Neo Series Q&A

Question 1

Where can I download the neoHub manual from? View answers

Asked 6 ´years ago | Wireless Smart Thermostat Kit - Heatmiser neoAir Kit v2

Question 2

We are moving house how do we disconnect heating and return to boiler for new owners? View answer

Asked 4 ´days ago | Neo Series

Question 3

Heatmiser gen 1 or 2? View answer

Asked 2 ´years ago | Neo Series

Question 4

After a power cut the programmes are retained but the dates are altered on all of my neostat v2s, Why? View answer

Asked 1 ´year ago | IMI Heatmiser neoStat v3 Smart Thermostat

Question 5

Switch from Room Temp to Floor Temp View answer

Asked 1 ´year ago | Neo Series

Question 6

Can I use multiple neoHub on the same network ? View answer

Asked 6 ´years ago | IMI Heatmiser neoHub G3

Question 7

how do i delete an 'other location' in the neo app? View answer

Asked 1 ´year ago | Neo Series

Question 8

Can I use a NeoStat-e v2 as a direct replacement for a ProWarm ProDigital? View answer

Asked 5 ´years ago | Heatmiser neoStat-e v2 - Electric Floor Heating Thermostat

Question 9

What is the difference between the different neoStat models View answer

Asked 6 ´years ago | IMI Heatmiser neoStat v3 Smart Thermostat

Question 10

Min floor temp View answer

Asked 5 ´years ago | IMI Heatmiser neoStat v3 Smart Thermostat

Question 11

what additional range does the Boost or Neoplug achieve, and can can you have more than one to further increase th View answer

Asked 3 ´years ago | Neo Series

Question 12

I have a Neo stat V1, if paired with a Gen 2 Neohub will the number of on/off options increase from 4 to 6? View answer

Asked 3 ´years ago | IMI Heatmiser neoHub G3

Question 13

Wired Hot Water and Heating Thermostat with UH8-RF View answer

Asked 2 ´years ago | IMI Heatmiser neoStat v3 Smart Thermostat

Question 14

Will NeoAir override Neostat Controller on the same floor View answer

Asked 5 ´years ago | All Products > Room Thermostats > neo Smart Thermostats

Question 15

Can the neoAir v2 be used like a Wireless Temp Sensor and paired to an existing zone? View answer

Asked 5 ´years ago | Heatmiser neoAir v2 Wireless Smart Thermostat - CLEARANCE

Question 16

If I want to control 3 radiator zones, 1 underfloor heating zone and hotwater do I need three of these? View answer

Asked 5 ´years ago | Wireless Combi Boiler OpenTherm WiFi Smart Control Bundle

Question 17

The neoStat V2 is it compatible with the neoHub Gen 1? View answer

Asked 5 ´years ago | Neo Series

Question 18

Can I wire 3 actuators to 1 zone with the UH8-RF? View answer

Asked 5 ´years ago | Heatmiser UH8 - 8 Zone 230v Underfloor Heating Wiring Centre

Question 19

Does the neoStat v2 have an internal temperature sensor or do I need a wireless air sensor as well? View answer

Asked 5 ´years ago | IMI Heatmiser neoStat v3 Smart Thermostat

Question 20

NeoPlug Smart Plug timer dusk dawn View answer

Asked 5 ´years ago | Central Control

Question 21

Which floor sensors does the neoStat-e support? View answer

Asked 6 ´years ago | Heatmiser neoStat-e v2 - Electric Floor Heating Thermostat

Question 22

Can i control 4 zones on 1 stat View answer

Asked 5 ´years ago | IMI Heatmiser neoStat v3 Smart Thermostat

Question 23

Will the neoStat-e v2 pair to my existing neoHub? View answer

Asked 6 ´years ago | Heatmiser neoStat-e v2 - Electric Floor Heating Thermostat

Question 24

Do the keys light up on the neoAir v2? View answer

Asked 6 ´years ago | Heatmiser neoAir v2 Wireless Smart Thermostat - CLEARANCE

Question 25

Will I need a repeater when I use the neoAir Kit? View answer

Asked 6 ´years ago | Wireless Smart Thermostat Kit - Heatmiser neoAir Kit v2

Question 26

Where can I download the manual for the Heatmiser RF Switch 16A? View answer

Asked 6 ´years ago | Electric Heater Wireless Thermostat Bundle - neoAir 16A Bundle V2

Question 27

Can I use the neoAir as a basic thermostat? View answer

Asked 6 ´years ago | Wireless Thermostat Bundle - neoAir Bundle v2

Question 28

Where can I download the manual for the Heatmiser neoAir v2? View answer

Asked 6 ´years ago | Wireless Thermostat Bundle - neoAir Bundle v2

Question 29

Where can I download the manual for the Heatmiser RF Switch ? View answer

Asked 6 ´years ago | Wireless Thermostat Bundle - neoAir Bundle v2

Question 30

I have two Thermostats and an RF-SWITCH Wireless Receiver. What do I need to enable control from my Phone App? View answers

Asked 4 ´years ago | All Products > Room Thermostats > Programmable Thermostats

Question 31

Where can I download the manual for the Heatmiser neoStat v2 View answer

Asked 6 ´years ago | IMI Heatmiser neoStat v3 Smart Thermostat

Question 32

Will this hub work with rebranded thermostats from Myson? They look exactly the same. View answer

Asked 4 ´years ago | IMI Heatmiser neoHub G3

Question 33

Is there any way to use a wireless thermostat with a UH8-N 12v Wiring Centre? View answer

Asked 1 ´year ago | Heatmiser UH8-N - 8 Zone 12v Wiring Centre

Question 34

which brand of thermostats will work with the UH8-RF V2 View answer

Asked 1 ´year ago | Neo Series

Question 35

Can I use other brands of smart plug with the Neohub eg Tapo? View answer

Asked 1 ´year ago | IMI Heatmiser neoHub G3

Question 36

When the NeoStat HW v2 is in Standby does that mean it is off, so will not heat the water until it is changed View answer

Asked 4 ´years ago | Heatmiser neoStat-hw v2 - Hot Water Programmer

Question 37

Can the Mini HW hub be used with an emersion / electric HW cylinder and electric radiator please? View answer

Asked 4 ´years ago | Neo Series

Question 38

Can I use a Neostat V2 to control hot water via the Neohub with a 2 port valve (s plan)? View answer

Asked 2 ´years ago | IMI Heatmiser neoStat v3 Smart Thermostat

Question 39

Neohub(s) View answer

Asked 2 ´years ago | IMI Heatmiser neoHub G3

Question 40

Can i replace a V4 slimline model with a wifi model ? View answer

Asked 2 ´years ago | Neo Series

Question 41

Can UH8 230v control 2 separate pumps? View answer

Asked 1 ´year ago | Heatmiser UH8 - 8 Zone 230v Underfloor Heating Wiring Centre

Question 42

poe View answer

Asked 1 ´year ago | Neo Series

Question 43

What is the purpose of the two Heatmiser apps? I have a Smartstat and a neo. View answer

Asked 1 ´year ago | Heatmiser Accessories, Neo Series

Question 44

Where can I download the manual for the neoAir v2? View answer

Asked 6 ´years ago | Electric Heater Wireless Thermostat Bundle - neoAir 16A Bundle V2

Question 45

Where can I download the manual for the neoAir v2? View answer

Asked 6 ´years ago | Wireless Smart Thermostat Kit - Heatmiser neoAir Kit v2

Question 46

Where can I download the manual for the RF Switch? View answer

Asked 6 ´years ago | Wireless Smart Thermostat Kit - Heatmiser neoAir Kit v2

Question 47

Can I use the neoAir Bundle 16A to control electric floor heating? View answer

Asked 6 ´years ago | Electric Heater Wireless Thermostat Bundle - neoAir 16A Bundle V2

Question 48

Does the neoAir Kit need the neoHub to operate? View answer

Asked 6 ´years ago | Wireless Smart Thermostat Kit - Heatmiser neoAir Kit v2

Question 49

Can I buy extra neoAir and pair to the neoHub ? View answer

Asked 6 ´years ago | Wireless Smart Thermostat Kit - Heatmiser neoAir Kit v2

Question 50

Can the neoAir Kit work with the UH8-RF? View answer

Asked 6 ´years ago | Wireless Smart Thermostat Kit - Heatmiser neoAir Kit v2

Neo Series Q&A

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