Accessories Q&A

Question 1

I have a Neo stat V1, if paired with a Gen 2 Neohub will the number of on/off options increase from 4 to 6? View answer

Asked 2 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 2

Is it ok to shorten the 3m cable View answer

Asked 2 ´years ago | Remote Sensor Probe - 3M

Question 3

Will the neohub resync the thermostat clocks after a power cut? View answer

Asked 2 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 4

Hi there. Once the plug is paired. Do you have to go to each room and attach accessory and add the plug View answer

Asked 2 ´years ago | Heatmiser neoPlug - Smart Plug

Question 5

Does this plug capture the energy usage of the device and show it on a time line like my other Heatmiser devices? View answer

Asked 2 ´years ago | Heatmiser neoPlug - Smart Plug

Question 6

Would neoHub also help mesh connection from neoAirV2-M to UH8-RF or would I need a neoPlug for that? View answer

Asked 2 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 7

I have an existing mesh network in my home. Would I need a neohub gen 2 still or would I use my own mesh network? View answer

Asked 2 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 8

is neoplug compatible with. neohub gen 1 View answer

Asked 2 ´years ago | Heatmiser neoPlug - Smart Plug

Question 9

I have a UH1 wiring centre with touchpad and PRT-NTS stats, it it possible to add this hub to my existing system? View answer

Asked 2 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 10

Does this also act as a repeater for extending the Heatmiser wireless? View answer

Asked 2 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 11

Can this control hot water cylinder tanks thermostat View answer

Asked 2 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

Question 12

Can the TA230 be used as a control head on a thermostatic radiator valve. View answer

Asked 2 ´years ago | Underfloor Heating Actuator - Heatmiser TA230

Question 13

Would this be OK to use in a pond? View answer

Asked 2 ´years ago | Remote Sensor Probe - 3M

Question 14

Is this ok to go in a bathroom with the thimble sensor and the thermostat outside the room ? View answer

Asked 2 ´years ago | Empty Room Sensor Enclosure

Question 15

My wireless air sensors show offline due to the distance to the hub. Should I buy neoplugs or boosts? View answer

Asked 3 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 16

Does the neo plug have a timer View answer

Asked 3 ´years ago | Heatmiser neoPlug - Smart Plug

Question 17

Can we use a metre of twin/earth to join the probe to the stat as there is an existing cable buried in the wall View answer

Asked 3 ´years ago | Remote Sensor Probe - 3M

Question 18

Hi, which Neo App do I use with the Heatmiser neoHub Gen 2? 3 come up on the App page. View answer

Asked 3 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 19

Does this create it's own mesh, or use Zigbee? Our thermostat is in an outdoor room, 15-20m away from the router View answer

Asked 3 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 20

Hello, if installed on timber joinery panel do you need a back box etc? View answer

Asked 3 ´years ago | Heatmiser Thimble Sensor

Question 21

Can this thimble be used with Neostat HC? View answer

Asked 3 ´years ago | Heatmiser Thimble Sensor

Question 22

Hi ya. Is the rf booster longer range than the neo plug View answer

Asked 3 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 23

Can this unit switch 3 amps per zone View answer

Asked 3 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

Question 24

Can this be used with neoStat 12v v2? View answer

Asked 3 ´years ago | Remote Sensor Probe - 3M

Question 25

Does this work with Heatmiser Neo Hub Gen 2? (I have wired system, not air). I want to control an electric radiator View answer

Asked 3 ´years ago | Heatmiser neoPlug - Smart Plug

Question 26

can i use this to run my under floor heating and water and radiators just to tell them when to come on and off View answer

Asked 3 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

Question 27

Hi - I have 3 Heatmiser NeoStatV2 and 2 Heatmiser Slimline. Can they be programmed from a NeoHub? If so, which one? View answer

Asked 3 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 28

Can Neostats replace thermostat for gas heating system View answer

Asked 3 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 29

Is the TM4-V2 a direct replacement for the PRT2-N TS? View answer

Asked 3 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

Question 30

Rf switch slimline Rf repeater View answer

Asked 3 ´years ago | Heatmiser neoPlug - Smart Plug

Question 31

DOES THE UNIT NEED TO BE FITTED OVER A BACK BOX OR CAN THE PLATE BE MOUNTED SURFACE View answer

Asked 3 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

Question 32

Is there a photocell option in the settings? I want to bring on some lifting when it gets dark then go off at a tim View answer

Asked 3 ´years ago | Heatmiser neoPlug - Smart Plug

Question 33

Can I control table lamp with this plug View answers

Asked 3 ´years ago | Heatmiser neoPlug - Smart Plug

Question 34

Can two neoHubs be on the same system? View answer

Asked 3 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 35

Can I link a neoplug to the internal temp to turn an additional electric radiator on and off? View answer

Asked 3 ´years ago | Heatmiser neoPlug - Smart Plug

Question 36

Neo thermostat is programmable up to 4 times for on/off option.Does the number increase with neo hub? View answer

Asked 3 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 37

Does this transmit a stronger signal than attached one? Ours it not in metal cupboard but we want to boost signal View answer

Asked 3 ´years ago | Heatmiser EA1 - Extended Aerial

Question 38

Can this be used to control hot water via gas boiler and central heating - replace a traditional combi boiler timer View answer

Asked 3 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

Question 39

Is there any kind of cover I can use so its not just a black wire sticking out of my white wall? View answer

Asked 3 ´years ago | Remote Sensor Probe - 3M

Question 40

Will this boost the signals between two separate UH8-RFs and their thermostats, around 10 in total over two floors? View answer

Asked 3 ´years ago | Heatmiser neoPlug - Smart Plug

Question 41

How many thermostats can the plug boost the signal for? View answer

Asked 3 ´years ago | Heatmiser neoPlug - Smart Plug

Question 42

Using aeoStats with a neoHub to control neoPlugs for electric convection wall heaters. View answer

Asked 3 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 43

Can the EA1 coax cable be extended to a total length of about 15m? View answer

Asked 3 ´years ago | Heatmiser EA1 - Extended Aerial

Question 44

Im looking for a hard wired booster what do i need View answer

Asked 3 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 45

Could I use the Neo plug to have timed control or remote control of an immersion heater? View answer

Asked 3 ´years ago | Heatmiser neoPlug - Smart Plug

Question 46

How can I use this to boost the signal from an existing neoAirv2? I don't see how the neoAir connects to the plug. View answer

Asked 3 ´years ago | Heatmiser neoPlug - Smart Plug

Question 47

Can this be linked to a heatmiser neo thermostat? I want to switch an electric heater on/off in different room? View answer

Asked 3 ´years ago | Heatmiser neoPlug - Smart Plug

Question 48

Can I control two RF receivers from the same wifi netwrok and one NeoHub? I have two boilers. View answer

Asked 3 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 49

what is the app called for this hub? View answer

Asked 3 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 50

In layman's terms, what does the Neo Plug do and why do I need one if I already have the hub? View answer

Asked 3 ´years ago | Heatmiser neoPlug - Smart Plug

Accessories Q&A

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