All Products Q&A

Question 1

I have a smart stat which was installed 3to4 years ago can I connect it to the new hub View answer

Asked 4 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 2

Could I use this to control the zone valve for my central heating? My system uses TRV's only with no room stat. View answer

Asked 4 ´years ago | Heatmiser neoStat-hw v2 - Hot Water Programmer

Question 3

Signal on our stats cuts out. Will this help stop that from happening? View answer

Asked 4 ´years ago | Heatmiser EA1 - Extended Aerial

Question 4

Will the slimline V3 fit onto a Slimline 2 box without rewiring? View answer

Asked 4 ´years ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 5

Which is best for water under floor heating system? Does this work for it? View answer

Asked 4 ´years ago | Heatmiser neoStat 12v v2 - Programmable Thermostat

Question 6

Can I use the Touch Carbon Thermostat to replace a simple mechanical type on/off room stat ? View answer

Asked 4 ´years ago | Touchscreen Thermostat - Heatmiser Touch Carbon

Question 7

Is this the PRT-W View answer

Asked 4 ´years ago | Programmable Thermostat - Heatmiser Slimline V3

Question 8

Can I replace a PRT-R2 with a slimline V2 or v3 View answer

Asked 4 ´years ago | Programmable Thermostat - Heatmiser Slimline V3

Question 9

Is this thermostat capable of half degree increments eg. Can I set it to a comfort level of 17.5 degrees? View answer

Asked 4 ´years ago | Heatmiser neoAir v2 Wireless Smart Thermostat - CLEARANCE

Question 10

Can you use the internal UH8-RF antenna for 1 floor and this extended aerial to be positioned on the 2nd floor? View answer

Asked 4 ´years ago | Heatmiser EA1 - Extended Aerial

Question 11

Can this model be a good replacement for an old PRT-N? View answer

Asked 4 ´years ago | Heatmiser neoStat V2 - Platinum Silver - Programmable Thermostat

Question 12

Is it possible to show at the same time current temperature and target temperature? And not display day/time? View answer

Asked 4 ´years ago | Electric Floor Heating Smart Thermostat Kit - Heatmiser neoKit-e

Question 13

Hi, can I use this to control electric radiators in my studio annex? View answer

Asked 4 ´years ago | Heatmiser neoStat-e V2 - Glacier White - Electric Floor Heating Thermostat

Question 14

Can 1 Slimline-RF control/be paired with 2 separate RF switches? View answer

Asked 4 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 15

What does the M stand for in the air stat View answer

Asked 4 ´years ago | Heatmiser neoAir v2-M Wireless Smart Thermostat

Question 16

Can the Edge work in thermostat and timer mode at the same time? View answer

Asked 4 ´years ago | Programmable Room Thermostat - Heatmiser Edge

Question 17

Whilst the thermostat seems to work OK, the comms symbol does not appear on the display. Is this a problem View answer

Asked 4 ´years ago | Heatmiser neoAir v2 Wireless Smart Thermostat - CLEARANCE

Question 18

Can I individually programme the four daly heat settings rather than factory settings? View answer

Asked 4 ´years ago | Heatmiser neoStat V2 - Programmable Thermostat

Question 19

Can the thermostat merely use that temperature from a paired air sensor rather than the average temperature? View answer

Asked 4 ´years ago | Programmable Room Thermostat - Heatmiser Edge

Question 20

Can the neoAir work with the wireless air sensor without a neoHub as I don't need app control? View answer

Asked 4 ´years ago | Heatmiser neoAir v2 Wireless Smart Thermostat - CLEARANCE

Question 21

do you make a larger display model for visually impaired people View answer

Asked 4 ´years ago | Wireless Thermostat & Receiver - Slimline-RF Kit

Question 22

can this be used to operate a boiler and Underfloor Heating View answer

Asked 4 ´years ago | Wireless Combi Boiler OpenTherm WiFi Smart Control Bundle

Question 23

Will it work with neo ultra View answer

Asked 4 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 24

Does it matter which way around you wire it? My existing probes have red and white wires, this is black and white. View answer

Asked 4 ´years ago | Remote Sensor Probe - 3M

Question 25

Dry Lining Box Dimensions View answer

Asked 4 ´years ago | Dry Lining Easy Fix Box

Question 26

Is there a difference between the Plug View answer

Asked 4 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 27

Which protocol does this use? Zigbee, Z-wave or something else? View answer

Asked 4 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 28

Is it possible to control wet underfloor heating and a fan coil at the same time? View answer

Asked 4 ´years ago | Heatmiser neoStat-HC - Smart Fan Coil Thermostat

Question 29

What is the difference between the 10K, 12K, 15K NTC probes? View answer

Asked 4 ´years ago | Heatmiser neoStat-e v2 - Glacier White - Electric Floor Heating Thermostat

Question 30

is it a range booster? Or can it be connected via network cable to connect a Neo stat in an outbuilding? View answer

Asked 4 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 31

I've got a UH8 wiring center with 4x UFH zones. Can I run a neostat timer to controll DHW and TR through the UH8? View answer

Asked 4 ´years ago | Heatmiser UH8 - 8 Zone 230v Underfloor Heating Wiring Centre

Question 32

Stat is to be situated next to brushed steel light switch on white wall, which stat colour will blend in the most? View answer

Asked 4 ´years ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 33

is there a way that you can control heatmiser slimline E underfloor heating remotely View answer

Asked 4 ´years ago | Electric Underfloor Heating Thermostat - Heatmiser Slimline-e v3

Question 34

Can you provide operation details for the neoStat V2 View answer

Asked 4 ´years ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 35

Can Neo control a boiler, underfloor circuit(and manifold sub-ciruits), HW circuit and two more heating zones? View answer

Asked 4 ´years ago | Heatmiser neoKit 2 - (Smart Control of Heating & Hot Water)

Question 36

Will this help boost my signal between Neo air and uhf-r8? View answer

Asked 4 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 37

How many 16A receivers can be paired to the thermostat at the same time? View answer

Asked 4 ´years ago | Heatmiser neoAir v2-M Wireless Smart Thermostat

Question 38

Does Heatmiser neoPlug - Smart Plug contain a thermostat so that it can switch an electrical heater on and off? View answer

Asked 4 ´years ago | Heatmiser neoPlug - Smart Plug

Question 39

Heatmiser Model Slimline - N is the cover changeable and available in black or can ot be painted black? View answer

Asked 4 ´years ago | All Products > Room Thermostats > 12v Thermostats > Low Voltage Programmable Thermostat - Heatmiser Slimline-N

Question 40

my thermostat does always connect to the UH*-RF. is there anyway to improve the signal? View answer

Asked 4 ´years ago | Heatmiser UH8 - 8 Zone 230v Underfloor Heating Wiring Centre

Question 41

does this extend the reach of the UH8-RF? how much stronger is this than the aerial supplied? View answer

Asked 4 ´years ago | Heatmiser EA1 - Extended Aerial

Question 42

when setting this up, how do you set the programme uo, is it each day and when from on - friday or all week includ View answer

Asked 4 ´years ago | Programmable Thermostat - Heatmiser Slimline V3

Question 43

If using 2 x UH8-RF units you need 2 wired connections to the router or can they be connected together? View answer

Asked 4 ´years ago | Heatmiser UH8-RF - 8 Zone Wireless Wiring Centre

Question 44

Can the Heatmiser Slimline B operate with wireless air sensors? If not is there another battery model that can? View answer

Asked 4 ´years ago | Heatmiser Slimline-B Battery Powered Programmable Thermostat

Question 45

Can this be used with S-Plan, Y-Plan View answer

Asked 4 ´years ago | Wireless Smart Thermostat Kit - Heatmiser neoAir Kit v2

Question 46

can i replace a ds1- l v1 with this unit, or where can i source a replacement v1 View answer

Asked 4 ´years ago | Manual Dial Thermostat with Display - Heatmiser DS1-L v2

Question 47

are these compatible for controling temperature to a combi boiler View answer

Asked 4 ´years ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 48

can I have two of these thermostats one paired to an air sensor and the other paired to door open sensor? View answer

Asked 4 ´years ago | Programmable Room Thermostat - Heatmiser Edge

Question 49

Does my thermostat need to be set on floor sensor only in the optional features View answer

Asked 4 ´years ago | Electric Underfloor Heating Thermostat - Heatmiser Slimline-e v3

Question 50

Can this unit run pumps directly instead of actuators? My system has pumped heating zones and not valved zones? View answer

Asked 4 ´years ago | Heatmiser UH8-RF - 8 Zone Wireless Wiring Centre

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