All Products Q&A

Question 1

Where can I download the neoHub manual from? View answers

Asked 5 ´years ago | Wireless Smart Thermostat Kit - Heatmiser neoAir Kit v2

Question 2

Can you use 24 v or 240v actuators on the Heatmiser UH8-RF View answer

Asked 3 ´months ago | Heatmiser UH8 - 8 Zone 230v Underfloor Heating Wiring Centre

Question 3

Is the RFv3 a direct replacement for the RF and will it work with a UH8-RF wiring centre View answer

Asked 3 ´months ago | Wireless Thermostat - Heatmiser Slimline-RF v3

Question 4

I have 2 wired thermostats downstairs but want to add one upstairs can I link this to my existing system via app View answer

Asked 3 ´months ago | Heatmiser neoAir v3 Wireless Smart Thermostat

Question 5

Missing Feature Numbers View answer

Asked 3 ´months ago | Heatmiser neoStat-e v2 - Glacier White - Electric Floor Heating Thermostat

Question 6

Can I use this thermostat to control a 500 watt wall heater? View answer

Asked 3 ´months ago | Manual Dial Thermostat with Display - Heatmiser DS1-L v2

Question 7

Can I use other brands of smart plug with the Neohub eg Tapo? View answer

Asked 3 ´months ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 8

Will this control heating and hot water in one unit View answer

Asked 3 ´months ago | Heatmiser neoStat Touch

Question 9

Operating manually View answer

Asked 3 ´months ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 10

What is the set point of the UH4? View answer

Asked 3 ´months ago | Heatmiser UH4 - 4 Zone 230v Wiring Centre

Question 11

There are two people in my household, can we both have the app installed on our phones/pc and control the heating View answer

Asked 3 ´months ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 12

Cooling View answer

Asked 3 ´months ago | Heatmiser neoStat Pro

Question 13

Can the Heatmiser neostat V2 (230v) operate as a standalone device without the need to be paired to a hub? View answer

Asked 3 ´months ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 14

What pressure View answer

Asked 3 ´months ago | Heatmiser UH8 - 8 Zone 230v Underfloor Heating Wiring Centre

Question 15

Does this have to be wired in by an electrician gas fitterian View answer

Asked 3 ´months ago | Heatmiser neoStat WiFi - WiFi Thermostat

Question 16

can I control 2 x DHW and 1 x Heating zones with this? View answer

Asked 3 ´months ago | Heating & Hot Water Wireless WiFi Smart Control Bundle

Question 17

neostat V1 on heat, but zone light not coming on UH8 230v - 2 out of 6 stats doing this - is UH8 faulty? View answer

Asked 3 ´months ago | Heatmiser UH8 - 8 Zone 230v Underfloor Heating Wiring Centre

Question 18

Would this be good replacement for my old PRT-R stat used for bathroom with a floor probe? View answer

Asked 3 ´months ago | Programmable Room Thermostat - Heatmiser Edge

Question 19

will this replace a JGPRTE thermostat? View answer

Asked 3 ´months ago | Programmable Thermostat - Heatmiser Slimline v4

Question 20

will this replace a JGPRTE thermostat? View answer

Asked 3 ´months ago | Programmable Thermostat - Heatmiser Slimline v4

Question 21

we have RF-Switch & slimline-RF. want to upgrade to app controllable thermostat. Would Neoair 3 work for us? View answer

Asked 3 ´months ago | Heatmiser neoAir v3 Wireless Smart Thermostat

Question 22

Is this the correct kit for 2 zones ? View answer

Asked 3 ´months ago | Heatmiser UH4 - 4 Zone 230v Wiring Centre

Question 23

Can you use this on the WiFi without a hub remotely? View answer

Asked 3 ´months ago | Heatmiser neoStat 12v v2 - Programmable Thermostat

Question 24

Is there any way to use a wireless thermostat with a UH8-N 12v Wiring Centre? View answer

Asked 5 ´months ago | Heatmiser UH8-N - 8 Zone 12v Wiring Centre

Question 25

I have a Devireg 550 Thermostat which has stopped working. Is the Heatmiser Slimline-e v3 a suitable replacement? View answer

Asked 5 ´months ago | Electric Underfloor Heating Thermostat - Heatmiser Slimline-e v3

Question 26

will a slimline v4 directly replace an old heatmiser PRT without needing wiring changes View answer

Asked 5 ´months ago | Programmable Thermostat - Heatmiser Slimline v4

Question 27

In the pdf manual, Function 6 is says we can use a "remote air sensor". What is it's product name? View answer

Asked 5 ´months ago | Heatmiser Slimline-B v3 Battery Powered Programmable Thermostat

Question 28

How can I pair this with the old Touch RF? View answer

Asked 5 ´months ago | Two Heating Zones & Hot Water Wireless Receiver - Heatmiser RF Switch v2

Question 29

can you get a 12v version? View answer

Asked 5 ´months ago | Underfloor Heating Actuator - Heatmiser TA230

Question 30

when will this unit be available for sale? View answer

Asked 5 ´months ago | Heatmiser neoStat Pro

Question 31

Reset View answer

Asked 5 ´months ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 32

What is the power requirements of the Neohub Gen 1? View answer

Asked 5 ´months ago | Heatmiser neoHub Gen 1 - Neo System Gateway

Question 33

Neo Stat compatible with TFT Touchpad controller View answer

Asked 5 ´months ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 34

My PRT-W thermostat is broken. What models are compatible with a UH1-W? View answer

Asked 5 ´months ago | All Products > Room Thermostats > Wireless Thermostats > Heatmiser PRT-W - Wireless Programmable Thermostat

Question 35

Issue with paring , E2 error on V2 stat View answer

Asked 5 ´months ago | Heatmiser Wireless Air Sensor

Question 36

I have locked the edge accidentally and have no idea of PIN number used. How can I unlock? View answer

Asked 5 ´months ago | Programmable Room Thermostat - Heatmiser Edge

Question 37

Hi can I just swap this model for a wired Wi-Fi thermostat without re doing the wiring ? View answer

Asked 5 ´months ago | Programmable Room Thermostat - Heatmiser Edge

Question 38

After a power cut the programmes are retained but the dates are altered on all of my neostat v2s, Why? View answer

Asked 5 ´months ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 39

Does heatmiser slimline V4 replace heatmiser slimline v2 View answer

Asked 6 ´months ago | Programmable Thermostat - Heatmiser Slimline v4

Question 40

Does the H'master V4 have a boost / instant 'on' function View answer

Asked 6 ´months ago | Programmable Thermostat - Heatmiser Slimline v4

Question 41

Does the NeoHub have its own built in thermostat? View answer

Asked 6 ´months ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 42

Can you replace. Slimline RF with a V3? View answer

Asked 6 ´months ago | Wireless Thermostat - Heatmiser Slimline-RF v3

Question 43

7 Thermostats are off how do I get g to hem to work View answer

Asked 6 ´months ago | Heatmiser neoStat WiFi - WiFi Thermostat

Question 44

Is this plug also compatible with an original UH8-RF system? (Not only the V2 version.) View answer

Asked 6 ´months ago | Heatmiser neoPlug - Smart Plug

Question 45

Can I use a neoplug to boost the receiver signal to this rf-switch? View answer

Asked 6 ´months ago | Two Heating Zones & Hot Water Wireless Receiver - Heatmiser RF Switch v2

Question 46

my PRt-UWTS has stopped working View answer

Asked 6 ´months ago | All Products > Room Thermostats > Wireless Thermostats > Heatmiser PRT-WTS - Programmable Touchscreen Thermostat

Question 47

Will this work on a Neo stat WiFi? View answer

Asked 6 ´months ago | Heatmiser Thimble Sensor

Question 48

I have a neostat underfloor thermostat but want to add a wall radiator to the same room, can I use this? View answer

Asked 6 ´months ago | 16A Wireless Electric Heating Receiver - RF Switch 16A

Question 49

how rename neoplug View answer

Asked 6 ´months ago | Heatmiser neoPlug - Smart Plug

Question 50

Lost thermostat View answer

Asked 7 ´months ago | Heatmiser neoAir v3 Wireless Smart Thermostat

All Products Q&A

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