All Products Q&A

Question 1

Will I be able to swap like for like with my broken model PRT-R ? View answer

Asked 4 ´years ago | Electric Underfloor Heating Thermostat - Heatmiser Slimline-e v3

Question 2

What sensor table is the remote room sensor, ie is it a 10k3A1 or a 10k4A1 resistance table View answer

Asked 4 ´years ago | Heatmiser Thimble Sensor

Question 3

can the neo stat work with the uh1 & net monitor for app access or do I need hub View answer

Asked 4 ´years ago | Heatmiser neoStat 12v v2 - Programmable Thermostat

Question 4

can the Neo stat be added to a uh-1 View answer

Asked 4 ´years ago | Heatmiser UH8-N - 8 Zone 12v Wiring Centre

Question 5

I need to replace my UH8 system. How do I tell if its a 12v or 230v system? im using neostats. View answer

Asked 4 ´years ago | Heatmiser UH8 - 8 Zone 230v Underfloor Heating Wiring Centre

Question 6

what is the resistance value of the sensor 20 ° C = ??? Ω View answer

Asked 4 ´years ago | Remote Sensor Probe - 3M

Question 7

How do I connect a frost stat to a UH4 in my holiday home View answer

Asked 4 ´years ago | Heatmiser UH4 - 4 Zone 230v Wiring Centre

Question 8

Can i replace (Wavin) UHM1-M with a UH4? And will it be compatible with PRT-M2 Thermostat? View answer

Asked 4 ´years ago | Heatmiser UH4 - 4 Zone 230v Wiring Centre

Question 9

I need to replace a PRT-M2, can I replace it with Slimline V3? View answer

Asked 4 ´years ago | Programmable Thermostat - Heatmiser Slimline V3

Question 10

How close do the two units need to be to each other? Also, how do you recommend they are affixed to window/door? View answer

Asked 4 ´years ago | Wireless Window / Door Contact Sensor

Question 11

Can i add an extra RF Switch and use one thermostat to control 2 radiators in the room? View answers

Asked 4 ´years ago | Electric Heater Wireless Thermostat Bundle - neoAir 16A Bundle V2

Question 12

In a large concrete building where the wifi signal will not be throughout the building what solution is there? View answer

Asked 4 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 13

I have an existing floor probe 8-36k will Heatmiser progammer accept this View answer

Asked 4 ´years ago | Electric Underfloor Heating Thermostat - Heatmiser Slimline-e v3

Question 14

Can I use this thermostat to control more than one radiator? View answer

Asked 4 ´years ago | Heatmiser neoAir v2 Wireless Smart Thermostat - CLEARANCE

Question 15

Can I add a neoHub to my system which, at present has an RF switch and neoAir V2 stat/timer? View answer

Asked 4 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 16

Can i link two neo plugs in a chain? ie if i want to reach a remote part of my house? View answer

Asked 4 ´years ago | Heatmiser neoPlug - Smart Plug

Question 17

Can this unit be used to replace the Nu-Heat DSSB2-C (wall mounted wired centrally controlled dial thermostat)? View answer

Asked 4 ´years ago | Central Heating Thermostat - Heatmiser DS1 v2

Question 18

Is this sensor suitable for use in a bathroom? If not, which product is best to use for 'wet' UFH for a bathroom? View answer

Asked 4 ´years ago | Heatmiser Thimble Sensor

Question 19

can i just replace an old dial thermostat with this one for better look and digital control View answer

Asked 4 ´years ago | Programmable Room Thermostat - Heatmiser Edge

Question 20

Is it possible to turn off the display or put it in any sleep/saving mode? View answer

Asked 4 ´years ago | Colour Display Thermostat - Heatmiser neoUltra

Question 21

Is this a direct replacement for DS1 - BB16050018 ? View answer

Asked 4 ´years ago | Central Heating Thermostat - Heatmiser DS1 v2

Question 22

WIll neoStat-e V2 work with Warmup electric underfloor heating? View answer

Asked 4 ´years ago | Heatmiser neoStat-e v2 - Glacier White - Electric Floor Heating Thermostat

Question 23

Can this be used in combination with neo-plug View answer

Asked 4 ´years ago | Wireless Thermostat Bundle - neoAir Bundle v2

Question 24

Hi, I already have a neoHub. Is it possible to connect the Wireless Thermostat to the neoHub. View answer

Asked 4 ´years ago | Wireless Thermostat & Receiver - Slimline-RF Kit

Question 25

are We able to just upgrade the thermostat on this to use the app as we have this already? View answer

Asked 4 ´years ago | Wireless Thermostat & Receiver - Slimline-RF Kit

Question 26

Does the Neo Stat v2 work with electric underfloor heating? View answer

Asked 4 ´years ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 27

do you still do silver - Heatmiser Slimline-E Electric Floor Heating Programmable Thermostat SLIMLINE-E? View answer

Asked 4 ´years ago | Programmable Thermostat - Heatmiser Slimline V3

Question 28

As a homeowner, can I install one of these myself, or do I need an electrician? View answer

Asked 4 ´years ago | Electric Floor Heating Smart Thermostat Kit - Heatmiser neoKit-e

Question 29

can you pair more than one neo air v2 to channel 1 of the rf switch? View answer

Asked 4 ´years ago | Wireless Thermostat Bundle - neoAir Bundle v2

Question 30

Do you make a similar time clock that i can access via wifi? View answer

Asked 4 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

Question 31

Would this be suitable to house the heatmiser UFH thimble sensor ? And is it available in black ? View answer

Asked 4 ´years ago | Empty Room Sensor Enclosure

Question 32

can I set the temperature hold in 0.5 deg increments View answer

Asked 4 ´years ago | Heatmiser neoAir v2 Wireless Smart Thermostat - CLEARANCE

Question 33

hi can the thimble sensor be mounted outside to get its temp from the air please? View answer

Asked 4 ´years ago | Heatmiser Thimble Sensor

Question 34

Can this be used as a System boiler Hot water programmer on 1 zone and a towel rail timer on another? View answer

Asked 4 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

Question 35

Where can I download the Neo app for windows 10? View answer

Asked 4 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 36

how deep is this as we will use this to get over the fact we only have a 20mm depth in the wall View answer

Asked 4 ´years ago | Wall Plate for neoStat

Question 37

Can this be used as a direct replace for the old Drayton Digistat 3? View answer

Asked 4 ´years ago | Heatmiser Slimline-B Battery Powered Programmable Thermostat

Question 38

Can the thimble sensor control two neostat e programmable thermostats or does each thermostat need its own sensor View answer

Asked 4 ´years ago | Heatmiser Thimble Sensor

Question 39

Can this thermostat be used to control infrared heating panels? View answer

Asked 4 ´years ago | Heatmiser neoStat-e v2 - Glacier White - Electric Floor Heating Thermostat

Question 40

Can this be used in a shower area with a changing section? Is the unit IP68 rated and if not what is the IP rating? View answer

Asked 4 ´years ago | Touchscreen Electric Floor Heating Thermostat - Touch-e v2

Question 41

Can it be used as a thermostat AND a timer? View answer

Asked 4 ´years ago | Heatmiser neoStat 12v v2 - Programmable Thermostat

Question 42

can CAT 5 stat cables be brought in through rear of the wiring centre from within a stud or is it all bottom entry View answer

Asked 4 ´years ago | Heatmiser UH8-N - 8 Zone 12v Wiring Centre

Question 43

can they come in bronze or black View answer

Asked 4 ´years ago | Heatmiser neoStat 12v v2 - Programmable Thermostat

Question 44

Is that thermostat app controlled on its own? View answer

Asked 4 ´years ago | Touchscreen Electric Floor Thermostat - Touch-e Carbon

Question 45

Are you able to control both a fan coil unit and a underfloor heating zone from a common controller? View answer

Asked 4 ´years ago | Heatmiser neoStat-HC1 - 0-10v Smart Fan Coil Thermostat

Question 46

Can this connect to a uh8 wiring centre to avoid running a new cable for a new ufh circuit? View answer

Asked 4 ´years ago | Wireless Thermostat Bundle - neoAir Bundle v2

Question 47

what does v2 mean View answer

Asked 4 ´years ago | Heatmiser neoStat 12v v2 - Programmable Thermostat

Question 48

can I replace my broken UH2 with a UH4? View answer

Asked 4 ´years ago | Heatmiser UH4 - 4 Zone 230v Wiring Centre

Question 49

What is this. What is this used for? View answer

Asked 4 ´years ago | Empty Room Sensor Enclosure

Question 50

Can this be used with NeoHub? View answer

Asked 4 ´years ago | Heatmiser UH8-RF - 8 Zone Wireless Wiring Centre

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