Neo Series Q&A

Question 1

Where can I download the neoHub manual from? View answers

Answer posted 1 year ago | Wireless Smart Thermostat Kit - Heatmiser neoAir Kit v2

Question 2

how do i delete an 'other location' in the neo app? View answer

Asked 3 ´months ago | Neo Series

Question 3

What is the purpose of the two Heatmiser apps? I have a Smartstat and a neo. View answer

Asked 3 ´months ago | Heatmiser Accessories, Neo Series

Question 4

Can I use other brands of smart plug with the Neohub eg Tapo? View answer

Asked 3 ´months ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 5

which brand of thermostats will work with the UH8-RF V2 View answer

Asked 3 ´months ago | Neo Series

Question 6

Is there any way to use a wireless thermostat with a UH8-N 12v Wiring Centre? View answer

Asked 5 ´months ago | Heatmiser UH8-N - 8 Zone 12v Wiring Centre

Question 7

After a power cut the programmes are retained but the dates are altered on all of my neostat v2s, Why? View answer

Asked 5 ´months ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 8

poe View answer

Asked 6 ´months ago | Neo Series

Question 9

Switch from Room Temp to Floor Temp View answer

Asked 7 ´months ago | Neo Series

Question 10

Can UH8 230v control 2 separate pumps? View answer

Asked 9 ´months ago | Heatmiser UH8 - 8 Zone 230v Underfloor Heating Wiring Centre

Question 11

Can i replace a V4 slimline model with a wifi model ? View answer

Asked 1 ´year ago | Neo Series

Question 12

Neohub(s) View answer

Asked 1 ´year ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 13

Can I use a Neostat V2 to control hot water via the Neohub with a 2 port valve (s plan)? View answer

Asked 1 ´year ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 14

Heatmiser gen 1 or 2? View answer

Asked 1 ´year ago | Neo Series

Question 15

Wired Hot Water and Heating Thermostat with UH8-RF View answer

Asked 1 ´year ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 16

I have a Neo stat V1, if paired with a Gen 2 Neohub will the number of on/off options increase from 4 to 6? View answer

Asked 2 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 17

what additional range does the Boost or Neoplug achieve, and can can you have more than one to further increase th View answer

Asked 2 ´years ago | Neo Series

Question 18

When the NeoStat HW v2 is in Standby does that mean it is off, so will not heat the water until it is changed View answer

Asked 3 ´years ago | Heatmiser neoStat-hw v2 - Hot Water Programmer

Question 19

Can the Mini HW hub be used with an emersion / electric HW cylinder and electric radiator please? View answer

Asked 3 ´years ago | Neo Series

Question 20

Can you use a heatmiser neostatV2 with nuheat UH8RF-C wireless centre View answer

Asked 3 ´years ago | Neo Series

Question 21

Will this hub work with rebranded thermostats from Myson? They look exactly the same. View answer

Asked 3 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 22

does the wireless thermostat use the internet connection View answer

Asked 3 ´years ago | Neo Series

Question 23

I have two Thermostats and an RF-SWITCH Wireless Receiver. What do I need to enable control from my Phone App? View answers

Answer posted 3 years ago | All Products > Room Thermostats > Programmable Thermostats

Question 24

What is the maximum wattage an electric towel rail (240 volts) could be when using a neostat V2 Thermostat View answer

Asked 3 ´years ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 25

Can neostate e v2 work only with air sensor? View answer

Asked 3 ´years ago | Heatmiser neoStat-e v2 - Glacier White - Electric Floor Heating Thermostat

Question 26

Can i control 4 zones on 1 stat View answer

Asked 3 ´years ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 27

Dimensions of Neotstat V2 View answer

Asked 3 ´years ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 28

Can I control Neo from my MAC? View answers

Answer posted 3 years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 29

Min floor temp View answer

Asked 4 ´years ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 30

Will NeoAir override Neostat Controller on the same floor View answer

Asked 4 ´years ago | All Products > Room Thermostats > Neo - Smart Thermostats

Question 31

Can I use a NeoStat-e v2 as a direct replacement for a ProWarm ProDigital? View answer

Asked 4 ´years ago | Heatmiser neoStat-e v2 - Glacier White - Electric Floor Heating Thermostat

Question 32

I have a mix of NeoStat Gen 1 and NeoStat Gen 2 installed, will the neoHub gen 2 control both types of thermostat? View answer

Asked 4 ´years ago | Neo Series

Question 33

Can you control the thermostats outside/away from your home? View answer

Asked 4 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 34

Can the neoAir v2 be used like a Wireless Temp Sensor and paired to an existing zone? View answer

Asked 4 ´years ago | Heatmiser neoAir v2 Wireless Smart Thermostat - CLEARANCE

Question 35

If I want to control 3 radiator zones, 1 underfloor heating zone and hotwater do I need three of these? View answer

Asked 4 ´years ago | Wireless Combi Boiler OpenTherm WiFi Smart Control Bundle

Question 36

The neoStat V2 is it compatible with the neoHub Gen 1? View answer

Asked 4 ´years ago | Neo Series

Question 37

Can this be used just with air sensors in each room, or do the sensors need to link with individual neoStats? View answer

Asked 4 ´years ago | Heatmiser neoUltra - Glacier White

Question 38

Can I wire 3 actuators to 1 zone with the UH8-RF? View answer

Asked 4 ´years ago | Heatmiser UH8 - 8 Zone 230v Underfloor Heating Wiring Centre

Question 39

Does the neoStat v2 have an internal temperature sensor or do I need a wireless air sensor as well? View answer

Asked 4 ´years ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 40

can I control more that 1 zone on the UH8-RF with 1 neo air v2 thermostat View answer

Asked 4 ´years ago | Wireless Water Underfloor Heating Thermostats

Question 41

NeoPlug Smart Plug timer dusk dawn View answer

Asked 4 ´years ago | Central Control

Question 42

Which floor sensors does the neoStat-e support? View answer

Answer posted 5 years ago | Heatmiser neoStat-e v2 - Glacier White - Electric Floor Heating Thermostat

Question 43

Can I install the neoStat-e first and then the neoHub later? View answer

Answer posted 5 years ago | Heatmiser neoStat-e v2 - Glacier White - Electric Floor Heating Thermostat

Question 44

Will the neoStat-e v2 pair to my existing neoHub? View answer

Answer posted 5 years ago | Heatmiser neoStat-e v2 - Glacier White - Electric Floor Heating Thermostat

Question 45

Can I replace my existing electric floor heating thermostat with the neoStat-e? View answer

Answer posted 5 years ago | Heatmiser neoStat-e v2 - Glacier White - Electric Floor Heating Thermostat

Question 46

Does the neoAir v2 have a proximity sensor? View answer

Answer posted 5 years ago | Heatmiser neoAir v2 Wireless Smart Thermostat - CLEARANCE

Question 47

Do the keys light up on the neoAir v2? View answer

Answer posted 5 years ago | Heatmiser neoAir v2 Wireless Smart Thermostat - CLEARANCE

Question 48

Where can I download the manual for the Heatmiser neoStat v2? View answer

Answer posted 5 years ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 49

Will I need a repeater when I use the neoAir Kit? View answer

Answer posted 5 years ago | Wireless Smart Thermostat Kit - Heatmiser neoAir Kit v2

Question 50

Can the neoAir Kit work with the UH8-RF? View answer

Answer posted 5 years ago | Wireless Smart Thermostat Kit - Heatmiser neoAir Kit v2

Neo Series Q&A

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