Accessories Q&A

Question 1

Hi is the neoHub Gen 2 the same as the neoHub ? View answer

Asked 5 ´years ago | IMI Heatmiser neoHub G3

Question 2

How to install the Heatmiser Thimble sensor View answer

Asked 6 ´years ago | Heatmiser Thimble Sensor

Question 3

Would this still be useful if it's placed right next to an existing neoStat? Is the neoStat already a repeater? View answer

Asked 1 ´year ago | Heatmiser neoPlug - Smart Plug

Question 4

Does the Boost provide a more powerful repeat signal than the plug? View answer

Asked 2 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 5

How many UH8 -RF Modules can you pair to this. I have 5 Modules that needs to enable a boiler and Pump? View answer

Asked 2 ´years ago | Two Heating Zones & Hot Water Wireless Receiver - Heatmiser RF Switch v2

Question 6

Issue with paring , E2 error on V2 stat View answer

Asked 1 ´year ago | Heatmiser Wireless Air Sensor

Question 7

I have a NeoHub, generally working very well. How can I tell if it is Gen 1 or Gen 2? View answer

Asked 6 ´years ago | IMI Heatmiser neoHub G3

Question 8

Is it a prerequisite that the neoplug is paired with a neohub, for the neoplug to act as a signal repeater? View answers

Asked 2 ´years ago | Heatmiser neoPlug - Smart Plug

Question 9

Could I use the Neo plug to have timed control or remote control of an immersion heater? View answer

Asked 4 ´years ago | Heatmiser neoPlug - Smart Plug

Question 10

This looks identical to neostat v1 backplate - will it work with a V1 neostat ? View answer

Asked 1 ´year ago | Accessories > neoStat V2 replacement PSU back plate

Question 11

Hi - I have 3 Heatmiser NeoStatV2 and 2 Heatmiser Slimline. Can they be programmed from a NeoHub? If so, which one? View answer

Asked 4 ´years ago | IMI Heatmiser neoHub G3

Question 12

Hi there. Once the plug is paired. Do you have to go to each room and attach accessory and add the plug View answer

Asked 3 ´years ago | Heatmiser neoPlug - Smart Plug

Question 13

UH8 RF controller connection to hub and wi-fi View answer

Asked 1 ´year ago | IMI Heatmiser neoHub G3

Question 14

I have a neo hub, will this boost allow greater range between hub and neostats View answer

Asked 4 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 15

Actuators View answer

Asked 3 ´years ago | Underfloor Heating Actuator - Heatmiser TA230

Question 16

What sensor table is the remote room sensor, ie is it a 10k3A1 or a 10k4A1 resistance table View answer

Asked 5 ´years ago | Heatmiser Thimble Sensor

Question 17

Changing LED Brightness on neo Hub V2 View answers

Asked 3 ´years ago | IMI Heatmiser neoHub G3

Question 18

is it a range booster? Or can it be connected via network cable to connect a Neo stat in an outbuilding? View answer

Asked 5 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 19

Is there a difference between the Plug View answer

Asked 5 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 20

Does it matter which way around you wire it? My existing probes have red and white wires, this is black and white. View answer

Asked 5 ´years ago | Remote Sensor Probe - 3M

Question 21

how does the neohub identify the thermostats View answer

Asked 5 ´years ago | IMI Heatmiser neoHub G3

Question 22

I’ve got a heatmiser model slimline -RF, will this mount fit? I need 2 wall mounts or stands View answer

Asked 5 ´years ago | Wall Plate for neoStat

Question 23

Does this support HomeKit via the hub? View answer

Asked 5 ´years ago | Heatmiser neoPlug - Smart Plug

Question 24

do you do a spacer bracket that is deeper than this to retro fit to a shallower back box View answer

Asked 5 ´years ago | Wall Plate for neoStat

Question 25

can it connect it wirelessly to router? View answer

Asked 2 ´years ago | IMI Heatmiser neoHub G3

Question 26

How do you fix these to the wall please? View answer

Asked 5 ´years ago | Wall Plate for neoStat

Question 27

What is the range of the signal from the NeoPlug? View answer

Asked 2 ´years ago | Heatmiser neoPlug - Smart Plug

Question 28

Neohub(s) View answer

Asked 2 ´years ago | IMI Heatmiser neoHub G3

Question 29

Are the contacts volt free rf switch v2 View answer

Asked 2 ´years ago | Two Heating Zones & Hot Water Wireless Receiver - Heatmiser RF Switch v2

Question 30

We installed a gen 1 hub around 10 years ago that has just failed . Will a gen2 still be compatible View answers

Asked 2 ´years ago | IMI Heatmiser neoHub G3

Question 31

Will this probe work with any underfloor thermostat View answer

Asked 6 ´years ago | Remote Sensor Probe - 3M

Question 32

How many thermostats can the plug boost the signal for? View answer

Asked 4 ´years ago | Heatmiser neoPlug - Smart Plug

Question 33

How can I pair this with the old Touch RF? View answer

Asked 1 ´year ago | Two Heating Zones & Hot Water Wireless Receiver - Heatmiser RF Switch v2

Question 34

What is the resistance value of this floor probe View answer

Asked 6 ´years ago | Remote Sensor Probe - 3M

Question 35

Does it need to be on for the signal to boosted View answer

Asked 4 ´years ago | Heatmiser neoPlug - Smart Plug

Question 36

how rename neoplug View answer

Asked 1 ´year ago | Heatmiser neoPlug - Smart Plug

Question 37

Hi ya. Is the rf booster longer range than the neo plug View answer

Asked 4 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 38

Can you use more than 1 repeater on the same system? View answers

Asked 4 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 39

Hi, which Neo App do I use with the Heatmiser neoHub Gen 2? 3 come up on the App page. View answer

Asked 4 ´years ago | IMI Heatmiser neoHub G3

Question 40

My wireless air sensors show offline due to the distance to the hub. Should I buy neoplugs or boosts? View answer

Asked 4 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 41

is the neohub gen 2 compatible with my Heatmiser UH8-RF View answer

Asked 1 ´year ago | IMI Heatmiser neoHub G3

Question 42

Is this required to mount the NeoAir to a standard UK backbox ? View answer

Asked 4 ´years ago | Wall Plate for neoStat

Question 43

Can I control this plug with a Neo Air V2 to operate an electric heater and control room temp? View answer

Asked 4 ´years ago | Heatmiser neoPlug - Smart Plug

Question 44

Could I fit this back plate when the Neostat V2 is already in-situ please? View answer

Asked 5 ´years ago | Wall Plate for neoStat

Question 45

Will the neohub resync the thermostat clocks after a power cut? View answer

Asked 3 ´years ago | IMI Heatmiser neoHub G3

Question 46

is neoplug compatible with. neohub gen 1 View answer

Asked 3 ´years ago | Heatmiser neoPlug - Smart Plug

Question 47

I have a UH1 wiring centre with touchpad and PRT-NTS stats, it it possible to add this hub to my existing system? View answer

Asked 3 ´years ago | IMI Heatmiser neoHub G3

Question 48

Can I boost the signal of two Neo thermostats with one Neo Plug? View answer

Asked 4 ´years ago | Heatmiser neoPlug - Smart Plug

Question 49

Can I have 3 UH8-RF wiring centres with a neoHub control 1 RF switch for the boiler and hot water / heating valves View answer

Asked 4 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 50

I have a Neo stat V1, if paired with a Gen 2 Neohub will the number of on/off options increase from 4 to 6? View answer

Asked 3 ´years ago | IMI Heatmiser neoHub G3

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