Accessories Q&A

Question 1

Issue with paring , E2 error on V2 stat View answer

Asked 1 ´year ago | Heatmiser Wireless Air Sensor

Question 2

Hi is the neoHub Gen 2 the same as the neoHub ? View answer

Asked 4 ´years ago | IMI Heatmiser neoHub G3

Question 3

My wireless air sensors show offline due to the distance to the hub. Should I buy neoplugs or boosts? View answer

Asked 3 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 4

Can I use other brands of smart plug with the Neohub eg Tapo? View answer

Asked 11 ´months ago | IMI Heatmiser neoHub G3

Question 5

This looks identical to neostat v1 backplate - will it work with a V1 neostat ? View answer

Asked 11 ´months ago | Accessories > neoStat V2 replacement PSU back plate

Question 6

Can I operate the NeoHub from multiple devices (i.e. more than one smartphone)? View answer

Asked 4 ´years ago | IMI Heatmiser neoHub G3

Question 7

Does the plug have to be “on” for it to be extending the signal? View answer

Asked 1 ´year ago | Heatmiser neoPlug - Smart Plug

Question 8

We installed a gen 1 hub around 10 years ago that has just failed . Will a gen2 still be compatible View answers

Asked 1 ´year ago | IMI Heatmiser neoHub G3

Question 9

I have a NeoHub, generally working very well. How can I tell if it is Gen 1 or Gen 2? View answer

Asked 5 ´years ago | IMI Heatmiser neoHub G3

Question 10

Does it matter which way around you wire it? My existing probes have red and white wires, this is black and white. View answer

Asked 5 ´years ago | Remote Sensor Probe - 3M

Question 11

I have an existing mesh network in my home. Would I need a neohub gen 2 still or would I use my own mesh network? View answer

Asked 3 ´years ago | IMI Heatmiser neoHub G3

Question 12

UH8 RF controller connection to hub and wi-fi View answer

Asked 1 ´year ago | IMI Heatmiser neoHub G3

Question 13

Would this still be useful if it's placed right next to an existing neoStat? Is the neoStat already a repeater? View answer

Asked 1 ´year ago | Heatmiser neoPlug - Smart Plug

Question 14

I’m struggling with signal between hub and wiring centre on manifold can I hard wire the hub to wiring centre via h View answer

Asked 4 ´years ago | IMI Heatmiser neoHub G3

Question 15

is the neohub gen 2 compatible with my Heatmiser UH8-RF View answer

Asked 1 ´year ago | IMI Heatmiser neoHub G3

Question 16

Is it a prerequisite that the neoplug is paired with a neohub, for the neoplug to act as a signal repeater? View answers

Asked 1 ´year ago | Heatmiser neoPlug - Smart Plug

Question 17

Thimble cable View answer

Asked 2 ´years ago | Heatmiser Thimble Sensor

Question 18

can it connect it wirelessly to router? View answer

Asked 2 ´years ago | IMI Heatmiser neoHub G3

Question 19

Can I use multiple neoHub on the same network ? View answer

Asked 6 ´years ago | IMI Heatmiser neoHub G3

Question 20

Can 1 Slimline-RF control/be paired with 2 separate RF switches? View answer

Asked 5 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 21

How to install the Heatmiser Thimble sensor View answer

Asked 6 ´years ago | Heatmiser Thimble Sensor

Question 22

Could I fit this back plate when the Neostat V2 is already in-situ please? View answer

Asked 4 ´years ago | Wall Plate for neoStat

Question 23

Will this probe work with any underfloor thermostat View answer

Asked 6 ´years ago | Remote Sensor Probe - 3M

Question 24

In a large concrete building where the wifi signal will not be throughout the building what solution is there? View answer

Asked 5 ´years ago | IMI Heatmiser neoHub G3

Question 25

Is the Neo plug more powerful at boosting the signal than the heatmiser boost? View answer

Asked 5 ´years ago | Heatmiser neoPlug - Smart Plug

Question 26

Can the cable of the Heatmiser Thimble Sensor be extended? View answer

Asked 6 ´years ago | Heatmiser Thimble Sensor

Question 27

I have a Neo stat V1, if paired with a Gen 2 Neohub will the number of on/off options increase from 4 to 6? View answer

Asked 3 ´years ago | IMI Heatmiser neoHub G3

Question 28

Is it ok to shorten the 3m cable View answer

Asked 3 ´years ago | Remote Sensor Probe - 3M

Question 29

Can you control the thermostats outside/away from your home? View answer

Asked 4 ´years ago | IMI Heatmiser neoHub G3

Question 30

can i control more than one neohub from my phone (ie two properties)? View answer

Asked 1 ´year ago | IMI Heatmiser neoHub G3

Question 31

Can this be used with neoStat 12v v2? View answer

Asked 3 ´years ago | Remote Sensor Probe - 3M

Question 32

What is the range of the signal from the NeoPlug? View answer

Asked 1 ´year ago | Heatmiser neoPlug - Smart Plug

Question 33

will the EA1 work with the RF Switch v2 View answer

Asked 1 ´year ago | Two Heating Zones & Hot Water Wireless Receiver - Heatmiser RF Switch v2

Question 34

Is there a way to control multiple zones each with a Heatmiser Thimble Sensor from one hub/main thermostat? View answer

Asked 4 ´years ago | Heatmiser Thimble Sensor

Question 35

Wiring the switch View answer

Asked 4 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 36

Can I use neo hub to control 4 electric ufh systems .and will it work with Honeywell evohome controlling the wet View answer

Asked 4 ´years ago | IMI Heatmiser neoHub G3

Question 37

Can I have 3 UH8-RF wiring centres with a neoHub control 1 RF switch for the boiler and hot water / heating valves View answer

Asked 4 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 38

Hi, which Neo App do I use with the Heatmiser neoHub Gen 2? 3 come up on the App page. View answer

Asked 3 ´years ago | IMI Heatmiser neoHub G3

Question 39

Does this work with Heatmiser Neo Hub Gen 2? (I have wired system, not air). I want to control an electric radiator View answer

Asked 3 ´years ago | Heatmiser neoPlug - Smart Plug

Question 40

Will the neohub resync the thermostat clocks after a power cut? View answer

Asked 3 ´years ago | IMI Heatmiser neoHub G3

Question 41

Can this thimble be used with Neostat HC? View answer

Asked 3 ´years ago | Heatmiser Thimble Sensor

Question 42

do you do a spacer bracket that is deeper than this to retro fit to a shallower back box View answer

Asked 4 ´years ago | Wall Plate for neoStat

Question 43

Hi - I have 3 Heatmiser NeoStatV2 and 2 Heatmiser Slimline. Can they be programmed from a NeoHub? If so, which one? View answer

Asked 3 ´years ago | IMI Heatmiser neoHub G3

Question 44

With a neoAirv2 and a neohub, does the thermostat connect directly to this receiver? Or does it go via the hub? View answer

Asked 5 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 45

How many thermostats can the plug boost the signal for? View answer

Asked 4 ´years ago | Heatmiser neoPlug - Smart Plug

Question 46

Can this control hot water cylinder tanks thermostat View answer

Asked 3 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

Question 47

Dose the neohub need a permanent power supply View answer

Asked 4 ´years ago | IMI Heatmiser neoHub G3

Question 48

Does this create it's own mesh, or use Zigbee? Our thermostat is in an outdoor room, 15-20m away from the router View answer

Asked 3 ´years ago | IMI Heatmiser neoHub G3

Question 49

is it a range booster? Or can it be connected via network cable to connect a Neo stat in an outbuilding? View answer

Asked 5 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 50

What sensor table is the remote room sensor, ie is it a 10k3A1 or a 10k4A1 resistance table View answer

Asked 5 ´years ago | Heatmiser Thimble Sensor

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