Accessories Q&A

Question 1

How close do the two units need to be to each other? Also, how do you recommend they are affixed to window/door? View answer

Asked 5 ´years ago | Wireless Window / Door Contact Sensor

Question 2

In a large concrete building where the wifi signal will not be throughout the building what solution is there? View answer

Asked 5 ´years ago | IMI Heatmiser neoHub G3

Question 3

Can I add a neoHub to my system which, at present has an RF switch and neoAir V2 stat/timer? View answer

Asked 5 ´years ago | IMI Heatmiser neoHub G3

Question 4

Can i link two neo plugs in a chain? ie if i want to reach a remote part of my house? View answer

Asked 5 ´years ago | Heatmiser neoPlug - Smart Plug

Question 5

Would this be suitable to house the heatmiser UFH thimble sensor ? And is it available in black ? View answer

Asked 5 ´years ago | Empty Room Sensor Enclosure

Question 6

hi can the thimble sensor be mounted outside to get its temp from the air please? View answer

Asked 5 ´years ago | Heatmiser Thimble Sensor

Question 7

how deep is this as we will use this to get over the fact we only have a 20mm depth in the wall View answer

Asked 5 ´years ago | Wall Plate for neoStat

Question 8

Can the thimble sensor control two neostat e programmable thermostats or does each thermostat need its own sensor View answer

Asked 5 ´years ago | Heatmiser Thimble Sensor

Question 9

What is this. What is this used for? View answer

Asked 5 ´years ago | Empty Room Sensor Enclosure

Question 10

Does my mobile have to be on the same wifi to control neohub? Can i control neohub from a remote locaTion? View answer

Asked 5 ´years ago | IMI Heatmiser neoHub G3

Question 11

Can this probe be used as an alternative to your 'thimble sensor' for room temperature monitoring? View answer

Asked 5 ´years ago | Remote Sensor Probe - 3M

Question 12

can i use 3 RF switches and stats on a uh8 with the rest hard wired? View answer

Asked 5 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 13

Can this sensor be used with the Neohub Gen1? View answer

Asked 5 ´years ago | Wireless Window / Door Contact Sensor

Question 14

Does this support HomeKit via the hub? View answer

Asked 5 ´years ago | Heatmiser neoPlug - Smart Plug

Question 15

I have just bought a Berkeley Homes house which has Gen 1 thermostats - can I fit the Gen 2 Hub? i.e. backward comp View answer

Asked 5 ´years ago | IMI Heatmiser neoHub G3

Question 16

Where can I find the Curve profile for the probe? View answer

Asked 5 ´years ago | Remote Sensor Probe - 3M

Question 17

can the probe be fitted on the surface rather than under the tiles? View answer

Asked 5 ´years ago | Remote Sensor Probe - 3M

Question 18

Does the 2nd gen version plug directly into a socket outlet, it seem so from your pictures? View answer

Asked 5 ´years ago | IMI Heatmiser neoHub G3

Question 19

Is this the same probe that is supplied with the neoStat-e v2 thermostat? View answer

Asked 5 ´years ago | Remote Sensor Probe - 3M

Question 20

what diameter is the probe for underfloor heating View answer

Asked 5 ´years ago | Remote Sensor Probe - 3M

Question 21

Where does this aerial plug into? View answers

Asked 5 ´years ago | Heatmiser EA1 - Extended Aerial

Question 22

Can this (or multiple) link directly (or through hub2) to an RF Switch? View answer

Asked 5 ´years ago | Wireless Window / Door Contact Sensor

Question 23

Any idea what battery size this takes? View answer

Asked 5 ´years ago | Wireless Window / Door Contact Sensor

Question 24

Does neoplug need to be on the same WiFi network as Neo hub? View answer

Asked 5 ´years ago | Heatmiser neoPlug - Smart Plug

Question 25

Is it only the tip of the probe that measures the temperature or is it the whole length of the wire? View answer

Asked 5 ´years ago | Remote Sensor Probe - 3M

Question 26

does this product fit over a double box or just suitable for single box View answer

Asked 5 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

Question 27

What is the power consumption of the RF Switch ? View answer

Asked 5 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 28

Can this be used to sink a neosat air into a wall View answer

Asked 5 ´years ago | Wall Plate for neoStat

Question 29

can it detect movement like a intruder sensor like Hive View answers

Asked 5 ´years ago | Wireless Window / Door Contact Sensor

Question 30

If i have two Neoplugs how does the app differentiate them? View answer

Asked 6 ´years ago | Heatmiser neoPlug - Smart Plug

Question 31

Can this hub be used with the touch e carbon? View answer

Asked 6 ´years ago | IMI Heatmiser neoHub G3

Question 32

Which thermostats are compatible with the RF Switch? View answer

Asked 6 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 33

How many Slimline-RF / neoAir can I pair to the RF Switch? View answer

Asked 6 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 34

Where can I download the manual for the Heatmiser RF Switch View answer

Asked 6 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 35

How many NeoStats can I control from one NeoHub Gen 2 Please? View answer

Asked 6 ´years ago | IMI Heatmiser neoHub G3

Question 36

Will this probe work with any underfloor thermostat View answer

Asked 6 ´years ago | Remote Sensor Probe - 3M

Question 37

Is there a photocell option in the settings? I want to bring on some lifting when it gets dark then go off at a tim View answer

Asked 4 ´years ago | Heatmiser neoPlug - Smart Plug

Question 38

Can I control table lamp with this plug View answers

Asked 4 ´years ago | Heatmiser neoPlug - Smart Plug

Question 39

Can two neoHubs be on the same system? View answer

Asked 4 ´years ago | IMI Heatmiser neoHub G3

Question 40

Can I link a neoplug to the internal temp to turn an additional electric radiator on and off? View answer

Asked 4 ´years ago | Heatmiser neoPlug - Smart Plug

Question 41

Neo thermostat is programmable up to 4 times for on/off option.Does the number increase with neo hub? View answer

Asked 4 ´years ago | IMI Heatmiser neoHub G3

Question 42

Does this transmit a stronger signal than attached one? Ours it not in metal cupboard but we want to boost signal View answer

Asked 4 ´years ago | Heatmiser EA1 - Extended Aerial

Question 43

Can this be used to control hot water via gas boiler and central heating - replace a traditional combi boiler timer View answer

Asked 4 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

Question 44

Is there any kind of cover I can use so its not just a black wire sticking out of my white wall? View answer

Asked 4 ´years ago | Remote Sensor Probe - 3M

Question 45

Will this boost the signals between two separate UH8-RFs and their thermostats, around 10 in total over two floors? View answer

Asked 4 ´years ago | Heatmiser neoPlug - Smart Plug

Question 46

Using aeoStats with a neoHub to control neoPlugs for electric convection wall heaters. View answer

Asked 4 ´years ago | IMI Heatmiser neoHub G3

Question 47

Can the EA1 coax cable be extended to a total length of about 15m? View answer

Asked 4 ´years ago | Heatmiser EA1 - Extended Aerial

Question 48

Im looking for a hard wired booster what do i need View answer

Asked 4 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 49

How can I use this to boost the signal from an existing neoAirv2? I don't see how the neoAir connects to the plug. View answer

Asked 4 ´years ago | Heatmiser neoPlug - Smart Plug

Question 50

Can this be linked to a heatmiser neo thermostat? I want to switch an electric heater on/off in different room? View answer

Asked 4 ´years ago | Heatmiser neoPlug - Smart Plug

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