All Products Q&A

Question 1

Where can I download the neoHub manual from? View answers

Asked 6 ´years ago | Wireless Smart Thermostat Kit - Heatmiser neoAir Kit v2

Question 2

From Fahrenheit tot Celsius View answer

Asked 1 ´year ago | IMI Heatmiser neoStat v3 Smart Thermostat

Question 3

Towel rail View answer

Asked 1 ´year ago | IMI Heatmiser neoStat v3 Smart Thermostat

Question 4

My wireless air sensors show offline due to the distance to the hub. Should I buy neoplugs or boosts? View answer

Asked 3 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 5

After a power cut the programmes are retained but the dates are altered on all of my neostat v2s, Why? View answer

Asked 1 ´year ago | IMI Heatmiser neoStat v3 Smart Thermostat

Question 6

What is the difference with the V2? View answer

Asked 2 ´years ago | IMI Heatmiser neoStat WiFi

Question 7

what dose E1 mean on the display View answer

Asked 4 ´years ago | IMI Heatmiser neoStat v3 Smart Thermostat

Question 8

Hi is the neoHub Gen 2 the same as the neoHub ? View answer

Asked 4 ´years ago | IMI Heatmiser neoHub G3

Question 9

How do I set my thermostat to run for 24 hours? View answers

Asked 2 ´years ago | Wireless Thermostat & Receiver - Slimline-RF Bundle v3

Question 10

neostat V1 on heat, but zone light not coming on UH8 230v - 2 out of 6 stats doing this - is UH8 faulty? View answer

Asked 12 ´months ago | Heatmiser UH8 - 8 Zone 230v Underfloor Heating Wiring Centre

Question 11

How do I wire the hot water timer into the UH8? View answer

Asked 1 ´year ago | Heatmiser UH8 - 8 Zone 230v Underfloor Heating Wiring Centre

Question 12

Can I operate the NeoHub from multiple devices (i.e. more than one smartphone)? View answer

Asked 5 ´years ago | IMI Heatmiser neoHub G3

Question 13

how do you change from F to C temperature setting View answer

Asked 5 ´years ago | IMI Heatmiser neoStat 12v V3 - Smart Thermostat

Question 14

How do you turn off the system for summer View answer

Asked 5 ´years ago | IMI Heatmiser neoStat v3 Smart Thermostat

Question 15

How can I unlock the neostat V2 without knowing the 4 digit pin View answer

Asked 1 ´year ago | IMI Heatmiser neoStat v3 Smart Thermostat

Question 16

Has this got a constant setting View answer

Asked 1 ´year ago | Heatmiser neoStat-hw v2 - Hot Water Programmer

Question 17

what if the wifi is down View answer

Asked 3 ´years ago | IMI Heatmiser neoStat v3 Smart Thermostat

Question 18

Does the plug have to be “on” for it to be extending the signal? View answer

Asked 1 ´year ago | Heatmiser neoPlug - Smart Plug

Question 19

After a power cut will the thermostat automatically start working or does it need to be switched on View answer

Asked 1 ´year ago | IMI Heatmiser neoStat 12v V3 - Smart Thermostat

Question 20

Issue with paring , E2 error on V2 stat View answer

Asked 1 ´year ago | Heatmiser Wireless Air Sensor

Question 21

In layman's terms, what does the Neo Plug do and why do I need one if I already have the hub? View answer

Asked 4 ´years ago | Heatmiser neoPlug - Smart Plug

Question 22

Does this NEED the hub or can it connect to wifi and use the mobile app? Or even connect to home assistant? View answer

Asked 3 ´years ago | Heatmiser neoStat-e v2 - Electric Floor Heating Thermostat

Question 23

Can the Neostat V2 be installed in a zone 2 area of a bath or shower room View answer

Asked 3 ´years ago | IMI Heatmiser neoStat v3 Smart Thermostat

Question 24

What is the difference between the different neoStat models View answer

Asked 6 ´years ago | IMI Heatmiser neoStat v3 Smart Thermostat

Question 25

what does room temp E2 mean? View answer

Asked 6 ´years ago | Electric Floor Heating Smart Thermostat Kit - Heatmiser neoKit-e

Question 26

Hi need to replace a V2 with a new V3 how do I remove old V3 and register new V3 for heating & hotwater View answer

Asked 1 ´year ago | Heatmiser neoAir v3 Wireless Smart Thermostat

Question 27

Two Wi-Fi thermostats View answer

Asked 2 ´years ago | IMI Heatmiser neoStat WiFi

Question 28

Can I use 2x hubs due to a lack of range? View answer

Asked 6 ´years ago | Electric Floor Heating Smart Thermostat Kit - Heatmiser neoKit-e

Question 29

What is the resistance value of this floor probe View answer

Asked 6 ´years ago | Remote Sensor Probe - 3M

Question 30

Briefcase symbol View answer

Asked 5 ´years ago | Programmable Thermostat - Heatmiser Slimline V2

Question 31

I currently have a Wavin UFH system with the programmer being a 52UH873 which is obsolete. Is the v2 the same ? View answer

Asked 6 ´years ago | Programmable Thermostat - Heatmiser Slimline V2

Question 32

I have 2 manifolds, can these wiring centers be joined, paired together to work with 1 boiler View answer

Asked 3 ´years ago | Heatmiser UH4 - 4 Zone 230v Wiring Centre

Question 33

What is the difference between the 10K, 12K, 15K NTC probes? View answer

Asked 5 ´years ago | Heatmiser neoStat-e v2 - Electric Floor Heating Thermostat

Question 34

I have a NeoHub, generally working very well. How can I tell if it is Gen 1 or Gen 2? View answer

Asked 5 ´years ago | IMI Heatmiser neoHub G3

Question 35

What is the battery life of the NeoAir v2 versus v3 View answer

Asked 2 ´years ago | Heatmiser neoAir v3 Wireless Smart Thermostat

Question 36

Does the neoStat v2 have an internal temperature sensor or do I need a wireless air sensor as well? View answer

Asked 4 ´years ago | IMI Heatmiser neoStat v3 Smart Thermostat

Question 37

how do I set the frost temperature? View answer

Asked 3 ´years ago | Programmable Thermostat - Heatmiser Slimline V4

Question 38

Hi. What is the difference between NeoAir V2 and NeoAir V3? View answer

Asked 2 ´years ago | Heatmiser neoAir v3 Wireless Smart Thermostat

Question 39

Operating manually View answer

Asked 12 ´months ago | IMI Heatmiser neoStat v3 Smart Thermostat

Question 40

Is the Neo plug more powerful at boosting the signal than the heatmiser boost? View answer

Asked 5 ´years ago | Heatmiser neoPlug - Smart Plug

Question 41

can you easily temporarily override the temperature setting without disturbing the programming? View answer

Asked 4 ´years ago | Heatmiser Slimline-B Battery Powered Programmable Thermostat

Question 42

On the UH8-RF can I wire 3 actuators to one zone to be controlled by one thermostat? View answers

Asked 4 ´years ago | Heatmiser UH8-RF - 8 Zone Wireless Wiring Centre

Question 43

Are these Safe for bathroom use View answer

Asked 1 ´year ago | Heatmiser neoStat-e v2 - Electric Floor Heating Thermostat

Question 44

Would this still be useful if it's placed right next to an existing neoStat? Is the neoStat already a repeater? View answer

Asked 1 ´year ago | Heatmiser neoPlug - Smart Plug

Question 45

Can I use a NeoStat-e v2 as a direct replacement for a ProWarm ProDigital? View answer

Asked 4 ´years ago | Heatmiser neoStat-e v2 - Electric Floor Heating Thermostat

Question 46

UH8 RF controller connection to hub and wi-fi View answer

Asked 1 ´year ago | IMI Heatmiser neoHub G3

Question 47

Does the v2 UH8-rf have any new features or is it just a change of LED layout from the V1? View answer

Asked 1 ´year ago | Heatmiser UH8-RF v2 - 8 Zone Wireless Wiring Centre

Question 48

Do the Neo air v1 connect to this View answer

Asked 3 ´years ago | Heatmiser UH8-RF v2 - 8 Zone Wireless Wiring Centre

Question 49

my PRt-UWTS has stopped working View answer

Asked 1 ´year ago | All Products > Room Thermostats > Wireless Thermostats > Heatmiser PRT-WTS - Programmable Touchscreen Thermostat

Question 50

I have a neostat underfloor thermostat but want to add a wall radiator to the same room, can I use this? View answer

Asked 1 ´year ago | 16A Wireless Electric Heating Receiver - RF Switch 16A

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