Neo Series Q&A

Question 1

Where can I download the neoHub manual from? View answers

Asked 6 ´years ago | Wireless Smart Thermostat Kit - Heatmiser neoAir Kit v2

Question 2

Switch from Room Temp to Floor Temp View answer

Asked 1 ´year ago | Neo Series

Question 3

Heatmiser gen 1 or 2? View answer

Asked 2 ´years ago | Neo Series

Question 4

After a power cut the programmes are retained but the dates are altered on all of my neostat v2s, Why? View answer

Asked 1 ´year ago | IMI Heatmiser neoStat v3 Smart Thermostat

Question 5

Neohub(s) View answer

Asked 1 ´year ago | IMI Heatmiser neoHub G3

Question 6

What is the difference between the different neoStat models View answer

Asked 6 ´years ago | IMI Heatmiser neoStat v3 Smart Thermostat

Question 7

Can i control 4 zones on 1 stat View answer

Asked 4 ´years ago | IMI Heatmiser neoStat v3 Smart Thermostat

Question 8

Can neostate e v2 work only with air sensor? View answer

Asked 4 ´years ago | Heatmiser neoStat-e v2 - Electric Floor Heating Thermostat

Question 9

Min floor temp View answer

Asked 4 ´years ago | IMI Heatmiser neoStat v3 Smart Thermostat

Question 10

Can the neoStat work with remote sensors? View answer

Asked 6 ´years ago | IMI Heatmiser neoStat v3 Smart Thermostat

Question 11

Can the neoAir v2 be used like a Wireless Temp Sensor and paired to an existing zone? View answer

Asked 5 ´years ago | Heatmiser neoAir v2 Wireless Smart Thermostat - CLEARANCE

Question 12

Is there any way to use a wireless thermostat with a UH8-N 12v Wiring Centre? View answer

Asked 1 ´year ago | Heatmiser UH8-N - 8 Zone 12v Wiring Centre

Question 13

Wired Hot Water and Heating Thermostat with UH8-RF View answer

Asked 2 ´years ago | IMI Heatmiser neoStat v3 Smart Thermostat

Question 14

Can I use a Neostat V2 to control hot water via the Neohub with a 2 port valve (s plan)? View answer

Asked 2 ´years ago | IMI Heatmiser neoStat v3 Smart Thermostat

Question 15

Can I use other brands of smart plug with the Neohub eg Tapo? View answer

Asked 1 ´year ago | IMI Heatmiser neoHub G3

Question 16

Will this hub work with rebranded thermostats from Myson? They look exactly the same. View answer

Asked 4 ´years ago | IMI Heatmiser neoHub G3

Question 17

The neoStat V2 is it compatible with the neoHub Gen 1? View answer

Asked 5 ´years ago | Neo Series

Question 18

Can I wire 3 actuators to 1 zone with the UH8-RF? View answer

Asked 5 ´years ago | Heatmiser UH8 - 8 Zone 230v Underfloor Heating Wiring Centre

Question 19

Can the neoAir Kit work with the UH8-RF? View answer

Asked 6 ´years ago | Wireless Smart Thermostat Kit - Heatmiser neoAir Kit v2

Question 20

Can I upgrade my existing thermostat to neoStat? View answer

Asked 6 ´years ago | IMI Heatmiser neoStat v3 Smart Thermostat

Question 21

Do I need the neoHub to use the neoAir? View answer

Asked 6 ´years ago | Heatmiser neoAir v2 Wireless Smart Thermostat - CLEARANCE

Question 22

Can I control Neo from my MAC? View answers

Asked 6 ´years ago | IMI Heatmiser neoHub G3

Question 23

Does the backlight stay on permanently on the neoStat View answer

Asked 6 ´years ago | IMI Heatmiser neoStat v3 Smart Thermostat

Question 24

When the NeoStat HW v2 is in Standby does that mean it is off, so will not heat the water until it is changed View answer

Asked 3 ´years ago | Heatmiser neoStat-hw v2 - Hot Water Programmer

Question 25

I have a Neo stat V1, if paired with a Gen 2 Neohub will the number of on/off options increase from 4 to 6? View answer

Asked 3 ´years ago | IMI Heatmiser neoHub G3

Question 26

What is the maximum wattage an electric towel rail (240 volts) could be when using a neostat V2 Thermostat View answer

Asked 4 ´years ago | IMI Heatmiser neoStat v3 Smart Thermostat

Question 27

How many different heating levels does the neoStat have? View answer

Asked 6 ´years ago | IMI Heatmiser neoStat v3 Smart Thermostat

Question 28

Does the neoStat automatically update its clock for BST/GMT? View answer

Asked 6 ´years ago | IMI Heatmiser neoStat v3 Smart Thermostat

Question 29

If I want to control 3 radiator zones, 1 underfloor heating zone and hotwater do I need three of these? View answer

Asked 5 ´years ago | Wireless Combi Boiler OpenTherm WiFi Smart Control Bundle

Question 30

Can this be used just with air sensors in each room, or do the sensors need to link with individual neoStats? View answer

Asked 5 ´years ago | Heatmiser neoUltra - Glacier White

Question 31

Can I use multiple neoHub on the same network ? View answer

Asked 6 ´years ago | IMI Heatmiser neoHub G3

Question 32

Does the neoStat v2 have an internal temperature sensor or do I need a wireless air sensor as well? View answer

Asked 5 ´years ago | IMI Heatmiser neoStat v3 Smart Thermostat

Question 33

How does the neoHub communicate with the neoStat? View answer

Asked 6 ´years ago | IMI Heatmiser neoHub G3

Question 34

Can the neoAir work with the wireless air sensor? View answer

Asked 6 ´years ago | Heatmiser neoAir v2 Wireless Smart Thermostat - CLEARANCE

Question 35

Does the neoAir v2 have a proximity sensor? View answer

Asked 6 ´years ago | Heatmiser neoAir v2 Wireless Smart Thermostat - CLEARANCE

Question 36

Where can I download the manual for the Heatmiser neoStat v2? View answer

Asked 6 ´years ago | IMI Heatmiser neoStat v3 Smart Thermostat

Question 37

Can UH8 230v control 2 separate pumps? View answer

Asked 1 ´year ago | Heatmiser UH8 - 8 Zone 230v Underfloor Heating Wiring Centre

Question 38

which brand of thermostats will work with the UH8-RF V2 View answer

Asked 1 ´year ago | Neo Series

Question 39

how do i delete an 'other location' in the neo app? View answer

Asked 1 ´year ago | Neo Series

Question 40

poe View answer

Asked 1 ´year ago | Neo Series

Question 41

Can i replace a V4 slimline model with a wifi model ? View answer

Asked 1 ´year ago | Neo Series

Question 42

what additional range does the Boost or Neoplug achieve, and can can you have more than one to further increase th View answer

Asked 3 ´years ago | Neo Series

Question 43

What is the purpose of the two Heatmiser apps? I have a Smartstat and a neo. View answer

Asked 1 ´year ago | Heatmiser Accessories, Neo Series

Question 44

Can the Mini HW hub be used with an emersion / electric HW cylinder and electric radiator please? View answer

Asked 4 ´years ago | Neo Series

Question 45

Can I buy extra neoAir and pair to the neoHub ? View answer

Asked 6 ´years ago | Wireless Smart Thermostat Kit - Heatmiser neoAir Kit v2

Question 46

Will I need a repeater when I use the neoAir Kit? View answer

Asked 6 ´years ago | Wireless Smart Thermostat Kit - Heatmiser neoAir Kit v2

Question 47

Do the keys light up on the neoAir v2? View answer

Asked 6 ´years ago | Heatmiser neoAir v2 Wireless Smart Thermostat - CLEARANCE

Question 48

Does the neoAir Kit need the neoHub to operate? View answer

Asked 6 ´years ago | Wireless Smart Thermostat Kit - Heatmiser neoAir Kit v2

Question 49

Can I replace my existing electric floor heating thermostat with the neoStat-e? View answer

Asked 6 ´years ago | Heatmiser neoStat-e v2 - Electric Floor Heating Thermostat

Question 50

Will the neoStat-e v2 pair to my existing neoHub? View answer

Asked 6 ´years ago | Heatmiser neoStat-e v2 - Electric Floor Heating Thermostat

Neo Series Q&A

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