Accessories Q&A

Question 1

Will this boost the signal from the hub required for the Wireless Air Sensor? View answer

Asked 4 ´years ago | Heatmiser neoPlug - Smart Plug

Question 2

Is it only the tip of the probe that measures the temperature or is it the whole length of the wire? View answer

Asked 5 ´years ago | Remote Sensor Probe - 3M

Question 3

Does neoplug need to be on the same WiFi network as Neo hub? View answer

Asked 5 ´years ago | Heatmiser neoPlug - Smart Plug

Question 4

Any idea what battery size this takes? View answer

Asked 5 ´years ago | Wireless Window / Door Contact Sensor

Question 5

Can this (or multiple) link directly (or through hub2) to an RF Switch? View answer

Asked 5 ´years ago | Wireless Window / Door Contact Sensor

Question 6

Hi. I have a neo hub Gen2 and 18 neostats on my UFH system. Can I (how) programme the neostats from the APP ? View answer

Asked 4 ´years ago | IMI Heatmiser neoHub G3

Question 7

I bought the Neo stat v2 to replace existing thermostat in room. Do I need to replace the time clock with this too? View answer

Asked 4 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

Question 8

Android? View answer

Asked 5 ´years ago | Heatmiser neoPlug - Smart Plug

Question 9

Does this product help the connection between the neohub and neoair v2? View answer

Asked 5 ´years ago | Heatmiser neoPlug - Smart Plug

Question 10

Where does this aerial plug into? View answers

Asked 5 ´years ago | Heatmiser EA1 - Extended Aerial

Question 11

what diameter is the probe for underfloor heating View answer

Asked 5 ´years ago | Remote Sensor Probe - 3M

Question 12

Can the receiver be used with 2 RF stats for 2 heating zones rather than hot water ? View answer

Asked 5 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 13

I have a smart stat which was installed 3to4 years ago can I connect it to the new hub View answer

Asked 5 ´years ago | IMI Heatmiser neoHub G3

Question 14

Signal on our stats cuts out. Will this help stop that from happening? View answer

Asked 5 ´years ago | Heatmiser EA1 - Extended Aerial

Question 15

Is this the same probe that is supplied with the neoStat-e v2 thermostat? View answer

Asked 5 ´years ago | Remote Sensor Probe - 3M

Question 16

Can you use the internal UH8-RF antenna for 1 floor and this extended aerial to be positioned on the 2nd floor? View answer

Asked 5 ´years ago | Heatmiser EA1 - Extended Aerial

Question 17

Does the 2nd gen version plug directly into a socket outlet, it seem so from your pictures? View answer

Asked 5 ´years ago | IMI Heatmiser neoHub G3

Question 18

Will it work with neo ultra View answer

Asked 5 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 19

Dry Lining Box Dimensions View answer

Asked 5 ´years ago | Dry Lining Easy Fix Box

Question 20

Will this help boost my signal between Neo air and uhf-r8? View answer

Asked 5 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 21

Does Heatmiser neoPlug - Smart Plug contain a thermostat so that it can switch an electrical heater on and off? View answer

Asked 5 ´years ago | Heatmiser neoPlug - Smart Plug

Question 22

can the probe be fitted on the surface rather than under the tiles? View answer

Asked 5 ´years ago | Remote Sensor Probe - 3M

Question 23

Where can I find the Curve profile for the probe? View answer

Asked 5 ´years ago | Remote Sensor Probe - 3M

Question 24

does this extend the reach of the UH8-RF? how much stronger is this than the aerial supplied? View answer

Asked 5 ´years ago | Heatmiser EA1 - Extended Aerial

Question 25

How close do the two units need to be to each other? Also, how do you recommend they are affixed to window/door? View answer

Asked 5 ´years ago | Wireless Window / Door Contact Sensor

Question 26

I have just bought a Berkeley Homes house which has Gen 1 thermostats - can I fit the Gen 2 Hub? i.e. backward comp View answer

Asked 5 ´years ago | IMI Heatmiser neoHub G3

Question 27

Does this support HomeKit via the hub? View answer

Asked 5 ´years ago | Heatmiser neoPlug - Smart Plug

Question 28

Can I add a neoHub to my system which, at present has an RF switch and neoAir V2 stat/timer? View answer

Asked 5 ´years ago | IMI Heatmiser neoHub G3

Question 29

Can i link two neo plugs in a chain? ie if i want to reach a remote part of my house? View answer

Asked 5 ´years ago | Heatmiser neoPlug - Smart Plug

Question 30

Can I use two RF switch with a Neohub to control an extra heating zone View answer

Asked 5 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 31

Can this sensor be used with the Neohub Gen1? View answer

Asked 5 ´years ago | Wireless Window / Door Contact Sensor

Question 32

Would this be suitable to house the heatmiser UFH thimble sensor ? And is it available in black ? View answer

Asked 5 ´years ago | Empty Room Sensor Enclosure

Question 33

can i use 3 RF switches and stats on a uh8 with the rest hard wired? View answer

Asked 5 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 34

Can this probe be used as an alternative to your 'thimble sensor' for room temperature monitoring? View answer

Asked 5 ´years ago | Remote Sensor Probe - 3M

Question 35

Does my mobile have to be on the same wifi to control neohub? Can i control neohub from a remote locaTion? View answer

Asked 5 ´years ago | IMI Heatmiser neoHub G3

Question 36

hi can the thimble sensor be mounted outside to get its temp from the air please? View answer

Asked 5 ´years ago | Heatmiser Thimble Sensor

Question 37

What is this. What is this used for? View answer

Asked 5 ´years ago | Empty Room Sensor Enclosure

Question 38

Can the thimble sensor control two neostat e programmable thermostats or does each thermostat need its own sensor View answer

Asked 5 ´years ago | Heatmiser Thimble Sensor

Question 39

how deep is this as we will use this to get over the fact we only have a 20mm depth in the wall View answer

Asked 5 ´years ago | Wall Plate for neoStat

Question 40

Where can I download the Neo app for windows 10? View answer

Asked 5 ´years ago | IMI Heatmiser neoHub G3

Question 41

Can I link a neoplug to the internal temp to turn an additional electric radiator on and off? View answer

Asked 4 ´years ago | Heatmiser neoPlug - Smart Plug

Question 42

Neo thermostat is programmable up to 4 times for on/off option.Does the number increase with neo hub? View answer

Asked 4 ´years ago | IMI Heatmiser neoHub G3

Question 43

Does this transmit a stronger signal than attached one? Ours it not in metal cupboard but we want to boost signal View answer

Asked 4 ´years ago | Heatmiser EA1 - Extended Aerial

Question 44

Can this be used to control hot water via gas boiler and central heating - replace a traditional combi boiler timer View answer

Asked 4 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

Question 45

Is there any kind of cover I can use so its not just a black wire sticking out of my white wall? View answer

Asked 4 ´years ago | Remote Sensor Probe - 3M

Question 46

Will this boost the signals between two separate UH8-RFs and their thermostats, around 10 in total over two floors? View answer

Asked 4 ´years ago | Heatmiser neoPlug - Smart Plug

Question 47

Using aeoStats with a neoHub to control neoPlugs for electric convection wall heaters. View answer

Asked 4 ´years ago | IMI Heatmiser neoHub G3

Question 48

Can the EA1 coax cable be extended to a total length of about 15m? View answer

Asked 4 ´years ago | Heatmiser EA1 - Extended Aerial

Question 49

Im looking for a hard wired booster what do i need View answer

Asked 4 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 50

Could I use the Neo plug to have timed control or remote control of an immersion heater? View answer

Asked 4 ´years ago | Heatmiser neoPlug - Smart Plug

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