All Products Q&A

Question 1

Can this be used in combination with neo-plug View answer

Asked 4 ´years ago | Wireless Thermostat Bundle - neoAir Bundle v2

Question 2

Hi, I already have a neoHub. Is it possible to connect the Wireless Thermostat to the neoHub. View answer

Asked 4 ´years ago | Wireless Thermostat & Receiver - Slimline-RF Kit

Question 3

are We able to just upgrade the thermostat on this to use the app as we have this already? View answer

Asked 4 ´years ago | Wireless Thermostat & Receiver - Slimline-RF Kit

Question 4

Does the Neo Stat v2 work with electric underfloor heating? View answer

Asked 4 ´years ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 5

do you still do silver - Heatmiser Slimline-E Electric Floor Heating Programmable Thermostat SLIMLINE-E? View answer

Asked 4 ´years ago | Programmable Thermostat - Heatmiser Slimline V3

Question 6

As a homeowner, can I install one of these myself, or do I need an electrician? View answer

Asked 4 ´years ago | Electric Floor Heating Smart Thermostat Kit - Heatmiser neoKit-e

Question 7

can you pair more than one neo air v2 to channel 1 of the rf switch? View answer

Asked 4 ´years ago | Wireless Thermostat Bundle - neoAir Bundle v2

Question 8

Do you make a similar time clock that i can access via wifi? View answer

Asked 4 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

Question 9

Would this be suitable to house the heatmiser UFH thimble sensor ? And is it available in black ? View answer

Asked 4 ´years ago | Empty Room Sensor Enclosure

Question 10

can I set the temperature hold in 0.5 deg increments View answer

Asked 4 ´years ago | Heatmiser neoAir v2 Wireless Smart Thermostat - CLEARANCE

Question 11

hi can the thimble sensor be mounted outside to get its temp from the air please? View answer

Asked 4 ´years ago | Heatmiser Thimble Sensor

Question 12

Can this be used as a System boiler Hot water programmer on 1 zone and a towel rail timer on another? View answer

Asked 4 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

Question 13

Where can I download the Neo app for windows 10? View answer

Asked 4 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 14

how deep is this as we will use this to get over the fact we only have a 20mm depth in the wall View answer

Asked 4 ´years ago | Wall Plate for neoStat

Question 15

Can this be used as a direct replace for the old Drayton Digistat 3? View answer

Asked 4 ´years ago | Heatmiser Slimline-B Battery Powered Programmable Thermostat

Question 16

Can the thimble sensor control two neostat e programmable thermostats or does each thermostat need its own sensor View answer

Asked 4 ´years ago | Heatmiser Thimble Sensor

Question 17

Can this thermostat be used to control infrared heating panels? View answer

Asked 4 ´years ago | Heatmiser neoStat-e v2 - Glacier White - Electric Floor Heating Thermostat

Question 18

Can this be used in a shower area with a changing section? Is the unit IP68 rated and if not what is the IP rating? View answer

Asked 4 ´years ago | Touchscreen Electric Floor Heating Thermostat - Touch-e v2

Question 19

Can it be used as a thermostat AND a timer? View answer

Asked 4 ´years ago | Heatmiser neoStat 12v v2 - Programmable Thermostat

Question 20

can CAT 5 stat cables be brought in through rear of the wiring centre from within a stud or is it all bottom entry View answer

Asked 4 ´years ago | Heatmiser UH8-N - 8 Zone 12v Wiring Centre

Question 21

can they come in bronze or black View answer

Asked 4 ´years ago | Heatmiser neoStat 12v v2 - Programmable Thermostat

Question 22

Is that thermostat app controlled on its own? View answer

Asked 4 ´years ago | Touchscreen Electric Floor Thermostat - Touch-e Carbon

Question 23

Are you able to control both a fan coil unit and a underfloor heating zone from a common controller? View answer

Asked 4 ´years ago | Heatmiser neoStat-HC1 - 0-10v Smart Fan Coil Thermostat

Question 24

Can this connect to a uh8 wiring centre to avoid running a new cable for a new ufh circuit? View answer

Asked 4 ´years ago | Wireless Thermostat Bundle - neoAir Bundle v2

Question 25

what does v2 mean View answer

Asked 4 ´years ago | Heatmiser neoStat 12v v2 - Programmable Thermostat

Question 26

can I replace my broken UH2 with a UH4? View answer

Asked 4 ´years ago | Heatmiser UH4 - 4 Zone 230v Wiring Centre

Question 27

What is this. What is this used for? View answer

Asked 4 ´years ago | Empty Room Sensor Enclosure

Question 28

Can this be used with NeoHub? View answer

Asked 4 ´years ago | Heatmiser UH8-RF - 8 Zone Wireless Wiring Centre

Question 29

Does my mobile have to be on the same wifi to control neohub? Can i control neohub from a remote locaTion? View answer

Asked 4 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 30

What is the M version, how is it different from the standard version View answer

Asked 4 ´years ago | Heatmiser neoAir v2-M Wireless Smart Thermostat

Question 31

is there any online instructions for setting up the slimline RF thermostat View answer

Asked 4 ´years ago | Wireless Thermostat - Heatmiser Slimline-RF

Question 32

wifi View answer

Asked 4 ´years ago | Heating & Hot Water Wireless WiFi Smart Control Bundle

Question 33

how does the neohub identify the thermostats View answer

Asked 4 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 34

can you program different temperatures at different times View answer

Asked 4 ´years ago | Heatmiser neoStat-hw v2 - Hot Water Programmer

Question 35

What are the consequences if I install the neoUltra without the floor or the air probe? Will this work? View answer

Asked 4 ´years ago | Colour Display Thermostat - Heatmiser neoUltra

Question 36

can i use this as just an on off timer View answer

Asked 4 ´years ago | Heatmiser neoStat-e v2 - Glacier White - Electric Floor Heating Thermostat

Question 37

Can this probe be used as an alternative to your 'thimble sensor' for room temperature monitoring? View answer

Asked 4 ´years ago | Remote Sensor Probe - 3M

Question 38

Does any neoStat model support underfloor cooling mode when connected to heat pump via Heatmiser UH8? View answer

Asked 4 ´years ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 39

What happens after a power cut? View answer

Asked 4 ´years ago | Programmable Touchscreen Room Thermostat - Heatmiser Touch v2

Question 40

How do I turn off the frost symbol in my NeoStat Air View answer

Asked 4 ´years ago | Heatmiser neoAir v2-M Wireless Smart Thermostat

Question 41

location View answer

Asked 4 ´years ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 42

Hi I have just purchased the Touch-e-Carbon and cannot see how to connect it to my Neo Hub? View answer

Asked 4 ´years ago | Touchscreen Electric Floor Thermostat - Touch-e Carbon

Question 43

which wiring c enter I require to connect with neohub View answer

Asked 4 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 44

Hi will this replace a Warm-up underfloor heat controller using the existing thermostat View answer

Asked 4 ´years ago | Touchscreen Electric Floor Thermostat - Touch-e Carbon

Question 45

can i use 3 RF switches and stats on a uh8 with the rest hard wired? View answer

Asked 4 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 46

Can the ‘e’ version be used to control ufh actuators via a wiring Center like the standard V2 version. View answer

Asked 4 ´years ago | Heatmiser neoStat-e v2 - Glacier White - Electric Floor Heating Thermostat

Question 47

can this unit be wall mounted? View answer

Asked 4 ´years ago | Wireless Thermostat Bundle - neoAir Bundle v2

Question 48

What is the voltage for this product? View answer

Asked 4 ´years ago | Wireless Thermostat Bundle - neoAir Bundle v2

Question 49

Is the silver brushed or polished? View answer

Asked 4 ´years ago | Heatmiser neoStat 12v v2 - Programmable Thermostat

Question 50

Heatmiser NeoKit 1 View answer

Asked 4 ´years ago | Smart Heating Thermostat Kit - Heatmiser neoKit 1

All Products Q&A

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