All Products Q&A

Question 1

I have a neoair v3 and a RF-switch V2 controlling heating only. Can this system be connected to your Neo app iPhon View answer

Asked 1 ´year ago | Heatmiser neoAir v3 Wireless Smart Thermostat

Question 2

Why doesn’t the floor temperature show when you press Aon the temperature display View answer

Asked 1 ´year ago | Electric Underfloor Heating Thermostat - Heatmiser Slimline-e v3

Question 3

Do these thermostats come with floor sensors? View answer

Asked 1 ´year ago | Heatmiser neoStat WiFi - WiFi Thermostat

Question 4

Temperature View answer

Asked 1 ´year ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 5

On Touch V2 what is the Screen button for View answer

Asked 1 ´year ago | Programmable Touchscreen Room Thermostat - Heatmiser Touch v2

Question 6

Can this be used with all gens of Neo Hub? 1st and 2nd gen View answer

Asked 1 ´year ago | Heatmiser neoAir v3 Wireless Smart Thermostat

Question 7

Can I use a nest unit with this unit View answer

Asked 1 ´year ago | Heatmiser UH8-RF v2 - 8 Zone Wireless Wiring Centre

Question 8

Two Wi-Fi thermostats View answer

Asked 1 ´year ago | Heatmiser neoStat WiFi - WiFi Thermostat

Question 9

Can this be wired with a 230v supply? Also, does the unit reset to default when the batteries are changed? View answer

Asked 1 ´year ago | Wireless Thermostat - Heatmiser Slimline-RF v3

Question 10

I have Neo V2 series thermostats. I need two new battery holders. Can I buy them and if so how much? View answer

Asked 1 ´year ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 11

my PRT/HW-WTS no longer holds charge View answer

Asked 1 ´year ago | All Products > Room Thermostats > Wireless Thermostats > Heatmiser PRT-WTS - Programmable Touchscreen Thermostat

Question 12

spare battery tray for Slimline-RF View answer

Asked 1 ´year ago | Wireless Thermostat - Heatmiser Slimline-RF v3

Question 13

Is it possible to wire a neoair v2 to the uh8 rf actuator as my neoair v2 will not communicate wirelessly View answer

Asked 1 ´year ago | Heatmiser neoAir v2-M Wireless Smart Thermostat

Question 14

Hi, Please can you confirm if the Neo air V3 wireless can work with the Neohub (2nd generation)? Thanks. View answer

Asked 1 ´year ago | Heatmiser neoAir v3 Wireless Smart Thermostat

Question 15

I have a mix of NeoStat Gen 1 and NeoStat Gen 2 installed, will the neoHub gen 1 control both types of thermostat View answer

Asked 1 ´year ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 16

Connecting UH8-N & NeoStat v2 to wifi to use the app? View answer

Asked 1 ´year ago | Heatmiser UH8-N - 8 Zone 12v Wiring Centre

Question 17

Can I use this to replace my old FH-01 unit that has died? View answers

Asked 1 ´year ago | Programmable Thermostat - Heatmiser Slimline v4

Question 18

What is the difference with the V2? View answer

Asked 1 ´year ago | Heatmiser neoStat WiFi - WiFi Thermostat

Question 19

Does this have batteries View answer

Asked 1 ´year ago | Heatmiser neoStat WiFi - WiFi Thermostat

Question 20

does the thermostat come with probe or is the probe sold separately? View answer

Asked 1 ´year ago | Heatmiser neoStat-e v2 - Glacier White - Electric Floor Heating Thermostat

Question 21

Do i need a HomeKit with the neoStat WIFI? View answer

Asked 1 ´year ago | Heatmiser neoStat WiFi - WiFi Thermostat

Question 22

Can this probe and sensor go directly onto concrete and tile adhesive View answer

Asked 1 ´year ago | Remote Sensor Probe - 3M

Question 23

What is the battery life of the NeoAir v2 versus v3 View answer

Asked 1 ´year ago | Heatmiser neoAir v3 Wireless Smart Thermostat

Question 24

Can the neoair v3 be used in a shower room? View answer

Asked 1 ´year ago | Heatmiser neoAir v3 Wireless Smart Thermostat

Question 25

What temp is frost protection set at on neo v2 timer View answer

Asked 1 ´year ago | Heatmiser neoStat-e v2 - Glacier White - Electric Floor Heating Thermostat

Question 26

Do you do any black rf stats to go with the uh8-rf ? View answer

Asked 1 ´year ago | Touchscreen Thermostat - Heatmiser Touch Carbon

Question 27

Do you do any black rf stats to go with the uh8-rf ? View answer

Asked 1 ´year ago | Touchscreen Thermostat - Heatmiser Touch Carbon

Question 28

Hi. What is the difference between NeoAir V2 and NeoAir V3? View answer

Asked 1 ´year ago | Heatmiser neoAir v3 Wireless Smart Thermostat

Question 29

If the signal is weak to a thermostat and it loses signal, will another Neo plug help.. we have one already View answer

Asked 1 ´year ago | Heatmiser neoPlug - Smart Plug

Question 30

How many UH8 -RF Modules can you pair to this. I have 5 Modules that needs to enable a boiler and Pump? View answer

Asked 1 ´year ago | Two Heating Zones & Hot Water Wireless Receiver - Heatmiser RF Switch v2

Question 31

Can this be used as a stand alone remote thermostat, or does it need the 220vac to operate as a thermostat? View answer

Asked 1 ´year ago | All Products > Room Thermostats > Wireless Thermostats > Electric Heater Wireless Thermostat Bundle - neoAir 16A Bundle V2

Question 32

Where can I get a second floor temperature sensor? View answer

Asked 1 ´year ago | Touchscreen Electric Floor Heating Thermostat - Touch-e v2

Question 33

is this thermostat compatible with Rehau floor heating system? View answer

Asked 1 ´year ago | Touchscreen Electric Floor Heating Thermostat - Touch-e v2

Question 34

What is typical temp setting for warm floors in winter and what do you turn it to for the summer? View answer

Asked 1 ´year ago | Touchscreen Electric Floor Heating Thermostat - Touch-e v2

Question 35

Can this also be laid under the shower floor? View answer

Asked 1 ´year ago | Touchscreen Electric Floor Thermostat - Touch-e Carbon

Question 36

What are the dimensions of the receiver? View answer

Asked 1 ´year ago | All Products > Receivers & Repeaters > Wireless Combi Boiler WiFi Smart Control Kit

Question 37

Will this work with 12v power source? If not, do you have one? View answer

Asked 1 ´year ago | Wireless Combi Boiler OpenTherm WiFi Smart Control Bundle

Question 38

Is a subscription required? If so, what for and how much? View answer

Asked 1 ´year ago | All Products > Room Thermostats > Wireless Thermostats > Wireless Thermostat Bundle - neoAir Bundle v2

Question 39

Wired Hot Water and Heating Thermostat with UH8-RF View answer

Asked 1 ´year ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 40

How can I turn the heating off altogether during the summer? View answer

Asked 1 ´year ago | Programmable Thermostat - Heatmiser Slimline v4

Question 41

I have 3 different heating mats: ProWarm, Devi and Ditra. Will this thermostat work with all 3 types? View answer

Asked 1 ´year ago | Heatmiser neoStat-e v2 - Glacier White - Electric Floor Heating Thermostat

Question 42

Does the water heat if the thermostat is turned off View answer

Asked 1 ´year ago | Heatmiser Slimline-B v3 Battery Powered Programmable Thermostat

Question 43

Does the Boost provide a more powerful repeat signal than the plug? View answer

Asked 1 ´year ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 44

Display View answer

Asked 1 ´year ago | Programmable Thermostat - Heatmiser Slimline v4

Question 45

I often lose the signal on a NeoSTAT. Will this boost the NeoSTAT signal to a NeoHUB? View answer

Asked 1 ´year ago | Heatmiser neoPlug - Smart Plug

Question 46

I have a Heatmiser Slimline-e v3, can I directly switch out that produce for this one? View answer

Asked 1 ´year ago | Heatmiser neoStat-e v2 - Glacier White - Electric Floor Heating Thermostat

Question 47

Does the range booster work for any RF thermostat system or is it specific to the NEO products? View answer

Asked 1 ´year ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 48

Will this be s direct replacement for a John Guest PRT-E in conjunction with a wet undefloor heating system ? View answer

Asked 1 ´year ago | Programmable Thermostat - Heatmiser Slimline V4

Question 49

Actuators View answer

Asked 1 ´year ago | Underfloor Heating Actuator - Heatmiser TA230

Question 50

i currently have a prt-e, What can you suggets as an upgrade View answer

Asked 1 ´year ago | Programmable Touchscreen Room Thermostat - Heatmiser Touch v2

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