All Products Q&A

Question 1

Can this be used as a direct replace for the old Touch Duo? View answer

Asked 2 ´years ago | Heatmiser Slimline-B Battery Powered Programmable Thermostat

Question 2

Does it have a floor overheat protection ? View answer

Asked 2 ´years ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 3

I have 2 manifolds, can these wiring centers be joined, paired together to work with 1 boiler View answer

Asked 2 ´years ago | Heatmiser UH4 - 4 Zone 230v Wiring Centre

Question 4

Is this thermostat ‘self learning’? View answer

Asked 2 ´years ago | Programmable Touchscreen Room Thermostat - Heatmiser Touch v2

Question 5

Does this work with the door contact sensor to turn off if the door is open? View answer

Asked 2 ´years ago | Heating & Hot Water Wireless WiFi Smart Control Bundle

Question 6

Is this ok to go in a bathroom with the thimble sensor and the thermostat outside the room ? View answer

Asked 2 ´years ago | Empty Room Sensor Enclosure

Question 7

I have a room with two electric heaters, do I need a neostat for each or can the Air pair with two receivers? View answer

Asked 2 ´years ago | Heatmiser neoAir v2-M Wireless Smart Thermostat

Question 8

Is the PRT V3 slimline thermostat still available? View answer

Asked 2 ´years ago | Programmable Thermostat - Heatmiser Slimline V4

Question 9

Colour Display Thermostat - Heatmiser neoUltra View answer

Asked 2 ´years ago | Colour Display Thermostat - Heatmiser neoUltra

Question 10

Can you disable the air sensor and just use the floor sensor View answer

Asked 2 ´years ago | Touchscreen Electric Floor Heating Thermostat - Touch-e v2

Question 11

Does the Neo Hub mini OT hardwire directly into the combi boiler? View answer

Asked 2 ´years ago | Wireless Combi Boiler OpenTherm WiFi Smart Control Bundle

Question 12

My wireless air sensors show offline due to the distance to the hub. Should I buy neoplugs or boosts? View answer

Asked 2 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 13

Does the neo plug have a timer View answer

Asked 2 ´years ago | Heatmiser neoPlug - Smart Plug

Question 14

Does this NEED the hub or can it connect to wifi and use the mobile app? Or even connect to home assistant? View answer

Asked 2 ´years ago | Heatmiser neoStat-e v2 - Glacier White - Electric Floor Heating Thermostat

Question 15

Can we use a metre of twin/earth to join the probe to the stat as there is an existing cable buried in the wall View answer

Asked 2 ´years ago | Remote Sensor Probe - 3M

Question 16

Is this product suitable for controlling a mid position valve? View answer

Asked 2 ´years ago | Heating & Hot Water Wireless WiFi Smart Control Bundle

Question 17

Can this be used for ceiling heating? View answer

Asked 2 ´years ago | Programmable Touchscreen Room Thermostat - Heatmiser Touch v2

Question 18

Can this be controlled using the app? View answer

Asked 2 ´years ago | Heating & Hot Water Wireless WiFi Smart Control Bundle

Question 19

Can the slimline v3 be used as a time control and thermostat at the same time View answer

Asked 2 ´years ago | Programmable Thermostat - Heatmiser Slimline V3

Question 20

Hi, which Neo App do I use with the Heatmiser neoHub Gen 2? 3 come up on the App page. View answer

Asked 2 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 21

Hi. Is it possible to pair this to a wireless air sensor or other accesories to messure temperature? View answer

Asked 2 ´years ago | Heatmiser neoStat-HC1 - 0-10v Smart Fan Coil Thermostat

Question 22

Would this be a suitable replacement for the older PRT-UWTS? View answer

Asked 2 ´years ago | Heatmiser neoAir v2-M Wireless Smart Thermostat

Question 23

When the NeoStat HW v2 is in Standby does that mean it is off, so will not heat the water until it is changed View answer

Asked 2 ´years ago | Heatmiser neoStat-hw v2 - Hot Water Programmer

Question 24

changeover terminals View answer

Asked 2 ´years ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 25

Does this create it's own mesh, or use Zigbee? Our thermostat is in an outdoor room, 15-20m away from the router View answer

Asked 2 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 26

Our thermostats are surface mounted on wood. can these be set into surface mount boxes? View answer

Asked 2 ´years ago | Programmable Room Thermostat - Heatmiser Edge

Question 27

Can neoStat-e V2 be connected to E-UFH mat and a 200w element tower rail at the same time? View answer

Asked 2 ´years ago | Heatmiser neoStat-e v2 - Glacier White - Electric Floor Heating Thermostat

Question 28

can this be used to turn on a zone value and fire the boiler? View answer

Asked 2 ´years ago | 16A Wireless Electric Heating Receiver - RF Switch 16A

Question 29

LCD information View answer

Asked 2 ´years ago | Manual Dial Thermostat with Display - Heatmiser DS1-L v2

Question 30

If you pair this stat to the UH8 RF could you also connect a hub for wifi access ? View answer

Asked 2 ´years ago | Heatmiser neoAir v2-M Wireless Smart Thermostat

Question 31

Hello, if installed on timber joinery panel do you need a back box etc? View answer

Asked 2 ´years ago | Heatmiser Thimble Sensor

Question 32

Can this thimble be used with Neostat HC? View answer

Asked 2 ´years ago | Heatmiser Thimble Sensor

Question 33

Hi. Does this work with the Heatmiser Neo Hub. Can it be used to set my (water) underfloor heating system via a UF8 View answer

Asked 2 ´years ago | Touchscreen Thermostat - Heatmiser Touch Carbon

Question 34

Hi, elsewhere I have read this is compatible with Apple HomeKit, but it’s not stated here, could you confirm please View answer

Asked 2 ´years ago | Heating & Hot Water Wireless WiFi Smart Control Bundle

Question 35

Hi ya. Is the rf booster longer range than the neo plug View answer

Asked 2 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 36

Can this unit switch 3 amps per zone View answer

Asked 2 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

Question 37

Hi, Can this be installed inside a bathroom? If so, what Zone must it be installed in...? View answer

Asked 2 ´years ago | Touchscreen Electric Floor Thermostat - Touch-e Carbon

Question 38

can the remote sensor be used to measure air temperature as the only control temperature for the room ? View answer

Asked 2 ´years ago | Electric Underfloor Heating Thermostat - Heatmiser Slimline-e v3

Question 39

Hi I have a 4 zone TM4 controller installed can we use the neo ultra to replace it View answer

Asked 2 ´years ago | Colour Display Thermostat - Heatmiser neoUltra

Question 40

When using 2x UH8-RF Units do both units pair with the RF Switch or would you need 2RF Switch units? View answer

Asked 2 ´years ago | Heatmiser UH8-RF - 8 Zone Wireless Wiring Centre

Question 41

Can this be used with neoStat 12v v2? View answer

Asked 2 ´years ago | Remote Sensor Probe - 3M

Question 42

[UH8 - 8 Zone 230v] Is there any overrun on the UFH pump after heat demand for the UFH has been cancelled. View answer

Asked 2 ´years ago | Heatmiser UH8 - 8 Zone 230v Underfloor Heating Wiring Centre

Question 43

Can the slimiline-RF connect to to a neoHub v2? View answer

Asked 2 ´years ago | Wireless Thermostat - Heatmiser Slimline-RF

Question 44

does it need a battery View answer

Asked 2 ´years ago | Wireless Thermostat - Heatmiser Slimline-RF

Question 45

Will this connect to the same wiring as DS1-L which is now faulty? View answer

Asked 2 ´years ago | Central Heating Thermostat - Heatmiser DS1 Basic

Question 46

Does this work with Heatmiser Neo Hub Gen 2? (I have wired system, not air). I want to control an electric radiator View answer

Asked 2 ´years ago | Heatmiser neoPlug - Smart Plug

Question 47

Is this compatible with the Dry Lining Easy Fix Box? View answer

Asked 2 ´years ago | Setback Room Thermostat- Heatmiser DS-SB v3

Question 48

Which model can replace your old "PRT" model? View answer

Asked 2 ´years ago | Programmable Thermostat - Heatmiser Slimline V3

Question 49

can i use this to run my under floor heating and water and radiators just to tell them when to come on and off View answer

Asked 2 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

Question 50

Can the NeoAir with 16A switch be configured to turn on the switch output if the temp is ABOVE the set point? View answer

Asked 2 ´years ago | Heatmiser neoAir v2-M Wireless Smart Thermostat

All Products Q&A

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