Accessories Q&A

Question 1

How to install the Heatmiser Thimble sensor View answer

Asked 5 ´years ago | Heatmiser Thimble Sensor

Question 2

Can the TA230 be used as a control head on a thermostatic radiator valve. View answer

Asked 2 ´years ago | Underfloor Heating Actuator - Heatmiser TA230

Question 3

Can I operate the NeoHub from multiple devices (i.e. more than one smartphone)? View answer

Asked 4 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 4

can it connect it wirelessly to router? View answer

Asked 1 ´year ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 5

Is it a prerequisite that the neoplug is paired with a neohub, for the neoplug to act as a signal repeater? View answers

Asked 1 ´year ago | Heatmiser neoPlug - Smart Plug

Question 6

Can you control the thermostats outside/away from your home? View answer

Asked 4 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 7

We installed a gen 1 hub around 10 years ago that has just failed . Will a gen2 still be compatible View answers

Asked 1 ´year ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 8

This looks identical to neostat v1 backplate - will it work with a V1 neostat ? View answer

Asked 5 ´months ago | Accessories > neoStat V2 replacement PSU back plate

Question 9

Is this required to mount the NeoAir to a standard UK backbox ? View answer

Asked 4 ´years ago | Wall Plate for neoStat

Question 10

What is the resistance value of this floor probe View answer

Asked 5 ´years ago | Remote Sensor Probe - 3M

Question 11

Will this work with Ambiente neoStat V2 thermostats? View answer

Asked 3 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 12

Does my mobile have to be on the same wifi to control neohub? Can i control neohub from a remote locaTion? View answer

Asked 4 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 13

Is it ok to shorten the 3m cable View answer

Asked 2 ´years ago | Remote Sensor Probe - 3M

Question 14

Does the Boost provide a more powerful repeat signal than the plug? View answer

Asked 1 ´year ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 15

Issue with paring , E2 error on V2 stat View answer

Asked 7 ´months ago | Heatmiser Wireless Air Sensor

Question 16

Does the NeoHub have its own built in thermostat? View answer

Asked 8 ´months ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 17

how rename neoplug View answer

Asked 8 ´months ago | Heatmiser neoPlug - Smart Plug

Question 18

Dose the neohub need a permanent power supply View answer

Asked 3 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 19

What is the power consumption of the RF Switch ? View answer

Asked 5 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 20

Which protocol does this use? Zigbee, Z-wave or something else? View answer

Asked 4 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 21

Would this be suitable to house the heatmiser UFH thimble sensor ? And is it available in black ? View answer

Asked 4 ´years ago | Empty Room Sensor Enclosure

Question 22

is there a recommend height for this probe to be installed? View answer

Asked 4 ´years ago | Heatmiser Thimble Sensor

Question 23

How many UH8 -RF Modules can you pair to this. I have 5 Modules that needs to enable a boiler and Pump? View answer

Asked 1 ´year ago | Two Heating Zones & Hot Water Wireless Receiver - Heatmiser RF Switch v2

Question 24

Can this unit switch 3 amps per zone View answer

Asked 3 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

Question 25

Can I pair two neoairv2 thermostats to control one Two Channel Wireless Receiver - Heatmiser RF Switch? View answer

Asked 4 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 26

how does the neohub identify the thermostats View answer

Asked 4 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 27

Hi is the neoHub Gen 2 the same as the neoHub ? View answer

Asked 4 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 28

Does the range booster work for any RF thermostat system or is it specific to the NEO products? View answer

Asked 2 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 29

Where can I download the Neo app for windows 10? View answer

Asked 4 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 30

Actuators View answer

Asked 2 ´years ago | Underfloor Heating Actuator - Heatmiser TA230

Question 31

Do you make a similar time clock that i can access via wifi? View answer

Asked 4 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

Question 32

Will this probe work with neoStat-V1? View answer

Asked 2 ´years ago | Remote Sensor Probe - 3M

Question 33

In a large concrete building where the wifi signal will not be throughout the building what solution is there? View answer

Asked 4 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 34

what is the resistance value of the sensor 20 ° C = ??? Ω View answer

Asked 4 ´years ago | Remote Sensor Probe - 3M

Question 35

My wireless air sensors show offline due to the distance to the hub. Should I buy neoplugs or boosts? View answer

Asked 3 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 36

How do you fix these to the wall please? View answer

Asked 4 ´years ago | Wall Plate for neoStat

Question 37

Dry Lining Box Dimensions View answer

Asked 4 ´years ago | Dry Lining Easy Fix Box

Question 38

Does it matter which way around you wire it? My existing probes have red and white wires, this is black and white. View answer

Asked 4 ´years ago | Remote Sensor Probe - 3M

Question 39

Will it work with neo ultra View answer

Asked 4 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 40

Can you use the internal UH8-RF antenna for 1 floor and this extended aerial to be positioned on the 2nd floor? View answer

Asked 4 ´years ago | Heatmiser EA1 - Extended Aerial

Question 41

Can this control hot water cylinder tanks thermostat View answer

Asked 2 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

Question 42

Could the same function of setting zones to standby be achieved with other Homekit contact sensors instead? View answer

Asked 4 ´years ago | Wireless Window / Door Contact Sensor

Question 43

do you do a spacer bracket that is deeper than this to retro fit to a shallower back box View answer

Asked 4 ´years ago | Wall Plate for neoStat

Question 44

Hi. I have a neo hub Gen2 and 18 neostats on my UFH system. Can I (how) programme the neostats from the APP ? View answer

Asked 4 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 45

Will this boost the signal from the hub required for the Wireless Air Sensor? View answer

Asked 4 ´years ago | Heatmiser neoPlug - Smart Plug

Question 46

Can I use other brands of smart plug with the Neohub eg Tapo? View answer

Asked 5 ´months ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 47

Hi - I have 3 Heatmiser NeoStatV2 and 2 Heatmiser Slimline. Can they be programmed from a NeoHub? If so, which one? View answer

Asked 3 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 48

Hi would this be used for hot water underfloor heating or just electric ?Thanks View answer

Asked 3 ´years ago | Remote Sensor Probe - 3M

Question 49

Can I use multiple neoHub on the same network ? View answer

Asked 5 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 50

Rf switch slimline Rf repeater View answer

Asked 3 ´years ago | Heatmiser neoPlug - Smart Plug

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