All Products Q&A

Question 1

does neo hub need internet connection View answer

Asked 2 ´years ago | IMI Heatmiser neoHub G3

Question 2

Hello will this work with the ProWarm ProTouch IQ hub? View answer

Asked 2 ´years ago | Heatmiser neoStat-e v2 - Electric Floor Heating Thermostat

Question 3

Can you use this for electric underfloor heating View answer

Asked 2 ´years ago | IMI Heatmiser neoStat v3 Smart Thermostat

Question 4

Hi, I have 4 neostat v2 installed, can I replace one of the existing Neostat v2 with one of these? View answer

Asked 2 ´years ago | Colour Display Thermostat - Heatmiser neoUltra

Question 5

Do you sell a surface mount pattress for this? Screen is larger than a single box which looks odd surface mounted. View answer

Asked 2 ´years ago | IMI Heatmiser Touch - white

Question 6

User guide View answer

Asked 3 ´years ago | Touchscreen Electric Floor Thermostat - Touch-e Carbon

Question 7

Hi, what is the maximum no. of 16A wireless switches that I can use with one slimline rf thermostat? View answer

Asked 3 ´years ago | 16A Wireless Electric Heating Receiver - RF Switch 16A

Question 8

Could you use this for the wireless air sensor? View answer

Asked 3 ´years ago | Empty Room Sensor Enclosure

Question 9

Is this a replacement unit for a model:Touch which I fitted in 2016/17 ? View answer

Asked 3 ´years ago | IMI Heatmiser Touch - white

Question 10

Does this work with an oil system boiler View answer

Asked 3 ´years ago | IMI Heatmiser Touch - Carbon

Question 11

Can you use the DS1-L v2 thermostat without thimble sensor can it be used to replace danfoss 3 wired thermostat ? View answer

Asked 3 ´years ago | Manual Dial Thermostat with Display - Heatmiser DS1-L v2

Question 12

how do I set the frost temperature? View answer

Asked 3 ´years ago | Programmable Thermostat - Heatmiser Slimline V4

Question 13

Will the Neo hub reset the clock in the Neo stat v2 in event of a long power outage? View answer

Asked 3 ´years ago | IMI Heatmiser neoHub G3

Question 14

Would this suitable for radiator system and hot water View answer

Asked 3 ´years ago | All Products > Room Thermostats > Programmable Thermostats > Heatmiser neoStat WiFi - WiFi Thermostat

Question 15

Is this compatible with the Neo hub mini? View answer

Asked 3 ´years ago | IMI Heatmiser neoStat v3 Smart Thermostat

Question 16

Can I control four different zones through four separate wireless thermostats with this wiring centre? View answer

Asked 3 ´years ago | Heatmiser UH8-RF v2 - 8 Zone Wireless Wiring Centre

Question 17

Heatmiser neoStat V2 - Programmable Thermostat Be used for. 2 wire View answer

Asked 3 ´years ago | IMI Heatmiser neoStat v3 Smart Thermostat

Question 18

If you have two neostat wifis because there are two boilers in the house, can they both be controlled on the app? View answer

Asked 3 ´years ago | All Products > Room Thermostats > Programmable Thermostats > Heatmiser neoStat WiFi - WiFi Thermostat

Question 19

We have the UH8 system with the white digital thermostats. Does this need to be connected to the UH8 by any wire? View answer

Asked 3 ´years ago | IMI Heatmiser neoHub G3

Question 20

hi, can this thermostat neoStat v2 WiFi be paired with the wiring center uh8 rf View answer

Asked 3 ´years ago | All Products > Room Thermostats > Programmable Thermostats > Heatmiser neoStat WiFi - WiFi Thermostat

Question 21

Does this worl eith electric UFH? View answer

Asked 3 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

Question 22

I have a Neo stat V1, if paired with a Gen 2 Neohub will the number of on/off options increase from 4 to 6? View answer

Asked 3 ´years ago | IMI Heatmiser neoHub G3

Question 23

Hi, your heatmaster slimline rf kit, View answer

Asked 3 ´years ago | Wireless Thermostat & Receiver - Slimline-RF Kit

Question 24

Does this thermostat fit into a euro back box View answer

Asked 3 ´years ago | IMI Heatmiser neoStat v3 Smart Thermostat

Question 25

Does it have a remote control View answer

Asked 3 ´years ago | Programmable Thermostat - Heatmiser Slimline V4

Question 26

Is it ok to shorten the 3m cable View answer

Asked 3 ´years ago | Remote Sensor Probe - 3M

Question 27

Can a replacement SlimlineV4 front panel be fitted onto the back panel of a faulty PRT unit installed 10 years ago View answer

Asked 3 ´years ago | Programmable Thermostat - Heatmiser Slimline V4

Question 28

Will the neohub resync the thermostat clocks after a power cut? View answer

Asked 3 ´years ago | IMI Heatmiser neoHub G3

Question 29

Do the Neo air v1 connect to this View answer

Asked 3 ´years ago | Heatmiser UH8-RF v2 - 8 Zone Wireless Wiring Centre

Question 30

Hi there. Once the plug is paired. Do you have to go to each room and attach accessory and add the plug View answer

Asked 3 ´years ago | Heatmiser neoPlug - Smart Plug

Question 31

Do the neoAir stats act as mesh extenders for the neohub in the same way that the wired stat models do? View answer

Asked 3 ´years ago | Heatmiser neoAir v2-M Wireless Smart Thermostat

Question 32

Does this work in conjunction with the RF Switch 16A to enable app control of a 1 or more 16A electric radiators? View answer

Asked 3 ´years ago | Heating & Hot Water Wireless WiFi Smart Control Bundle

Question 33

Does this plug capture the energy usage of the device and show it on a time line like my other Heatmiser devices? View answer

Asked 3 ´years ago | Heatmiser neoPlug - Smart Plug

Question 34

If I buy a Neo v2 hub is it compatible with the battery thermostats View answer

Asked 3 ´years ago | Heatmiser Slimline-B Battery Powered Programmable Thermostat

Question 35

Does this thermostat have to be wall mounted or can it be stand alone in a room on a surface like a bench etc ? View answer

Asked 3 ´years ago | Heatmiser neoAir v2-M Wireless Smart Thermostat

Question 36

Is the Slimline V4 available in black View answer

Asked 3 ´years ago | Programmable Thermostat - Heatmiser Slimline V4

Question 37

Would neoHub also help mesh connection from neoAirV2-M to UH8-RF or would I need a neoPlug for that? View answer

Asked 3 ´years ago | IMI Heatmiser neoHub G3

Question 38

Will this work with any combi boiler View answer

Asked 3 ´years ago | IMI Heatmiser Touch - white

Question 39

Will the neoultra work with V1 neostats View answer

Asked 3 ´years ago | Colour Display Thermostat - Heatmiser neoUltra

Question 40

I have an existing mesh network in my home. Would I need a neohub gen 2 still or would I use my own mesh network? View answer

Asked 3 ´years ago | IMI Heatmiser neoHub G3

Question 41

what if the wifi is down View answer

Asked 3 ´years ago | IMI Heatmiser neoStat v3 Smart Thermostat

Question 42

Can the Neostat V2 be installed in a zone 2 area of a bath or shower room View answer

Asked 3 ´years ago | IMI Heatmiser neoStat v3 Smart Thermostat

Question 43

is neoplug compatible with. neohub gen 1 View answer

Asked 3 ´years ago | Heatmiser neoPlug - Smart Plug

Question 44

I have a UH1 wiring centre with touchpad and PRT-NTS stats, it it possible to add this hub to my existing system? View answer

Asked 3 ´years ago | IMI Heatmiser neoHub G3

Question 45

Does this also act as a repeater for extending the Heatmiser wireless? View answer

Asked 3 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 46

Can this be used for water and electric underfloorheating? View answer

Asked 3 ´years ago | All Products > Room Thermostats > Programmable Thermostats > Heatmiser neoStat WiFi - WiFi Thermostat

Question 47

Can this control hot water cylinder tanks thermostat View answer

Asked 3 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

Question 48

Do you have/will you have a 16Amp rated alternative? View answer

Asked 3 ´years ago | Heatmiser neoStat-hw v2 - Hot Water Programmer

Question 49

Can you put a lock on the use of the thermostat so it can only be controlled by you remotely View answer

Asked 3 ´years ago | All Products > Room Thermostats > Programmable Thermostats > Heatmiser neoStat WiFi - WiFi Thermostat

Question 50

is there a surface plaster housing for this product? View answer

Asked 3 ´years ago | All Products > Room Thermostats > Programmable Thermostats > Heatmiser neoStat WiFi - WiFi Thermostat

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