All Products Q&A

Question 1

Hi what’s is different between neoair v2-M and Neoair v3? View answer

Asked 1 ´year ago | Heatmiser neoAir v3 Wireless Smart Thermostat

Question 2

Does this model have a boost function? View answer

Asked 1 ´year ago | Heatmiser neoStat-e v2 - Glacier White - Electric Floor Heating Thermostat

Question 3

Can I use this to replace a faulty touch rf View answer

Asked 1 ´year ago | Programmable Touchscreen Room Thermostat - Heatmiser Touch v2

Question 4

Can I use this to replace a faulty touch rf View answer

Asked 1 ´year ago | Programmable Touchscreen Room Thermostat - Heatmiser Touch v2

Question 5

Can I use a Neostat V2 to control hot water via the Neohub with a 2 port valve (s plan)? View answer

Asked 1 ´year ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 6

Which model replaces my 240v PRT used to control my wet UFH. I used L, N and A2 wires. Link wire L to A1 View answer

Asked 1 ´year ago | Programmable Thermostat - Heatmiser Slimline v4

Question 7

What is the required backbox depth View answer

Asked 1 ´year ago | Programmable Room Thermostat - Heatmiser Edge

Question 8

What is the range of the signal from the NeoPlug? View answer

Asked 1 ´year ago | Heatmiser neoPlug - Smart Plug

Question 9

Does the plug have to be “on” for it to be extending the signal? View answer

Asked 1 ´year ago | Heatmiser neoPlug - Smart Plug

Question 10

Stand alone or does it need the hub? View answer

Asked 1 ´year ago | Touchscreen Electric Floor Thermostat - Touch-e Carbon

Question 11

Is this the correct model to replace a PRT2-NTS two-zone thermostat, which has failed on one of the zones? View answer

Asked 1 ´year ago | Heatmiser neoStat 12v v2 - Programmable Thermostat

Question 12

Can this thermostat replace a Maincor model DS-SB that I already have inplace? View answer

Asked 1 ´year ago | Setback Room Thermostat- Heatmiser DS-SB v3

Question 13

Would this work for a wet underfloor heating manifold to save running a extra cable for a thermostat? View answer

Asked 1 ´year ago | 16A Wireless Electric Heating Receiver - RF Switch 16A

Question 14

Do you need a neoHub to use a Wireless Air sensor with a Neostat WiFi? View answer

Asked 1 ´year ago | All Products > Room Thermostats > Programmable Thermostats > Heatmiser neoStat WiFi - WiFi Thermostat

Question 15

Can this be used to turn on and off a pump for a hot water loop View answer

Asked 1 ´year ago | Heatmiser neoStat-hw v2 - Hot Water Programmer

Question 16

Is the neoair v2 still in production View answer

Asked 1 ´year ago | Heatmiser neoAir v2 Wireless Smart Thermostat

Question 17

Thimble cable View answer

Asked 1 ´year ago | Heatmiser Thimble Sensor

Question 18

can it connect it wirelessly to router? View answer

Asked 1 ´year ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 19

is the neo air v3 wireless stat compatible wth a UH8 -RF version 1 installed about 4 years ago View answer

Asked 1 ´year ago | Heatmiser neoAir v3 Wireless Smart Thermostat

Question 20

is this compatible with the UH8-RF version 1 View answer

Asked 1 ´year ago | Heatmiser neoAir v3 Wireless Smart Thermostat

Question 21

How do I set my thermostat to run for 24 hours? View answers

Asked 1 ´year ago | Wireless Thermostat & Receiver - Slimline-RF Bundle v3

Question 22

can this be used as just a thermosat or do they have to go through a wi fi hub ? View answer

Asked 1 ´year ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 23

I have a neoair v3 and a RF-switch V2 controlling heating only. Can this system be connected to your Neo app iPhon View answer

Asked 1 ´year ago | Heatmiser neoAir v3 Wireless Smart Thermostat

Question 24

Why doesn’t the floor temperature show when you press Aon the temperature display View answer

Asked 1 ´year ago | Electric Underfloor Heating Thermostat - Heatmiser Slimline-e v3

Question 25

Do these thermostats come with floor sensors? View answer

Asked 1 ´year ago | Heatmiser neoStat WiFi - WiFi Thermostat

Question 26

Temperature View answer

Asked 1 ´year ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 27

On Touch V2 what is the Screen button for View answer

Asked 1 ´year ago | Programmable Touchscreen Room Thermostat - Heatmiser Touch v2

Question 28

Can this be used with all gens of Neo Hub? 1st and 2nd gen View answer

Asked 1 ´year ago | Heatmiser neoAir v3 Wireless Smart Thermostat

Question 29

Can I use a nest unit with this unit View answer

Asked 1 ´year ago | Heatmiser UH8-RF v2 - 8 Zone Wireless Wiring Centre

Question 30

Two Wi-Fi thermostats View answer

Asked 1 ´year ago | Heatmiser neoStat WiFi - WiFi Thermostat

Question 31

Can this be wired with a 230v supply? Also, does the unit reset to default when the batteries are changed? View answer

Asked 1 ´year ago | Wireless Thermostat - Heatmiser Slimline-RF v3

Question 32

I have Neo V2 series thermostats. I need two new battery holders. Can I buy them and if so how much? View answer

Asked 1 ´year ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 33

my PRT/HW-WTS no longer holds charge View answer

Asked 1 ´year ago | All Products > Room Thermostats > Wireless Thermostats > Heatmiser PRT-WTS - Programmable Touchscreen Thermostat

Question 34

spare battery tray for Slimline-RF View answer

Asked 1 ´year ago | Wireless Thermostat - Heatmiser Slimline-RF v3

Question 35

Is it possible to wire a neoair v2 to the uh8 rf actuator as my neoair v2 will not communicate wirelessly View answer

Asked 1 ´year ago | Heatmiser neoAir v2-M Wireless Smart Thermostat

Question 36

Hi, Please can you confirm if the Neo air V3 wireless can work with the Neohub (2nd generation)? Thanks. View answer

Asked 1 ´year ago | Heatmiser neoAir v3 Wireless Smart Thermostat

Question 37

I have a mix of NeoStat Gen 1 and NeoStat Gen 2 installed, will the neoHub gen 1 control both types of thermostat View answer

Asked 1 ´year ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 38

Connecting UH8-N & NeoStat v2 to wifi to use the app? View answer

Asked 1 ´year ago | Heatmiser UH8-N - 8 Zone 12v Wiring Centre

Question 39

Can I use this to replace my old FH-01 unit that has died? View answers

Asked 1 ´year ago | Programmable Thermostat - Heatmiser Slimline v4

Question 40

What is the difference with the V2? View answer

Asked 1 ´year ago | Heatmiser neoStat WiFi - WiFi Thermostat

Question 41

Does this have batteries View answer

Asked 1 ´year ago | Heatmiser neoStat WiFi - WiFi Thermostat

Question 42

does the thermostat come with probe or is the probe sold separately? View answer

Asked 1 ´year ago | Heatmiser neoStat-e v2 - Glacier White - Electric Floor Heating Thermostat

Question 43

Do i need a HomeKit with the neoStat WIFI? View answer

Asked 1 ´year ago | Heatmiser neoStat WiFi - WiFi Thermostat

Question 44

Can this probe and sensor go directly onto concrete and tile adhesive View answer

Asked 1 ´year ago | Remote Sensor Probe - 3M

Question 45

What is the battery life of the NeoAir v2 versus v3 View answer

Asked 1 ´year ago | Heatmiser neoAir v3 Wireless Smart Thermostat

Question 46

Can the neoair v3 be used in a shower room? View answer

Asked 1 ´year ago | Heatmiser neoAir v3 Wireless Smart Thermostat

Question 47

What temp is frost protection set at on neo v2 timer View answer

Asked 1 ´year ago | Heatmiser neoStat-e v2 - Glacier White - Electric Floor Heating Thermostat

Question 48

Do you do any black rf stats to go with the uh8-rf ? View answer

Asked 1 ´year ago | Touchscreen Thermostat - Heatmiser Touch Carbon

Question 49

Do you do any black rf stats to go with the uh8-rf ? View answer

Asked 1 ´year ago | Touchscreen Thermostat - Heatmiser Touch Carbon

Question 50

Hi. What is the difference between NeoAir V2 and NeoAir V3? View answer

Asked 1 ´year ago | Heatmiser neoAir v3 Wireless Smart Thermostat

All Products Q&A

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