All Products Q&A

Question 1

Does my mobile have to be on the same wifi to control neohub? Can i control neohub from a remote locaTion? View answer

Asked 4 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 2

What is the M version, how is it different from the standard version View answer

Asked 4 ´years ago | Heatmiser neoAir v2-M Wireless Smart Thermostat

Question 3

is there any online instructions for setting up the slimline RF thermostat View answer

Asked 4 ´years ago | Wireless Thermostat - Heatmiser Slimline-RF

Question 4

wifi View answer

Asked 4 ´years ago | Heating & Hot Water Wireless WiFi Smart Control Bundle

Question 5

how does the neohub identify the thermostats View answer

Asked 4 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 6

can you program different temperatures at different times View answer

Asked 4 ´years ago | Heatmiser neoStat-hw v2 - Hot Water Programmer

Question 7

What are the consequences if I install the neoUltra without the floor or the air probe? Will this work? View answer

Asked 4 ´years ago | Colour Display Thermostat - Heatmiser neoUltra

Question 8

can i use this as just an on off timer View answer

Asked 4 ´years ago | Heatmiser neoStat-e v2 - Glacier White - Electric Floor Heating Thermostat

Question 9

Can this probe be used as an alternative to your 'thimble sensor' for room temperature monitoring? View answer

Asked 4 ´years ago | Remote Sensor Probe - 3M

Question 10

Does any neoStat model support underfloor cooling mode when connected to heat pump via Heatmiser UH8? View answer

Asked 4 ´years ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 11

What happens after a power cut? View answer

Asked 4 ´years ago | Programmable Touchscreen Room Thermostat - Heatmiser Touch v2

Question 12

How do I turn off the frost symbol in my NeoStat Air View answer

Asked 4 ´years ago | Heatmiser neoAir v2-M Wireless Smart Thermostat

Question 13

location View answer

Asked 4 ´years ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 14

Hi I have just purchased the Touch-e-Carbon and cannot see how to connect it to my Neo Hub? View answer

Asked 4 ´years ago | Touchscreen Electric Floor Thermostat - Touch-e Carbon

Question 15

which wiring c enter I require to connect with neohub View answer

Asked 4 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 16

Hi will this replace a Warm-up underfloor heat controller using the existing thermostat View answer

Asked 4 ´years ago | Touchscreen Electric Floor Thermostat - Touch-e Carbon

Question 17

can i use 3 RF switches and stats on a uh8 with the rest hard wired? View answer

Asked 4 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 18

Can the ‘e’ version be used to control ufh actuators via a wiring Center like the standard V2 version. View answer

Asked 4 ´years ago | Heatmiser neoStat-e v2 - Glacier White - Electric Floor Heating Thermostat

Question 19

can this unit be wall mounted? View answer

Asked 4 ´years ago | Wireless Thermostat Bundle - neoAir Bundle v2

Question 20

What is the voltage for this product? View answer

Asked 4 ´years ago | Wireless Thermostat Bundle - neoAir Bundle v2

Question 21

Is the silver brushed or polished? View answer

Asked 4 ´years ago | Heatmiser neoStat 12v v2 - Programmable Thermostat

Question 22

Heatmiser NeoKit 1 View answer

Asked 4 ´years ago | Smart Heating Thermostat Kit - Heatmiser neoKit 1

Question 23

Can you use a wireless air sensor alone and leave the floor probe disconnected? View answer

Asked 4 ´years ago | Touchscreen Electric Floor Heating Thermostat - Touch-e v2

Question 24

How does this know the temp of water? Is there an external probe ? View answer

Asked 4 ´years ago | Heatmiser neoStat-hw v2 - Hot Water Programmer

Question 25

Hello, I’m using for a Combi boiler Gas. Is this unit hardwired to an electrical source? And I require a RF unit? View answer

Asked 4 ´years ago | Touchscreen Thermostat - Heatmiser Touch Carbon

Question 26

I’ve got a heatmiser model slimline -RF, will this mount fit? I need 2 wall mounts or stands View answer

Asked 4 ´years ago | Wall Plate for neoStat

Question 27

Can this be connected to the Heatmiser Hub? View answer

Asked 4 ´years ago | Programmable Room Thermostat - Heatmiser Edge

Question 28

Can 2 units of UH8-RF be used in the same system( one per floor) View answer

Asked 4 ´years ago | Heatmiser UH8-RF - 8 Zone Wireless Wiring Centre

Question 29

I need a temperature sensor to pair with this stat. What would you recommend. View answer

Asked 4 ´years ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 30

Does the time clock in the neoStat V2 automatically correct for daylight saving time. View answer

Asked 4 ´years ago | Heatmiser neoStat 12v v2 - Programmable Thermostat

Question 31

Is it possible to use this as a programmable spur for the electric element on our duel fuel towel rails? View answer

Asked 4 ´years ago | 16A Wireless Electric Heating Receiver - RF Switch 16A

Question 32

What is the depth of the thermostat? View answer

Asked 4 ´years ago | Heatmiser neoStat-e v2 - Glacier White - Electric Floor Heating Thermostat

Question 33

Can this sensor be used with the Neohub Gen1? View answer

Asked 4 ´years ago | Wireless Window / Door Contact Sensor

Question 34

Can I use two RF switch with a Neohub to control an extra heating zone View answer

Asked 4 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 35

CAN THESE BE PAINTED WITH THE SAME RAL COLOUR AS THE DOOR/WINDOW TO BE LESS CONSPICUOUS View answer

Asked 4 ´years ago | Wireless Window / Door Contact Sensor

Question 36

Can one of the slimline v3 thermostats control 2 different loops of UFH in adjoining rooms? View answer

Asked 4 ´years ago | Programmable Thermostat - Heatmiser Slimline V3

Question 37

is there a recommend height for this probe to be installed? View answer

Asked 4 ´years ago | Heatmiser Thimble Sensor

Question 38

Can I use this to replace a Slimline-E? So that I can control the heating via an app? View answer

Asked 4 ´years ago | Smart Heating Thermostat Kit - Heatmiser neoKit 1

Question 39

Does this support HomeKit via the hub? View answer

Asked 4 ´years ago | Heatmiser neoPlug - Smart Plug

Question 40

Can you ship these outside the UK if I buy online? View answer

Asked 4 ´years ago | Heatmiser neoAir v2 Wireless Smart Thermostat - CLEARANCE

Question 41

can the touch-e connect to phones? View answer

Asked 4 ´years ago | Touchscreen Electric Floor Heating Thermostat - Touch-e v2

Question 42

How easy is it to replace the DS1 model with Manual Dial Thermostat with Display - Heatmiser DS1-L v2 ?Thank you View answer

Asked 4 ´years ago | Manual Dial Thermostat with Display - Heatmiser DS1-L v2

Question 43

I have just bought a Berkeley Homes house which has Gen 1 thermostats - can I fit the Gen 2 Hub? i.e. backward comp View answer

Asked 4 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 44

Where can I find the Curve profile for the probe? View answer

Asked 4 ´years ago | Remote Sensor Probe - 3M

Question 45

I am replacing a model PRT-W is the slimline V3 a compatible replacement? View answer

Asked 4 ´years ago | Programmable Thermostat - Heatmiser Slimline V3

Question 46

what type of neohub can connect to neoStat View answer

Asked 4 ´years ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 47

Hi Does the Neo Plug also act as a booster for the UH8-RF Wireless Wiring Centre View answers

Asked 4 ´years ago | Heatmiser neoPlug - Smart Plug

Question 48

I have a small old cottage which is cold...and the thermostat is right above the radiator! Does Gen 2 have remote? View answer

Asked 4 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 49

can the probe be fitted on the surface rather than under the tiles? View answer

Asked 4 ´years ago | Remote Sensor Probe - 3M

Question 50

Colours of NeoStats View answer

Asked 4 ´years ago | Heatmiser neoStat-HC - Smart Fan Coil Thermostat

All Products Q&A

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