Accessories Q&A

Question 1

Can I use other brands of smart plug with the Neohub eg Tapo? View answer

Asked 3 ´months ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 2

This looks identical to neostat v1 backplate - will it work with a V1 neostat ? View answer

Asked 3 ´months ago | Accessories > neoStat V2 replacement PSU back plate

Question 3

How can I pair this with the old Touch RF? View answer

Asked 5 ´months ago | Two Heating Zones & Hot Water Wireless Receiver - Heatmiser RF Switch v2

Question 4

can you get a 12v version? View answer

Asked 5 ´months ago | Underfloor Heating Actuator - Heatmiser TA230

Question 5

Issue with paring , E2 error on V2 stat View answer

Asked 6 ´months ago | Heatmiser Wireless Air Sensor

Question 6

Does the NeoHub have its own built in thermostat? View answer

Asked 6 ´months ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 7

Is this plug also compatible with an original UH8-RF system? (Not only the V2 version.) View answer

Asked 6 ´months ago | Heatmiser neoPlug - Smart Plug

Question 8

Can I use a neoplug to boost the receiver signal to this rf-switch? View answer

Asked 6 ´months ago | Two Heating Zones & Hot Water Wireless Receiver - Heatmiser RF Switch v2

Question 9

Will this work on a Neo stat WiFi? View answer

Asked 6 ´months ago | Heatmiser Thimble Sensor

Question 10

how rename neoplug View answer

Asked 6 ´months ago | Heatmiser neoPlug - Smart Plug

Question 11

Hi guys - We have a number of Neo Air V2 feeding into a UHF-8 - is the hub able to control these centrally? View answer

Asked 7 ´months ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 12

can i control more than one neohub from my phone (ie two properties)? View answer

Asked 7 ´months ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 13

Does the RF switch act as a repeater for neo air stats not paired to it (i.e. like neoplug and wired stats do)? View answer

Asked 8 ´months ago | Two Heating Zones & Hot Water Wireless Receiver - Heatmiser RF Switch v2

Question 14

UH8 RF controller connection to hub and wi-fi View answer

Asked 8 ´months ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 15

Would this still be useful if it's placed right next to an existing neoStat? Is the neoStat already a repeater? View answer

Asked 9 ´months ago | Heatmiser neoPlug - Smart Plug

Question 16

will the EA1 work with the RF Switch v2 View answer

Asked 10 ´months ago | Two Heating Zones & Hot Water Wireless Receiver - Heatmiser RF Switch v2

Question 17

Is this available in black? View answer

Asked 10 ´months ago | Wall Plate for neoStat

Question 18

is the neohub gen 2 compatible with my Heatmiser UH8-RF View answer

Asked 10 ´months ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 19

What range can I expect between the hub and the booster and booster and stat? Can I do Hub>stat>boost>boost>stat? View answer

Asked 11 ´months ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 20

What is the physical size of the hub View answer

Asked 11 ´months ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 21

What kind of battery does it take? What expected interval between battery changes? Thanks. View answer

Asked 11 ´months ago | Heatmiser Wireless Air Sensor

Question 22

How many could be attached to 1 thermostat? Eg. A floor probe and 2 air probes ?bedroom and ensuite View answer

Asked 1 ´year ago | Remote Sensor Probe - 3M

Question 23

Is it a prerequisite that the neoplug is paired with a neohub, for the neoplug to act as a signal repeater? View answers

Asked 1 ´year ago | Heatmiser neoPlug - Smart Plug

Question 24

If I need to use a repeater two zones, would I need two NeoPlugs? View answer

Asked 1 ´year ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 25

We installed a gen 1 hub around 10 years ago that has just failed . Will a gen2 still be compatible View answers

Asked 1 ´year ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 26

Are the contacts volt free rf switch v2 View answer

Asked 1 ´year ago | Two Heating Zones & Hot Water Wireless Receiver - Heatmiser RF Switch v2

Question 27

Neohub(s) View answer

Asked 1 ´year ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 28

Is there a data sheet available for this product View answer

Asked 1 ´year ago | Remote Sensor Probe - 3M

Question 29

What is the range of the signal from the NeoPlug? View answer

Asked 1 ´year ago | Heatmiser neoPlug - Smart Plug

Question 30

Does the plug have to be “on” for it to be extending the signal? View answer

Asked 1 ´year ago | Heatmiser neoPlug - Smart Plug

Question 31

Thimble cable View answer

Asked 1 ´year ago | Heatmiser Thimble Sensor

Question 32

can it connect it wirelessly to router? View answer

Asked 1 ´year ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 33

Can this probe and sensor go directly onto concrete and tile adhesive View answer

Asked 1 ´year ago | Remote Sensor Probe - 3M

Question 34

If the signal is weak to a thermostat and it loses signal, will another Neo plug help.. we have one already View answer

Asked 1 ´year ago | Heatmiser neoPlug - Smart Plug

Question 35

How many UH8 -RF Modules can you pair to this. I have 5 Modules that needs to enable a boiler and Pump? View answer

Asked 1 ´year ago | Two Heating Zones & Hot Water Wireless Receiver - Heatmiser RF Switch v2

Question 36

Does the Boost provide a more powerful repeat signal than the plug? View answer

Asked 1 ´year ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 37

I often lose the signal on a NeoSTAT. Will this boost the NeoSTAT signal to a NeoHUB? View answer

Asked 2 ´years ago | Heatmiser neoPlug - Smart Plug

Question 38

Does the range booster work for any RF thermostat system or is it specific to the NEO products? View answer

Asked 2 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 39

Actuators View answer

Asked 2 ´years ago | Underfloor Heating Actuator - Heatmiser TA230

Question 40

Changing LED Brightness on neo Hub V2 View answers

Asked 2 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 41

Will this probe work with neoStat-V1? View answer

Asked 2 ´years ago | Remote Sensor Probe - 3M

Question 42

Could this plug be used in my garage? View answer

Asked 2 ´years ago | Heatmiser neoPlug - Smart Plug

Question 43

Can I use the TA230 with neohub, app and Neostat v2-m without wiring centre for remote control? View answer

Asked 2 ´years ago | Underfloor Heating Actuator - Heatmiser TA230

Question 44

Is data transmitted to the cloud encrypted in transit and at rest? View answer

Asked 2 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 45

Is the Smart Plug compatible with the Neo Hub Mini? View answer

Asked 2 ´years ago | Heatmiser neoPlug - Smart Plug

Question 46

does neo hub need internet connection View answer

Asked 2 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 47

Could you use this for the wireless air sensor? View answer

Asked 2 ´years ago | Empty Room Sensor Enclosure

Question 48

Will the Neo hub reset the clock in the Neo stat v2 in event of a long power outage? View answer

Asked 2 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 49

We have the UH8 system with the white digital thermostats. Does this need to be connected to the UH8 by any wire? View answer

Asked 2 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 50

Does this worl eith electric UFH? View answer

Asked 2 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

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