All Products Q&A

Question 1

If the signal is weak to a thermostat and it loses signal, will another Neo plug help.. we have one already View answer

Asked 1 ´year ago | Heatmiser neoPlug - Smart Plug

Question 2

How many UH8 -RF Modules can you pair to this. I have 5 Modules that needs to enable a boiler and Pump? View answer

Asked 1 ´year ago | Two Heating Zones & Hot Water Wireless Receiver - Heatmiser RF Switch v2

Question 3

Can this be used as a stand alone remote thermostat, or does it need the 220vac to operate as a thermostat? View answer

Asked 1 ´year ago | All Products > Room Thermostats > Wireless Thermostats > Electric Heater Wireless Thermostat Bundle - neoAir 16A Bundle V2

Question 4

Where can I get a second floor temperature sensor? View answer

Asked 1 ´year ago | Touchscreen Electric Floor Heating Thermostat - Touch-e v2

Question 5

is this thermostat compatible with Rehau floor heating system? View answer

Asked 1 ´year ago | Touchscreen Electric Floor Heating Thermostat - Touch-e v2

Question 6

What is typical temp setting for warm floors in winter and what do you turn it to for the summer? View answer

Asked 1 ´year ago | Touchscreen Electric Floor Heating Thermostat - Touch-e v2

Question 7

Can this also be laid under the shower floor? View answer

Asked 1 ´year ago | Touchscreen Electric Floor Thermostat - Touch-e Carbon

Question 8

What are the dimensions of the receiver? View answer

Asked 1 ´year ago | All Products > Receivers & Repeaters > Wireless Combi Boiler WiFi Smart Control Kit

Question 9

Will this work with 12v power source? If not, do you have one? View answer

Asked 1 ´year ago | Wireless Combi Boiler OpenTherm WiFi Smart Control Bundle

Question 10

Is a subscription required? If so, what for and how much? View answer

Asked 1 ´year ago | All Products > Room Thermostats > Wireless Thermostats > Wireless Thermostat Bundle - neoAir Bundle v2

Question 11

Wired Hot Water and Heating Thermostat with UH8-RF View answer

Asked 1 ´year ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 12

How can I turn the heating off altogether during the summer? View answer

Asked 1 ´year ago | Programmable Thermostat - Heatmiser Slimline v4

Question 13

I have 3 different heating mats: ProWarm, Devi and Ditra. Will this thermostat work with all 3 types? View answer

Asked 1 ´year ago | Heatmiser neoStat-e v2 - Glacier White - Electric Floor Heating Thermostat

Question 14

Does the water heat if the thermostat is turned off View answer

Asked 1 ´year ago | Heatmiser Slimline-B v3 Battery Powered Programmable Thermostat

Question 15

Does the Boost provide a more powerful repeat signal than the plug? View answer

Asked 1 ´year ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 16

Display View answer

Asked 1 ´year ago | Programmable Thermostat - Heatmiser Slimline v4

Question 17

I often lose the signal on a NeoSTAT. Will this boost the NeoSTAT signal to a NeoHUB? View answer

Asked 2 ´years ago | Heatmiser neoPlug - Smart Plug

Question 18

I have a Heatmiser Slimline-e v3, can I directly switch out that produce for this one? View answer

Asked 2 ´years ago | Heatmiser neoStat-e v2 - Glacier White - Electric Floor Heating Thermostat

Question 19

Does the range booster work for any RF thermostat system or is it specific to the NEO products? View answer

Asked 2 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 20

Will this be s direct replacement for a John Guest PRT-E in conjunction with a wet undefloor heating system ? View answer

Asked 2 ´years ago | Programmable Thermostat - Heatmiser Slimline V4

Question 21

Actuators View answer

Asked 2 ´years ago | Underfloor Heating Actuator - Heatmiser TA230

Question 22

i currently have a prt-e, What can you suggets as an upgrade View answer

Asked 2 ´years ago | Programmable Touchscreen Room Thermostat - Heatmiser Touch v2

Question 23

Hi I need to replace a FH-01 electric underfloor heating programmable thermostat, will this model be compatible ? View answer

Asked 2 ´years ago | Electric Underfloor Heating Thermostat - Heatmiser Slimline-e v3

Question 24

Changing LED Brightness on neo Hub V2 View answers

Asked 2 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 25

Does the phone app allow for control of the heating when not in the property? View answer

Asked 2 ´years ago | Heating & Hot Water Wireless WiFi Smart Control Bundle

Question 26

HI can the neostat 12v be used as a direct replacement for a faulty TOUCH-N thermostat connected to a UH1 View answer

Asked 2 ´years ago | Heatmiser neoStat 12v v2 - Programmable Thermostat

Question 27

Can you still get a version 1 View answer

Asked 2 ´years ago | Manual Dial Thermostat with Display - Heatmiser DS1-L v2

Question 28

Can the neo air v2 m be used with a uf4 I have a neo hub with two v2 stats connected or would I need a receiver View answer

Asked 2 ´years ago | Heatmiser neoAir v2-M Wireless Smart Thermostat

Question 29

Which floor probe is required View answer

Asked 2 ´years ago | All Products > Room Thermostats > Programmable Thermostats > Heatmiser neoStat WiFi - WiFi Thermostat

Question 30

Will this probe work with neoStat-V1? View answer

Asked 2 ´years ago | Remote Sensor Probe - 3M

Question 31

What are the dipswitches for which are not mentioned in manual? A long bar with switch for each I/O View answer

Asked 2 ´years ago | Heatmiser UH8-RF v2 - 8 Zone Wireless Wiring Centre

Question 32

can it be used to replace a two wire room stat? View answer

Asked 2 ´years ago | Heatmiser Slimline-B Battery Powered Programmable Thermostat

Question 33

Can you have a mixture of wifi and mesh network stats on one app? View answer

Asked 2 ´years ago | All Products > Room Thermostats > Programmable Thermostats > Heatmiser neoStat WiFi - WiFi Thermostat

Question 34

What is the rating of the contacts in amps? View answer

Asked 2 ´years ago | All Products > Room Thermostats > Programmable Thermostats > Heatmiser neoStat WiFi - WiFi Thermostat

Question 35

Can I use more than 1 of these in the same house? If yes, how do I uniquely address the stats? View answer

Asked 2 ´years ago | Heatmiser UH8-RF v2 - 8 Zone Wireless Wiring Centre

Question 36

Is this a direct replacement for the slimline v4? anything else required to control my heating away from home? View answer

Asked 2 ´years ago | All Products > Room Thermostats > Programmable Thermostats > Heatmiser neoStat WiFi - WiFi Thermostat

Question 37

IS THIS THE ONLY BATTERY THERMOSTAT YOU DO View answer

Asked 2 ´years ago | Heatmiser Slimline-B Battery Powered Programmable Thermostat

Question 38

Could this plug be used in my garage? View answer

Asked 2 ´years ago | Heatmiser neoPlug - Smart Plug

Question 39

do you do a 8 zone controller View answer

Asked 2 ´years ago | Heatmiser UH6 - 6 Zone Compact 230v Wiring Centre

Question 40

is this just for under floor heating or can it be used with rads View answer

Asked 2 ´years ago | Heating & Hot Water Wireless WiFi Smart Control Bundle

Question 41

is this compatible with the UH4 Heatmiser View answer

Asked 2 ´years ago | All Products > Room Thermostats > Programmable Thermostats > Heatmiser neoStat WiFi - WiFi Thermostat

Question 42

Can I use the TA230 with neohub, app and Neostat v2-m without wiring centre for remote control? View answer

Asked 2 ´years ago | Underfloor Heating Actuator - Heatmiser TA230

Question 43

Can this work with the mini hub or just the normal hub? View answer

Asked 2 ´years ago | Colour Display Thermostat - Heatmiser neoUltra

Question 44

I have model PRT slimline without any "v" shown. What replaces it? View answer

Asked 2 ´years ago | Programmable Thermostat - Heatmiser Slimline V4

Question 45

Is data transmitted to the cloud encrypted in transit and at rest? View answer

Asked 2 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 46

Can this work with the hub View answer

Asked 2 ´years ago | Heatmiser UH8-RF v2 - 8 Zone Wireless Wiring Centre

Question 47

Can I place this outside the bathroom to control bathroom underfloor heating pls? View answer

Asked 2 ´years ago | Electric Underfloor Heating Thermostat - Heatmiser Slimline-e v3

Question 48

Hi, I have an existing v1 system and wish to add a zone to it. Can I use the v2 stat on the old v1 (UH8-RF) system? View answer

Asked 2 ´years ago | Heatmiser neoAir v2-M Wireless Smart Thermostat

Question 49

i would like to replace your PRT thermostat with a simpler digital/manual thermostat. is your model DS1-L v2 View answer

Asked 2 ´years ago | Manual Dial Thermostat with Display - Heatmiser DS1-L v2

Question 50

Is the Smart Plug compatible with the Neo Hub Mini? View answer

Asked 2 ´years ago | Heatmiser neoPlug - Smart Plug

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