All Products Q&A

Question 1

How can I use this to boost the signal from an existing neoAirv2? I don't see how the neoAir connects to the plug. View answer

Asked 3 ´years ago | Heatmiser neoPlug - Smart Plug

Question 2

Can this control 3 zones for wet underfloor heating ? View answer

Asked 3 ´years ago | Heating & Hot Water Wireless WiFi Smart Control Bundle

Question 3

Can this be linked to a heatmiser neo thermostat? I want to switch an electric heater on/off in different room? View answer

Asked 3 ´years ago | Heatmiser neoPlug - Smart Plug

Question 4

Is neostat smart? View answer

Asked 3 ´years ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 5

Touch Carbon HC2103, View answer

Asked 3 ´years ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 6

Can this replace a John Quest JG WRPT room thermostat? View answer

Asked 3 ´years ago | Programmable Thermostat - Heatmiser Slimline V3

Question 7

Can I control two RF receivers from the same wifi netwrok and one NeoHub? I have two boilers. View answer

Asked 3 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 8

what is the app called for this hub? View answer

Asked 3 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 9

Does the screen wake when heat is called for? Does it click when the load is switched on? Night time in bedrooms. View answer

Asked 3 ´years ago | Heatmiser neoStat-e v2 - Glacier White - Electric Floor Heating Thermostat

Question 10

In layman's terms, what does the Neo Plug do and why do I need one if I already have the hub? View answer

Asked 3 ´years ago | Heatmiser neoPlug - Smart Plug

Question 11

is this a suitable replacement for the slimline-rf wireless thermostat? View answer

Asked 3 ´years ago | Heatmiser neoAir v2-M Wireless Smart Thermostat

Question 12

is the Slimline-E v3 thermostat product suitable for wet floor heating systems? View answer

Asked 3 ´years ago | Programmable Touchscreen Room Thermostat - Heatmiser Touch v2

Question 13

Hi Is there a brown alternative to the white sensor that can be purchased? if not can i spray them brown View answer

Asked 3 ´years ago | Heatmiser Thimble Sensor

Question 14

Is it possible to buy an neoHub Mini HW on its own? View answer

Asked 3 ´years ago | Heating & Hot Water Wireless WiFi Smart Control Bundle

Question 15

Will this hub work with rebranded thermostats from Myson? They look exactly the same. View answer

Asked 3 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 16

Is the Wireless Thermostat - Heatmiser Slimline-RF a direct replacement for the Heatmiser PRT- WTS View answer

Asked 3 ´years ago | Wireless Thermostat - Heatmiser Slimline-RF

Question 17

does this stat require a hub View answer

Asked 3 ´years ago | Touchscreen Electric Floor Heating Thermostat - Touch-e v2

Question 18

How can I tell if my existing thermostat is this model or the -e version? I need to replace one. View answer

Asked 3 ´years ago | Programmable Thermostat - Heatmiser Slimline V3

Question 19

Can the neostat-e v2 pair with the original NeoHub v1? View answer

Asked 3 ´years ago | Heatmiser neoStat-e v2 - Glacier White - Electric Floor Heating Thermostat

Question 20

Heatmiser Edge View answer

Asked 3 ´years ago | Fan Coil Thermostat - Heatmiser Edge HC

Question 21

Is there a way to control multiple zones each with a Heatmiser Thimble Sensor from one hub/main thermostat? View answer

Asked 3 ´years ago | Heatmiser Thimble Sensor

Question 22

Hi, i dont have an external pump but my water heater has an internal one, does this system work with the it? View answer

Asked 3 ´years ago | Heatmiser UH8 - 8 Zone 230v Underfloor Heating Wiring Centre

Question 23

Dose the neohub need a permanent power supply View answer

Asked 3 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 24

Are heatmiser stats available in low voltage View answer

Asked 3 ´years ago | Programmable Thermostat - Heatmiser Slimline V3

Question 25

Is the thermostat a 3 or 4 wire connection View answer

Asked 3 ´years ago | Programmable Room Thermostat - Heatmiser Edge

Question 26

I have two Thermostats and an RF-SWITCH Wireless Receiver. What do I need to enable control from my Phone App? View answers

Asked 3 ´years ago | All Products > Room Thermostats > Programmable Thermostats

Question 27

what dose E1 mean on the display View answer

Asked 3 ´years ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 28

Do I need the hub to use this with HomeKit? View answer

Asked 3 ´years ago | Electric Heater Wireless Thermostat Bundle - neoAir 16A Bundle V2

Question 29

I will have 2 heating zones using 2 neoAir on 1 uf8-rf running 1 ufh manifold. Do I need just 1 wireless receiver? View answer

Asked 3 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 30

how do I down load a manual for Neo Air v23-M View answer

Asked 3 ´years ago | Heatmiser neoAir v2-M Wireless Smart Thermostat

Question 31

How can I get an instruction booklet for my touch screen thermostat? View answer

Asked 3 ´years ago | Touchscreen Electric Floor Heating Thermostat - Touch-e v2

Question 32

Can I use this product as a light switch and use the Neo hub app to control? View answer

Asked 3 ´years ago | Heatmiser neoStat-e v2 - Glacier White - Electric Floor Heating Thermostat

Question 33

Do you provide lthw radiator control valves that can be operated via heatmiser? View answer

Asked 3 ´years ago | Heatmiser neoKit 2 - (Smart Control of Heating & Hot Water)

Question 34

Using this as a replacement for the JGPRTE will the unit control underfloor heating AND hot water as per old one? View answer

Asked 3 ´years ago | Programmable Thermostat - Heatmiser Slimline V3

Question 35

Would you recommend alkaline or lithium AAA batteries for the neoair v2? View answer

Asked 3 ´years ago | Heatmiser neoAir v2-M Wireless Smart Thermostat

Question 36

Does it need to be on for the signal to boosted View answer

Asked 3 ´years ago | Heatmiser neoPlug - Smart Plug

Question 37

What is the advantage of this repeater over a plug View answer

Asked 3 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 38

Is this a direct replacement for a Dryton RC plus View answer

Asked 3 ´years ago | Heatmiser Slimline-B Battery Powered Programmable Thermostat

Question 39

can this be used to switch all uhf zones on or off (when on zones controlled individual) View answer

Asked 3 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

Question 40

is this compatable with a heat only boiler and cylinder View answer

Asked 3 ´years ago | Heating & Hot Water Wireless WiFi Smart Control Bundle

Question 41

Will this work as replacement for Devireg 550 and if so what resistance probe setting? Thanks View answer

Asked 3 ´years ago | Heatmiser neoStat-e v2 - Glacier White - Electric Floor Heating Thermostat

Question 42

Range of temperature between on and off View answer

Asked 3 ´years ago | Manual Dial Thermostat with Display - Heatmiser DS1-L v2

Question 43

Can I have 3 UH8-RF wiring centres with a neoHub control 1 RF switch for the boiler and hot water / heating valves View answer

Asked 3 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 44

Can I use two neostats on the same system one for rogrammed heating the other to switch HW on / off for witc View answer

Asked 3 ´years ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 45

where can i find instructions regards programming this product View answer

Asked 3 ´years ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 46

Can I boost the signal of two Neo thermostats with one Neo Plug? View answer

Asked 3 ´years ago | Heatmiser neoPlug - Smart Plug

Question 47

How does this control the hot water, with only 1 programable thermostat? Cant find any details about this. View answer

Asked 3 ´years ago | Heating & Hot Water Wireless WiFi Smart Control Bundle

Question 48

I need to control 2 heating zones. Do i need 2 receivers and of course 2 thermostats? View answer

Asked 3 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 49

Does the Neo Hub work with my underfloor heating wiring centre which is a Heatmiser UH8RF? View answer

Asked 3 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 50

One of your answers recommends a neostat-e for a towel rail but elsewhere you recommend a neostat, which is it? View answer

Asked 3 ´years ago | Heatmiser neoStat v2 - Programmable Thermostat

All Products Q&A

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