Accessories Q&A

Question 1

What is the physical size of the hub View answer

Asked 2 ´years ago | IMI Heatmiser neoHub G3

Question 2

Using aeoStats with a neoHub to control neoPlugs for electric convection wall heaters. View answer

Asked 4 ´years ago | IMI Heatmiser neoHub G3

Question 3

Issue with paring , E2 error on V2 stat View answer

Asked 1 ´year ago | Heatmiser Wireless Air Sensor

Question 4

What is this. What is this used for? View answer

Asked 5 ´years ago | Empty Room Sensor Enclosure

Question 5

We installed a gen 1 hub around 10 years ago that has just failed . Will a gen2 still be compatible View answers

Asked 2 ´years ago | IMI Heatmiser neoHub G3

Question 6

Can I use neo hub to control 4 electric ufh systems .and will it work with Honeywell evohome controlling the wet View answer

Asked 5 ´years ago | IMI Heatmiser neoHub G3

Question 7

Can I pair two neoairv2 thermostats to control one Two Channel Wireless Receiver - Heatmiser RF Switch? View answer

Asked 5 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 8

Hi is the neoHub Gen 2 the same as the neoHub ? View answer

Asked 5 ´years ago | IMI Heatmiser neoHub G3

Question 9

Can I operate the NeoHub from multiple devices (i.e. more than one smartphone)? View answer

Asked 5 ´years ago | IMI Heatmiser neoHub G3

Question 10

is there a recommend height for this probe to be installed? View answer

Asked 5 ´years ago | Heatmiser Thimble Sensor

Question 11

How can I use this to boost the signal from an existing neoAirv2? I don't see how the neoAir connects to the plug. View answer

Asked 4 ´years ago | Heatmiser neoPlug - Smart Plug

Question 12

Will this hub work with rebranded thermostats from Myson? They look exactly the same. View answer

Asked 4 ´years ago | IMI Heatmiser neoHub G3

Question 13

Is there a way to control multiple zones each with a Heatmiser Thimble Sensor from one hub/main thermostat? View answer

Asked 4 ´years ago | Heatmiser Thimble Sensor

Question 14

I have NeoStat V2 , NeoHub Gen 2 and NeoAir V2 , do I need RF switch to operate them from my phone? View answer

Asked 5 ´years ago | IMI Heatmiser neoHub G3

Question 15

Our thermostat is losing signal and defaulting - do I need this product or the plug? View answer

Asked 5 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 16

Can you use more than 1 repeater on the same system? View answers

Asked 4 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 17

Can this unit switch 3 amps per zone View answer

Asked 4 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

Question 18

will this work with the UH1-W? View answer

Asked 5 ´years ago | IMI Heatmiser EA1 - Extended Aerial

Question 19

Hi, which Neo App do I use with the Heatmiser neoHub Gen 2? 3 come up on the App page. View answer

Asked 4 ´years ago | IMI Heatmiser neoHub G3

Question 20

Is this ok to go in a bathroom with the thimble sensor and the thermostat outside the room ? View answer

Asked 4 ´years ago | Empty Room Sensor Enclosure

Question 21

Will the neohub resync the thermostat clocks after a power cut? View answer

Asked 3 ´years ago | IMI Heatmiser neoHub G3

Question 22

I have a Neo stat V1, if paired with a Gen 2 Neohub will the number of on/off options increase from 4 to 6? View answer

Asked 3 ´years ago | IMI Heatmiser neoHub G3

Question 23

With a neoAirv2 and a neohub, does the thermostat connect directly to this receiver? Or does it go via the hub? View answer

Asked 5 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 24

Is the Neo plug more powerful at boosting the signal than the heatmiser boost? View answer

Asked 5 ´years ago | Heatmiser neoPlug - Smart Plug

Question 25

In a large concrete building where the wifi signal will not be throughout the building what solution is there? View answer

Asked 5 ´years ago | IMI Heatmiser neoHub G3

Question 26

Do you make a similar time clock that i can access via wifi? View answer

Asked 5 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

Question 27

Does the Boost provide a more powerful repeat signal than the plug? View answer

Asked 3 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 28

I’ve got a heatmiser model slimline -RF, will this mount fit? I need 2 wall mounts or stands View answer

Asked 5 ´years ago | Wall Plate for neoStat

Question 29

can you get a 12v version? View answer

Asked 1 ´year ago | Underfloor Heating Actuator - Heatmiser TA230

Question 30

How to install the Heatmiser Thimble sensor View answer

Asked 6 ´years ago | Heatmiser Thimble Sensor

Question 31

how rename neoplug View answer

Asked 1 ´year ago | Heatmiser neoPlug - Smart Plug

Question 32

is the neohub gen 2 compatible with my Heatmiser UH8-RF View answer

Asked 2 ´years ago | IMI Heatmiser neoHub G3

Question 33

Does neoplug need to be on the same WiFi network as Neo hub? View answer

Asked 6 ´years ago | Heatmiser neoPlug - Smart Plug

Question 34

Is this available in black? View answer

Asked 1 ´year ago | Wall Plate for neoStat

Question 35

Is it only the tip of the probe that measures the temperature or is it the whole length of the wire? View answer

Asked 6 ´years ago | Remote Sensor Probe - 3M

Question 36

Does the NeoHub have its own built in thermostat? View answer

Asked 1 ´year ago | IMI Heatmiser neoHub G3

Question 37

Can this control hot water cylinder tanks thermostat View answer

Asked 3 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

Question 38

What is the resistance value of this floor probe View answer

Asked 6 ´years ago | Remote Sensor Probe - 3M

Question 39

Does this also act as a repeater for extending the Heatmiser wireless? View answer

Asked 3 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 40

I have a UH1 wiring centre with touchpad and PRT-NTS stats, it it possible to add this hub to my existing system? View answer

Asked 3 ´years ago | IMI Heatmiser neoHub G3

Question 41

Could this be used as a timer for for two underfloor heating zones, one radiator zone and hot water. Thanks View answer

Asked 5 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

Question 42

Could I fit this back plate when the Neostat V2 is already in-situ please? View answer

Asked 5 ´years ago | Wall Plate for neoStat

Question 43

How do multiple contact sensors within the same zone interact? View answer

Asked 5 ´years ago | Wireless Window / Door Contact Sensor

Question 44

Where can I download the manual for the Heatmiser RF Switch View answer

Asked 6 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 45

Will this boost the signal from the hub required for the Wireless Air Sensor? View answer

Asked 5 ´years ago | Heatmiser neoPlug - Smart Plug

Question 46

Can I use a neoplug to boost the receiver signal to this rf-switch? View answer

Asked 1 ´year ago | Two Heating Zones & Hot Water Wireless Receiver - Heatmiser RF Switch v2

Question 47

Will this work on a Neo stat WiFi? View answer

Asked 1 ´year ago | Heatmiser Thimble Sensor

Question 48

Does this create it's own mesh, or use Zigbee? Our thermostat is in an outdoor room, 15-20m away from the router View answer

Asked 4 ´years ago | IMI Heatmiser neoHub G3

Question 49

Can the Heatmiser Floor Sensor cable be extended? View answer

Asked 6 ´years ago | Remote Sensor Probe - 3M

Question 50

can i control more than one neohub from my phone (ie two properties)? View answer

Asked 1 ´year ago | IMI Heatmiser neoHub G3

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