Accessories Q&A

Question 1

Is this sensor suitable for use in a bathroom? If not, which product is best to use for 'wet' UFH for a bathroom? View answer

Asked 4 ´years ago | Heatmiser Thimble Sensor

Question 2

Can I use other brands of smart plug with the Neohub eg Tapo? View answer

Asked 3 ´months ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 3

How to install the Heatmiser Thimble sensor View answer

Asked 5 ´years ago | Heatmiser Thimble Sensor

Question 4

Does this create it's own mesh, or use Zigbee? Our thermostat is in an outdoor room, 15-20m away from the router View answer

Asked 3 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 5

Where can I download the Neo app for windows 10? View answer

Asked 4 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 6

Would this still be useful if it's placed right next to an existing neoStat? Is the neoStat already a repeater? View answer

Asked 9 ´months ago | Heatmiser neoPlug - Smart Plug

Question 7

can it connect it wirelessly to router? View answer

Asked 1 ´year ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 8

Can I operate the NeoHub from multiple devices (i.e. more than one smartphone)? View answer

Asked 4 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 9

We installed a gen 1 hub around 10 years ago that has just failed . Will a gen2 still be compatible View answers

Asked 1 ´year ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 10

UH8 RF controller connection to hub and wi-fi View answer

Asked 8 ´months ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 11

What range can I expect between the hub and the booster and booster and stat? Can I do Hub>stat>boost>boost>stat? View answer

Asked 11 ´months ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 12

Which protocol does this use? Zigbee, Z-wave or something else? View answer

Asked 4 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 13

DOES THE UNIT NEED TO BE FITTED OVER A BACK BOX OR CAN THE PLATE BE MOUNTED SURFACE View answer

Asked 3 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

Question 14

Can the Heatmiser Floor Sensor cable be extended? View answer

Asked 5 ´years ago | Remote Sensor Probe - 3M

Question 15

Issue with paring , E2 error on V2 stat View answer

Asked 6 ´months ago | Heatmiser Wireless Air Sensor

Question 16

how rename neoplug View answer

Asked 6 ´months ago | Heatmiser neoPlug - Smart Plug

Question 17

Can you control the thermostats outside/away from your home? View answer

Asked 4 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 18

Can the TA230 be used as a control head on a thermostatic radiator valve. View answer

Asked 2 ´years ago | Underfloor Heating Actuator - Heatmiser TA230

Question 19

Can I control this plug with a Neo Air V2 to operate an electric heater and control room temp? View answer

Asked 3 ´years ago | Heatmiser neoPlug - Smart Plug

Question 20

Does it matter which way around you wire it? My existing probes have red and white wires, this is black and white. View answer

Asked 4 ´years ago | Remote Sensor Probe - 3M

Question 21

Would this be suitable to house the heatmiser UFH thimble sensor ? And is it available in black ? View answer

Asked 4 ´years ago | Empty Room Sensor Enclosure

Question 22

I have a smart stat which was installed 3to4 years ago can I connect it to the new hub View answer

Asked 4 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 23

Is the Neo plug more powerful at boosting the signal than the heatmiser boost? View answer

Asked 4 ´years ago | Heatmiser neoPlug - Smart Plug

Question 24

does neo hub need internet connection View answer

Asked 2 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 25

Does the NeoHub have its own built in thermostat? View answer

Asked 6 ´months ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 26

can i use 3 RF switches and stats on a uh8 with the rest hard wired? View answer

Asked 4 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 27

I have just bought a Berkeley Homes house which has Gen 1 thermostats - can I fit the Gen 2 Hub? i.e. backward comp View answer

Asked 4 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 28

Hi guys - We have a number of Neo Air V2 feeding into a UHF-8 - is the hub able to control these centrally? View answer

Asked 7 ´months ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 29

Hi is the neoHub Gen 2 the same as the neoHub ? View answer

Asked 4 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 30

Wiring the switch View answer

Asked 4 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 31

I have a NeoHub, generally working very well. How can I tell if it is Gen 1 or Gen 2? View answer

Asked 5 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 32

Can I pair two neoairv2 thermostats to control one Two Channel Wireless Receiver - Heatmiser RF Switch? View answer

Asked 4 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 33

Is it a prerequisite that the neoplug is paired with a neohub, for the neoplug to act as a signal repeater? View answers

Asked 1 ´year ago | Heatmiser neoPlug - Smart Plug

Question 34

My wireless air sensors show offline due to the distance to the hub. Should I buy neoplugs or boosts? View answer

Asked 3 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 35

What is the power consumption of the neoHub ? View answer

Asked 5 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 36

Does the plug have to be “on” for it to be extending the signal? View answer

Asked 1 ´year ago | Heatmiser neoPlug - Smart Plug

Question 37

How does the neoHub communicate with the neoStat? View answer

Asked 5 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 38

What is the resistance value of this floor probe View answer

Asked 5 ´years ago | Remote Sensor Probe - 3M

Question 39

Does the Boost provide a more powerful repeat signal than the plug? View answer

Asked 1 ´year ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 40

Hi - I have 3 Heatmiser NeoStatV2 and 2 Heatmiser Slimline. Can they be programmed from a NeoHub? If so, which one? View answer

Asked 3 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 41

How many UH8 -RF Modules can you pair to this. I have 5 Modules that needs to enable a boiler and Pump? View answer

Asked 1 ´year ago | Two Heating Zones & Hot Water Wireless Receiver - Heatmiser RF Switch v2

Question 42

Does Heatmiser neoPlug - Smart Plug contain a thermostat so that it can switch an electrical heater on and off? View answer

Asked 4 ´years ago | Heatmiser neoPlug - Smart Plug

Question 43

This looks identical to neostat v1 backplate - will it work with a V1 neostat ? View answer

Asked 3 ´months ago | Accessories > neoStat V2 replacement PSU back plate

Question 44

Can I link a neoplug to the internal temp to turn an additional electric radiator on and off? View answer

Asked 3 ´years ago | Heatmiser neoPlug - Smart Plug

Question 45

Is there any kind of cover I can use so its not just a black wire sticking out of my white wall? View answer

Asked 3 ´years ago | Remote Sensor Probe - 3M

Question 46

Dry Lining Box Dimensions View answer

Asked 4 ´years ago | Dry Lining Easy Fix Box

Question 47

Will this boost the signals between two separate UH8-RFs and their thermostats, around 10 in total over two floors? View answer

Asked 3 ´years ago | Heatmiser neoPlug - Smart Plug

Question 48

Will it work with neo ultra View answer

Asked 4 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 49

Can you use the internal UH8-RF antenna for 1 floor and this extended aerial to be positioned on the 2nd floor? View answer

Asked 4 ´years ago | Heatmiser EA1 - Extended Aerial

Question 50

Can the EA1 coax cable be extended to a total length of about 15m? View answer

Asked 3 ´years ago | Heatmiser EA1 - Extended Aerial

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