Accessories Q&A

Question 1

I have a smart stat which was installed 3to4 years ago can I connect it to the new hub View answer

Asked 4 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 2

Any idea what battery size this takes? View answer

Asked 5 ´years ago | Wireless Window / Door Contact Sensor

Question 3

Signal on our stats cuts out. Will this help stop that from happening? View answer

Asked 4 ´years ago | Heatmiser EA1 - Extended Aerial

Question 4

Does neoplug need to be on the same WiFi network as Neo hub? View answer

Asked 5 ´years ago | Heatmiser neoPlug - Smart Plug

Question 5

Is it only the tip of the probe that measures the temperature or is it the whole length of the wire? View answer

Asked 5 ´years ago | Remote Sensor Probe - 3M

Question 6

can i use 3 RF switches and stats on a uh8 with the rest hard wired? View answer

Asked 5 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 7

Can this probe be used as an alternative to your 'thimble sensor' for room temperature monitoring? View answer

Asked 5 ´years ago | Remote Sensor Probe - 3M

Question 8

Can you use the internal UH8-RF antenna for 1 floor and this extended aerial to be positioned on the 2nd floor? View answer

Asked 4 ´years ago | Heatmiser EA1 - Extended Aerial

Question 9

Is the TM4 v2 a direct replacement for TM4-TS? View answer

Asked 5 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

Question 10

Can 1 Slimline-RF control/be paired with 2 separate RF switches? View answer

Asked 4 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 11

Does my mobile have to be on the same wifi to control neohub? Can i control neohub from a remote locaTion? View answer

Asked 5 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 12

does this product fit over a double box or just suitable for single box View answer

Asked 5 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

Question 13

What is this. What is this used for? View answer

Asked 5 ´years ago | Empty Room Sensor Enclosure

Question 14

Will it work with neo ultra View answer

Asked 4 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 15

Can this be used to sink a neosat air into a wall View answer

Asked 5 ´years ago | Wall Plate for neoStat

Question 16

Dry Lining Box Dimensions View answer

Asked 4 ´years ago | Dry Lining Easy Fix Box

Question 17

can it detect movement like a intruder sensor like Hive View answers

Asked 5 ´years ago | Wireless Window / Door Contact Sensor

Question 18

is it a range booster? Or can it be connected via network cable to connect a Neo stat in an outbuilding? View answer

Asked 4 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 19

Will this help boost my signal between Neo air and uhf-r8? View answer

Asked 4 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 20

does this extend the reach of the UH8-RF? how much stronger is this than the aerial supplied? View answer

Asked 4 ´years ago | Heatmiser EA1 - Extended Aerial

Question 21

Can the thimble sensor control two neostat e programmable thermostats or does each thermostat need its own sensor View answer

Asked 5 ´years ago | Heatmiser Thimble Sensor

Question 22

What sensor table is the remote room sensor, ie is it a 10k3A1 or a 10k4A1 resistance table View answer

Asked 4 ´years ago | Heatmiser Thimble Sensor

Question 23

How close do the two units need to be to each other? Also, how do you recommend they are affixed to window/door? View answer

Asked 5 ´years ago | Wireless Window / Door Contact Sensor

Question 24

In a large concrete building where the wifi signal will not be throughout the building what solution is there? View answer

Asked 5 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 25

how deep is this as we will use this to get over the fact we only have a 20mm depth in the wall View answer

Asked 5 ´years ago | Wall Plate for neoStat

Question 26

Can I add a neoHub to my system which, at present has an RF switch and neoAir V2 stat/timer? View answer

Asked 5 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 27

If i have two Neoplugs how does the app differentiate them? View answer

Asked 5 ´years ago | Heatmiser neoPlug - Smart Plug

Question 28

Can this be used as a System boiler Hot water programmer on 1 zone and a towel rail timer on another? View answer

Asked 5 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

Question 29

Can i link two neo plugs in a chain? ie if i want to reach a remote part of my house? View answer

Asked 5 ´years ago | Heatmiser neoPlug - Smart Plug

Question 30

Can this hub be used with the touch e carbon? View answer

Asked 5 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 31

hi can the thimble sensor be mounted outside to get its temp from the air please? View answer

Asked 5 ´years ago | Heatmiser Thimble Sensor

Question 32

Would this be suitable to house the heatmiser UFH thimble sensor ? And is it available in black ? View answer

Asked 5 ´years ago | Empty Room Sensor Enclosure

Question 33

Will this probe work with any underfloor thermostat View answer

Asked 5 ´years ago | Remote Sensor Probe - 3M

Question 34

Which thermostats are compatible with the RF Switch? View answer

Asked 5 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 35

Where can I download the manual for the Heatmiser RF Switch View answer

Asked 5 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 36

Can the Heatmiser Floor Sensor cable be extended? View answer

Asked 5 ´years ago | Remote Sensor Probe - 3M

Question 37

Can this be used to control hot water via gas boiler and central heating - replace a traditional combi boiler timer View answer

Asked 3 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

Question 38

Is there any kind of cover I can use so its not just a black wire sticking out of my white wall? View answer

Asked 3 ´years ago | Remote Sensor Probe - 3M

Question 39

Will this boost the signals between two separate UH8-RFs and their thermostats, around 10 in total over two floors? View answer

Asked 3 ´years ago | Heatmiser neoPlug - Smart Plug

Question 40

How many thermostats can the plug boost the signal for? View answer

Asked 3 ´years ago | Heatmiser neoPlug - Smart Plug

Question 41

Using aeoStats with a neoHub to control neoPlugs for electric convection wall heaters. View answer

Asked 3 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 42

Can the EA1 coax cable be extended to a total length of about 15m? View answer

Asked 3 ´years ago | Heatmiser EA1 - Extended Aerial

Question 43

Im looking for a hard wired booster what do i need View answer

Asked 3 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 44

Could I use the Neo plug to have timed control or remote control of an immersion heater? View answer

Asked 3 ´years ago | Heatmiser neoPlug - Smart Plug

Question 45

Can this be linked to a heatmiser neo thermostat? I want to switch an electric heater on/off in different room? View answer

Asked 3 ´years ago | Heatmiser neoPlug - Smart Plug

Question 46

Can I control two RF receivers from the same wifi netwrok and one NeoHub? I have two boilers. View answer

Asked 3 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 47

what is the app called for this hub? View answer

Asked 3 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 48

Hi Is there a brown alternative to the white sensor that can be purchased? if not can i spray them brown View answer

Asked 3 ´years ago | Heatmiser Thimble Sensor

Question 49

Is there a way to control multiple zones each with a Heatmiser Thimble Sensor from one hub/main thermostat? View answer

Asked 3 ´years ago | Heatmiser Thimble Sensor

Question 50

I will have 2 heating zones using 2 neoAir on 1 uf8-rf running 1 ufh manifold. Do I need just 1 wireless receiver? View answer

Asked 3 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Accessories Q&A

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