All Products Q&A

Question 1

Hi, your heatmaster slimline rf kit, View answer

Asked 2 ´years ago | Wireless Thermostat & Receiver - Slimline-RF Kit

Question 2

Does this thermostat fit into a euro back box View answer

Asked 2 ´years ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 3

Does it have a remote control View answer

Asked 2 ´years ago | Programmable Thermostat - Heatmiser Slimline V4

Question 4

Is it ok to shorten the 3m cable View answer

Asked 2 ´years ago | Remote Sensor Probe - 3M

Question 5

Can a replacement SlimlineV4 front panel be fitted onto the back panel of a faulty PRT unit installed 10 years ago View answer

Asked 2 ´years ago | Programmable Thermostat - Heatmiser Slimline V4

Question 6

Will the neohub resync the thermostat clocks after a power cut? View answer

Asked 2 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 7

Do the Neo air v1 connect to this View answer

Asked 2 ´years ago | Heatmiser UH8-RF v2 - 8 Zone Wireless Wiring Centre

Question 8

Hi there. Once the plug is paired. Do you have to go to each room and attach accessory and add the plug View answer

Asked 2 ´years ago | Heatmiser neoPlug - Smart Plug

Question 9

Do the neoAir stats act as mesh extenders for the neohub in the same way that the wired stat models do? View answer

Asked 2 ´years ago | Heatmiser neoAir v2-M Wireless Smart Thermostat

Question 10

Does this work in conjunction with the RF Switch 16A to enable app control of a 1 or more 16A electric radiators? View answer

Asked 2 ´years ago | Heating & Hot Water Wireless WiFi Smart Control Bundle

Question 11

Does this plug capture the energy usage of the device and show it on a time line like my other Heatmiser devices? View answer

Asked 2 ´years ago | Heatmiser neoPlug - Smart Plug

Question 12

If I buy a Neo v2 hub is it compatible with the battery thermostats View answer

Asked 2 ´years ago | Heatmiser Slimline-B Battery Powered Programmable Thermostat

Question 13

Does this thermostat have to be wall mounted or can it be stand alone in a room on a surface like a bench etc ? View answer

Asked 2 ´years ago | Heatmiser neoAir v2-M Wireless Smart Thermostat

Question 14

Is the Slimline V4 available in black View answer

Asked 2 ´years ago | Programmable Thermostat - Heatmiser Slimline V4

Question 15

Would neoHub also help mesh connection from neoAirV2-M to UH8-RF or would I need a neoPlug for that? View answer

Asked 2 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 16

Will this work with any combi boiler View answer

Asked 2 ´years ago | Programmable Touchscreen Room Thermostat - Heatmiser Touch v2

Question 17

Will the neoultra work with V1 neostats View answer

Asked 2 ´years ago | Colour Display Thermostat - Heatmiser neoUltra

Question 18

I have an existing mesh network in my home. Would I need a neohub gen 2 still or would I use my own mesh network? View answer

Asked 2 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 19

what if the wifi is down View answer

Asked 2 ´years ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 20

Can the Neostat V2 be installed in a zone 2 area of a bath or shower room View answer

Asked 2 ´years ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 21

is neoplug compatible with. neohub gen 1 View answer

Asked 2 ´years ago | Heatmiser neoPlug - Smart Plug

Question 22

I have a UH1 wiring centre with touchpad and PRT-NTS stats, it it possible to add this hub to my existing system? View answer

Asked 2 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 23

Does this also act as a repeater for extending the Heatmiser wireless? View answer

Asked 2 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 24

Can this be used for water and electric underfloorheating? View answer

Asked 2 ´years ago | All Products > Room Thermostats > Programmable Thermostats > Heatmiser neoStat WiFi - WiFi Thermostat

Question 25

Can this control hot water cylinder tanks thermostat View answer

Asked 2 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

Question 26

Do you have/will you have a 16Amp rated alternative? View answer

Asked 2 ´years ago | Heatmiser neoStat-hw v2 - Hot Water Programmer

Question 27

Can you put a lock on the use of the thermostat so it can only be controlled by you remotely View answer

Asked 2 ´years ago | All Products > Room Thermostats > Programmable Thermostats > Heatmiser neoStat WiFi - WiFi Thermostat

Question 28

is there a surface plaster housing for this product? View answer

Asked 2 ´years ago | All Products > Room Thermostats > Programmable Thermostats > Heatmiser neoStat WiFi - WiFi Thermostat

Question 29

My old neostat-e failed,looking to replace it with Neostat V2. How do i identify which sensorprobe I have? View answer

Asked 2 ´years ago | Heatmiser neoStat-e v2 - Glacier White - Electric Floor Heating Thermostat

Question 30

Hi, is this compatible with the UH6 wiring centre? If not, do you have any stats in 'carbon' that is compatible? View answer

Asked 2 ´years ago | Touchscreen Thermostat - Heatmiser Touch Carbon

Question 31

Can this be used to replace a faulty DS1E wall thermostat? View answer

Asked 2 ´years ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 32

Does this work with the heatmeister neo app View answer

Asked 2 ´years ago | Manual Dial Thermostat with Display - Heatmiser DS1-L v2

Question 33

Does this work with wet underfloor heating View answer

Asked 2 ´years ago | Manual Dial Thermostat with Display - Heatmiser DS1-L v2

Question 34

M’y underfloor heating is a water/boiler type, not electric. So should I get the non E version of Slimline V3? View answer

Asked 2 ´years ago | Programmable Thermostat - Heatmiser Slimline V3

Question 35

Can this replace my PRT-E originally fitted by John Guest 11 years ago? My unit has « died ». View answer

Asked 2 ´years ago | Programmable Thermostat - Heatmiser Slimline V4

Question 36

Will Heatmiser neoUltra replace a Danfoss FP735Si 3 channel controller? View answer

Asked 2 ´years ago | Colour Display Thermostat - Heatmiser neoUltra

Question 37

I would need 4 of your kits for holiday lets on the same site, sharing the same wi fi, is it possible to use four ? View answer

Asked 2 ´years ago | Heating & Hot Water Wireless WiFi Smart Control Bundle

Question 38

Will this replace a neostat-e for my underfloor electric heating and can it be fixed to the existing housing? View answer

Asked 2 ´years ago | Electric Underfloor Heating Thermostat - Heatmiser Slimline-e v3

Question 39

Can the TA230 be used as a control head on a thermostatic radiator valve. View answer

Asked 2 ´years ago | Underfloor Heating Actuator - Heatmiser TA230

Question 40

Does the temperature display stay on when boiler is off View answer

Asked 2 ´years ago | Manual Dial Thermostat with Display - Heatmiser DS1-L v2

Question 41

Will this work 24v actuators? View answer

Asked 2 ´years ago | Heatmiser UH8-N - 8 Zone 12v Wiring Centre

Question 42

neoUltra compatibility View answer

Asked 2 ´years ago | Colour Display Thermostat - Heatmiser neoUltra

Question 43

Hi, do you need the hub for the stats to work from WIFI or can they be connected through a normal BT hub? View answer

Asked 2 ´years ago | Smart Heating Thermostat Kit - Heatmiser neoKit 1

Question 44

Does neohub need to have an internet connection and if so, why? View answer

Asked 2 ´years ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 45

Does the UH8 have the ability to delay the UFH pump until the actuator has opened? View answer

Asked 2 ´years ago | Heatmiser UH8 - 8 Zone 230v Underfloor Heating Wiring Centre

Question 46

Does the UH8 Underfloor Heating Wiring Centre connect wirelessly to the homekit-enabled neoHub Gen 2? View answer

Asked 2 ´years ago | Heatmiser UH8 - 8 Zone 230v Underfloor Heating Wiring Centre

Question 47

Would the v4 replace the v2 model? View answer

Asked 2 ´years ago | Programmable Thermostat - Heatmiser Slimline V4

Question 48

Would this be OK to use in a pond? View answer

Asked 2 ´years ago | Remote Sensor Probe - 3M

Question 49

If I were to use a Neostat to control hot water using a floor sensor, what is the maximum setpoint I can set? View answer

Asked 2 ´years ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 50

I have a system boiler. Can one neoultra control both central heating (via radiators) and hot water? View answer

Asked 2 ´years ago | Colour Display Thermostat - Heatmiser neoUltra

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