Asked 4 ´years ago | Wall Plate for neoStat

Question 45

can you easily temporarily override the temperature setting without disturbing the programming? View answer

Asked 4 ´years ago | Heatmiser Slimline-B Battery Powered Programmable Thermostat

Question 46

How do multiple contact sensors within the same zone interact? View answer

Asked 4 ´years ago | Wireless Window / Door Contact Sensor

Question 47

Could the same function of setting zones to standby be achieved with other Homekit contact sensors instead? View answer

Asked 4 ´years ago | Wireless Window / Door Contact Sensor

Question 48

Can you control more than one RF Switch 16A with a single Neo Air V2 Thermostat? View answer

Asked 4 ´years ago | Heatmiser neoAir v2 Wireless Smart Thermostat - CLEARANCE

Question 49

Is this compatible with the PRT-W thermostat? View answer

Asked 4 ´years ago | Heatmiser UH8-N - 8 Zone 12v Wiring Centre

Question 50

will any manual thermostats take a remote sensor probe View answer

Asked 4 ´years ago | Central Heating Thermostat - Heatmiser DS1 v2

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