Neo Series Q&A

Question 1

Where can I download the neoHub manual from? View answers

Asked 6 ´years ago | Wireless Smart Thermostat Kit - Heatmiser neoAir Kit v2

Question 2

Switch from Room Temp to Floor Temp View answer

Asked 1 ´year ago | Neo Series

Question 3

What is the difference between the different neoStat models View answer

Asked 6 ´years ago | IMI Heatmiser neoStat v3 Smart Thermostat

Question 4

Can I use other brands of smart plug with the Neohub eg Tapo? View answer

Asked 11 ´months ago | IMI Heatmiser neoHub G3

Question 5

Heatmiser gen 1 or 2? View answer

Asked 2 ´years ago | Neo Series

Question 6

After a power cut the programmes are retained but the dates are altered on all of my neostat v2s, Why? View answer

Asked 1 ´year ago | IMI Heatmiser neoStat v3 Smart Thermostat

Question 7

Does the neoStat v2 have an internal temperature sensor or do I need a wireless air sensor as well? View answer

Asked 4 ´years ago | IMI Heatmiser neoStat v3 Smart Thermostat

Question 8

Can I use multiple neoHub on the same network ? View answer

Asked 6 ´years ago | IMI Heatmiser neoHub G3

Question 9

how do i delete an 'other location' in the neo app? View answer

Asked 11 ´months ago | Neo Series

Question 10

The neoStat V2 is it compatible with the neoHub Gen 1? View answer

Asked 4 ´years ago | Neo Series

Question 11

Can I upgrade my existing thermostat to neoStat? View answer

Asked 6 ´years ago | IMI Heatmiser neoStat v3 Smart Thermostat

Question 12

Is there any way to use a wireless thermostat with a UH8-N 12v Wiring Centre? View answer

Asked 1 ´year ago | Heatmiser UH8-N - 8 Zone 12v Wiring Centre

Question 13

Wired Hot Water and Heating Thermostat with UH8-RF View answer

Asked 2 ´years ago | IMI Heatmiser neoStat v3 Smart Thermostat

Question 14

I have a Neo stat V1, if paired with a Gen 2 Neohub will the number of on/off options increase from 4 to 6? View answer

Asked 3 ´years ago | IMI Heatmiser neoHub G3

Question 15

Can I use a NeoStat-e v2 as a direct replacement for a ProWarm ProDigital? View answer

Asked 4 ´years ago | Heatmiser neoStat-e v2 - Electric Floor Heating Thermostat

Question 16

Can you control the thermostats outside/away from your home? View answer

Asked 4 ´years ago | IMI Heatmiser neoHub G3

Question 17

Can UH8 230v control 2 separate pumps? View answer

Asked 1 ´year ago | Heatmiser UH8 - 8 Zone 230v Underfloor Heating Wiring Centre

Question 18

What is the purpose of the two Heatmiser apps? I have a Smartstat and a neo. View answer

Asked 11 ´months ago | Heatmiser Accessories, Neo Series

Question 19

What is the maximum wattage an electric towel rail (240 volts) could be when using a neostat V2 Thermostat View answer

Asked 4 ´years ago | IMI Heatmiser neoStat v3 Smart Thermostat

Question 20

If I want to control 3 radiator zones, 1 underfloor heating zone and hotwater do I need three of these? View answer

Asked 4 ´years ago | Wireless Combi Boiler OpenTherm WiFi Smart Control Bundle

Question 21

Can this be used just with air sensors in each room, or do the sensors need to link with individual neoStats? View answer

Asked 4 ´years ago | Heatmiser neoUltra - Glacier White

Question 22

Can I wire 3 actuators to 1 zone with the UH8-RF? View answer

Asked 4 ´years ago | Heatmiser UH8 - 8 Zone 230v Underfloor Heating Wiring Centre

Question 23

Can the neoAir Kit work with the UH8-RF? View answer

Asked 6 ´years ago | Wireless Smart Thermostat Kit - Heatmiser neoAir Kit v2

Question 24

Does the backlight stay on permanently on the neoStat View answer

Asked 6 ´years ago | IMI Heatmiser neoStat v3 Smart Thermostat

Question 25

Can the neoStat work with remote sensors? View answer

Asked 6 ´years ago | IMI Heatmiser neoStat v3 Smart Thermostat

Question 26

Do I need the neoHub to use the neoAir? View answer

Asked 6 ´years ago | Heatmiser neoAir v2 Wireless Smart Thermostat - CLEARANCE

Question 27

poe View answer

Asked 1 ´year ago | Neo Series

Question 28

Does the neoAir v2 have a proximity sensor? View answer

Asked 6 ´years ago | Heatmiser neoAir v2 Wireless Smart Thermostat - CLEARANCE

Question 29

Does the neoStat automatically update its clock for BST/GMT? View answer

Asked 6 ´years ago | IMI Heatmiser neoStat v3 Smart Thermostat

Question 30

Which floor sensors does the neoStat-e support? View answer

Asked 6 ´years ago | Heatmiser neoStat-e v2 - Electric Floor Heating Thermostat

Question 31

which brand of thermostats will work with the UH8-RF V2 View answer

Asked 11 ´months ago | Neo Series

Question 32

Can I use a Neostat V2 to control hot water via the Neohub with a 2 port valve (s plan)? View answer

Asked 1 ´year ago | IMI Heatmiser neoStat v3 Smart Thermostat

Question 33

Can you use a heatmiser neostatV2 with nuheat UH8RF-C wireless centre View answer

Asked 4 ´years ago | Neo Series

Question 34

How does the neoHub communicate with the neoStat? View answer

Asked 6 ´years ago | IMI Heatmiser neoHub G3

Question 35

Can the neoAir v2 be used like a Wireless Temp Sensor and paired to an existing zone? View answer

Asked 4 ´years ago | Heatmiser neoAir v2 Wireless Smart Thermostat - CLEARANCE

Question 36

I have a mix of NeoStat Gen 1 and NeoStat Gen 2 installed, will the neoHub gen 2 control both types of thermostat? View answer

Asked 4 ´years ago | Neo Series

Question 37

Will NeoAir override Neostat Controller on the same floor View answer

Asked 4 ´years ago | All Products > Room Thermostats > Neo - Smart Thermostats

Question 38

Min floor temp View answer

Asked 4 ´years ago | IMI Heatmiser neoStat v3 Smart Thermostat

Question 39

Can i control 4 zones on 1 stat View answer

Asked 4 ´years ago | IMI Heatmiser neoStat v3 Smart Thermostat

Question 40

Can neostate e v2 work only with air sensor? View answer

Asked 4 ´years ago | Heatmiser neoStat-e v2 - Electric Floor Heating Thermostat

Question 41

Do WiFi repeaters help my Neo System? View answer

Asked 6 ´years ago | Heatmiser neoAir v2 Wireless Smart Thermostat - CLEARANCE

Question 42

Will I need a repeater with the neoAir View answer

Asked 6 ´years ago | Heatmiser neoAir v2 Wireless Smart Thermostat - CLEARANCE

Question 43

Where can I download the manual for the Heatmiser neoAir v2 View answer

Asked 6 ´years ago | Heatmiser neoAir v2 Wireless Smart Thermostat - CLEARANCE

Question 44

Where can I download the manual for the Heatmiser neoStat-e v2 View answer

Asked 6 ´years ago | Heatmiser neoStat-e v2 - Electric Floor Heating Thermostat

Question 45

Where can I download the manual for the Heatmiser neoStat v2 View answer

Asked 6 ´years ago | IMI Heatmiser neoStat v3 Smart Thermostat

Question 46

Can the neoAir work with the wireless air sensor? View answer

Asked 6 ´years ago | Heatmiser neoAir v2 Wireless Smart Thermostat - CLEARANCE

Question 47

Can I control Neo from my MAC? View answers

Asked 6 ´years ago | IMI Heatmiser neoHub G3

Question 48

What makes neoStat perfect for my system View answer

Asked 6 ´years ago | IMI Heatmiser neoStat v3 Smart Thermostat

Question 49

Neohub(s) View answer

Asked 1 ´year ago | IMI Heatmiser neoHub G3

Question 50

Does the neoStat work with probes from other suppliers? View answer

Asked 6 ´years ago | IMI Heatmiser neoStat v3 Smart Thermostat

Neo Series Q&A

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