Accessories Q&A

Question 1

is the neohub gen 2 compatible with my Heatmiser UH8-RF View answer

Asked 1 ´year ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 2

What is the range of the signal from the NeoPlug? View answer

Asked 1 ´year ago | Heatmiser neoPlug - Smart Plug

Question 3

Would this be suitable to house the heatmiser UFH thimble sensor ? And is it available in black ? View answer

Asked 4 ´years ago | Empty Room Sensor Enclosure

Question 4

does neo hub need internet connection View answer

Asked 2 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 5

Can the TA230 be used as a control head on a thermostatic radiator valve. View answer

Asked 3 ´years ago | Underfloor Heating Actuator - Heatmiser TA230

Question 6

Does the Boost provide a more powerful repeat signal than the plug? View answer

Asked 2 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 7

Where can I download the Neo app for windows 10? View answer

Asked 4 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 8

Does the plug have to be “on” for it to be extending the signal? View answer

Asked 1 ´year ago | Heatmiser neoPlug - Smart Plug

Question 9

We installed a gen 1 hub around 10 years ago that has just failed . Will a gen2 still be compatible View answers

Asked 1 ´year ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 10

How many could be attached to 1 thermostat? Eg. A floor probe and 2 air probes ?bedroom and ensuite View answer

Asked 1 ´year ago | Remote Sensor Probe - 3M

Question 11

I have an existing mesh network in my home. Would I need a neohub gen 2 still or would I use my own mesh network? View answer

Asked 2 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 12

Would this still be useful if it's placed right next to an existing neoStat? Is the neoStat already a repeater? View answer

Asked 1 ´year ago | Heatmiser neoPlug - Smart Plug

Question 13

How to install the Heatmiser Thimble sensor View answer

Asked 5 ´years ago | Heatmiser Thimble Sensor

Question 14

Can the Heatmiser Floor Sensor cable be extended? View answer

Asked 5 ´years ago | Remote Sensor Probe - 3M

Question 15

Will this work with Ambiente neoStat V2 thermostats? View answer

Asked 3 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 16

How does the neoHub communicate with the neoStat? View answer

Asked 5 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 17

How can I use this to boost the signal from an existing neoAirv2? I don't see how the neoAir connects to the plug. View answer

Asked 3 ´years ago | Heatmiser neoPlug - Smart Plug

Question 18

Will this hub work with rebranded thermostats from Myson? They look exactly the same. View answer

Asked 3 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 19

Could the same function of setting zones to standby be achieved with other Homekit contact sensors instead? View answer

Asked 4 ´years ago | Wireless Window / Door Contact Sensor

Question 20

do you do a spacer bracket that is deeper than this to retro fit to a shallower back box View answer

Asked 4 ´years ago | Wall Plate for neoStat

Question 21

How do multiple contact sensors within the same zone interact? View answer

Asked 4 ´years ago | Wireless Window / Door Contact Sensor

Question 22

Can I operate the NeoHub from multiple devices (i.e. more than one smartphone)? View answer

Asked 4 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 23

Does this create it's own mesh, or use Zigbee? Our thermostat is in an outdoor room, 15-20m away from the router View answer

Asked 3 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 24

Our thermostat is losing signal and defaulting - do I need this product or the plug? View answer

Asked 4 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 25

Is the Neo plug more powerful at boosting the signal than the heatmiser boost? View answer

Asked 4 ´years ago | Heatmiser neoPlug - Smart Plug

Question 26

Can I download actual room temperature and time data? View answer

Asked 4 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 27

Can this unit switch 3 amps per zone View answer

Asked 3 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

Question 28

Will it work with neo ultra View answer

Asked 4 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 29

Does it matter which way around you wire it? My existing probes have red and white wires, this is black and white. View answer

Asked 4 ´years ago | Remote Sensor Probe - 3M

Question 30

Dry Lining Box Dimensions View answer

Asked 4 ´years ago | Dry Lining Easy Fix Box

Question 31

Hi - I have 3 Heatmiser NeoStatV2 and 2 Heatmiser Slimline. Can they be programmed from a NeoHub? If so, which one? View answer

Asked 3 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 32

Will the neohub resync the thermostat clocks after a power cut? View answer

Asked 2 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 33

Which protocol does this use? Zigbee, Z-wave or something else? View answer

Asked 4 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 34

Is it ok to shorten the 3m cable View answer

Asked 2 ´years ago | Remote Sensor Probe - 3M

Question 35

Wiring the switch View answer

Asked 4 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 36

What sensor table is the remote room sensor, ie is it a 10k3A1 or a 10k4A1 resistance table View answer

Asked 4 ´years ago | Heatmiser Thimble Sensor

Question 37

Could you use this for the wireless air sensor? View answer

Asked 2 ´years ago | Empty Room Sensor Enclosure

Question 38

Can two neoHubs be on the same system? View answer

Asked 3 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 39

Do you make a similar time clock that i can access via wifi? View answer

Asked 4 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

Question 40

Is there any kind of cover I can use so its not just a black wire sticking out of my white wall? View answer

Asked 3 ´years ago | Remote Sensor Probe - 3M

Question 41

Will this probe work with neoStat-V1? View answer

Asked 2 ´years ago | Remote Sensor Probe - 3M

Question 42

What is this. What is this used for? View answer

Asked 4 ´years ago | Empty Room Sensor Enclosure

Question 43

Changing LED Brightness on neo Hub V2 View answers

Asked 2 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 44

What is the advantage of this repeater over a plug View answer

Asked 3 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 45

how rename neoplug View answer

Asked 10 ´months ago | Heatmiser neoPlug - Smart Plug

Question 46

can i control more than one neohub from my phone (ie two properties)? View answer

Asked 11 ´months ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 47

Can I use a neoplug to boost the receiver signal to this rf-switch? View answer

Asked 10 ´months ago | Two Heating Zones & Hot Water Wireless Receiver - Heatmiser RF Switch v2

Question 48

UH8 RF controller connection to hub and wi-fi View answer

Asked 1 ´year ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 49

Is it only the tip of the probe that measures the temperature or is it the whole length of the wire? View answer

Asked 5 ´years ago | Remote Sensor Probe - 3M

Question 50

What range can I expect between the hub and the booster and booster and stat? Can I do Hub>stat>boost>boost>stat? View answer

Asked 1 ´year ago | Heatmiser Boost v2 - Neo & RF Series Repeater

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