SPECIAL OFFERS Q&A

Question 1

Why doesn’t the floor temperature show when you press Aon the temperature display View answer

Asked 1 ´year ago | Electric Underfloor Heating Thermostat - Heatmiser Slimline-e v3

Question 2

Can the TA230 be used as a control head on a thermostatic radiator valve. View answer

Asked 2 ´years ago | Underfloor Heating Actuator - Heatmiser TA230

Question 3

Hi, I have 4 neostat v2 installed, can I replace one of the existing Neostat v2 with one of these? View answer

Asked 2 ´years ago | Colour Display Thermostat - Heatmiser neoUltra

Question 4

does this stat require a hub View answer

Asked 3 ´years ago | Touchscreen Electric Floor Heating Thermostat - Touch-e v2

Question 5

How can I get an instruction booklet for my touch screen thermostat? View answer

Asked 3 ´years ago | Touchscreen Electric Floor Heating Thermostat - Touch-e v2

Question 6

How does this control the hot water, with only 1 programable thermostat? Cant find any details about this. View answer

Asked 3 ´years ago | Heating & Hot Water Wireless WiFi Smart Control Bundle

Question 7

is this compatible with Variant boilers View answer

Asked 3 ´years ago | Wireless Combi Boiler OpenTherm WiFi Smart Control Bundle

Question 8

do you have a thermostat with a remote air sensor suitable for an electric underfloor heating mat View answer

Asked 3 ´years ago | Electric Underfloor Heating Thermostat - Heatmiser Slimline-e v3

Question 9

can the remote sensor be used to measure air temperature as the only control temperature for the room ? View answer

Asked 3 ´years ago | Electric Underfloor Heating Thermostat - Heatmiser Slimline-e v3

Question 10

Is this a direct replacement for Touch-e. i.e. unclip front cover then replace withthis version? View answer

Asked 4 ´years ago | Touchscreen Electric Floor Heating Thermostat - Touch-e v2

Question 11

Colour Display Thermostat - Heatmiser neoUltra View answer

Asked 3 ´years ago | Colour Display Thermostat - Heatmiser neoUltra

Question 12

I have a system boiler. Can one neoultra control both central heating (via radiators) and hot water? View answer

Asked 2 ´years ago | Colour Display Thermostat - Heatmiser neoUltra

Question 13

Does my thermostat need to be set on floor sensor only in the optional features View answer

Asked 4 ´years ago | Electric Underfloor Heating Thermostat - Heatmiser Slimline-e v3

Question 14

Can this be used in a shower area with a changing section? Is the unit IP68 rated and if not what is the IP rating? View answer

Asked 4 ´years ago | Touchscreen Electric Floor Heating Thermostat - Touch-e v2

Question 15

Will Heatmiser neoUltra replace a Danfoss FP735Si 3 channel controller? View answer

Asked 2 ´years ago | Colour Display Thermostat - Heatmiser neoUltra

Question 16

Hi I have just purchased the Touch-e-Carbon and cannot see how to connect it to my Neo Hub? View answer

Asked 4 ´years ago | Touchscreen Electric Floor Thermostat - Touch-e Carbon

Question 17

Actuators View answer

Asked 2 ´years ago | Underfloor Heating Actuator - Heatmiser TA230

Question 18

Can this also be laid under the shower floor? View answer

Asked 1 ´year ago | Touchscreen Electric Floor Thermostat - Touch-e Carbon

Question 19

Is there a way to make this work with NeoStat 12v V2 thermostats? View answer

Asked 5 ´years ago | Colour Display Thermostat - Heatmiser neoUltra

Question 20

What is typical temp setting for warm floors in winter and what do you turn it to for the summer? View answer

Asked 1 ´year ago | Touchscreen Electric Floor Heating Thermostat - Touch-e v2

Question 21

What IP rating are the neo stats View answer

Asked 5 ´years ago | SPECIAL OFFERS > Heatmiser neoAir Wireless Smart Thermostat

Question 22

I have a Devireg 550 Thermostat which has stopped working. Is the Heatmiser Slimline-e v3 a suitable replacement? View answer

Asked 5 ´months ago | Electric Underfloor Heating Thermostat - Heatmiser Slimline-e v3

Question 23

can I control 2 x DHW and 1 x Heating zones with this? View answer

Asked 3 ´months ago | Heating & Hot Water Wireless WiFi Smart Control Bundle

Question 24

Does the back light stay on all the time with the neoAir wireless smart thermostat? View answer

Asked 5 ´years ago | SPECIAL OFFERS > Heatmiser neoAir Wireless Smart Thermostat

Question 25

is this just for under floor heating or can it be used with rads View answer

Asked 2 ´years ago | Heating & Hot Water Wireless WiFi Smart Control Bundle

Question 26

Can I use the TA230 with neohub, app and Neostat v2-m without wiring centre for remote control? View answer

Asked 2 ´years ago | Underfloor Heating Actuator - Heatmiser TA230

Question 27

Can this work with the mini hub or just the normal hub? View answer

Asked 2 ´years ago | Colour Display Thermostat - Heatmiser neoUltra

Question 28

Can I place this outside the bathroom to control bathroom underfloor heating pls? View answer

Asked 2 ´years ago | Electric Underfloor Heating Thermostat - Heatmiser Slimline-e v3

Question 29

Does the phone app allow for control of the heating when not in the property? View answer

Asked 2 ´years ago | Heating & Hot Water Wireless WiFi Smart Control Bundle

Question 30

Hi I need to replace a FH-01 electric underfloor heating programmable thermostat, will this model be compatible ? View answer

Asked 2 ´years ago | Electric Underfloor Heating Thermostat - Heatmiser Slimline-e v3

Question 31

User guide View answer

Asked 2 ´years ago | Touchscreen Electric Floor Thermostat - Touch-e Carbon

Question 32

Does this work in conjunction with the RF Switch 16A to enable app control of a 1 or more 16A electric radiators? View answer

Asked 2 ´years ago | Heating & Hot Water Wireless WiFi Smart Control Bundle

Question 33

Will the neoultra work with V1 neostats View answer

Asked 2 ´years ago | Colour Display Thermostat - Heatmiser neoUltra

Question 34

Will this work with 12v power source? If not, do you have one? View answer

Asked 1 ´year ago | Wireless Combi Boiler OpenTherm WiFi Smart Control Bundle

Question 35

I would need 4 of your kits for holiday lets on the same site, sharing the same wi fi, is it possible to use four ? View answer

Asked 2 ´years ago | Heating & Hot Water Wireless WiFi Smart Control Bundle

Question 36

Will this replace a neostat-e for my underfloor electric heating and can it be fixed to the existing housing? View answer

Asked 2 ´years ago | Electric Underfloor Heating Thermostat - Heatmiser Slimline-e v3

Question 37

neoUltra compatibility View answer

Asked 2 ´years ago | Colour Display Thermostat - Heatmiser neoUltra

Question 38

Does this work with the door contact sensor to turn off if the door is open? View answer

Asked 2 ´years ago | Heating & Hot Water Wireless WiFi Smart Control Bundle

Question 39

Can you disable the air sensor and just use the floor sensor View answer

Asked 3 ´years ago | Touchscreen Electric Floor Heating Thermostat - Touch-e v2

Question 40

Does the Neo Hub mini OT hardwire directly into the combi boiler? View answer

Asked 3 ´years ago | Wireless Combi Boiler OpenTherm WiFi Smart Control Bundle

Question 41

Is this product suitable for controlling a mid position valve? View answer

Asked 3 ´years ago | Heating & Hot Water Wireless WiFi Smart Control Bundle

Question 42

is this thermostat compatible with Rehau floor heating system? View answer

Asked 1 ´year ago | Touchscreen Electric Floor Heating Thermostat - Touch-e v2

Question 43

Can this be controlled using the app? View answer

Asked 3 ´years ago | Heating & Hot Water Wireless WiFi Smart Control Bundle

Question 44

Hi, elsewhere I have read this is compatible with Apple HomeKit, but it’s not stated here, could you confirm please View answer

Asked 3 ´years ago | Heating & Hot Water Wireless WiFi Smart Control Bundle

Question 45

Where can I get a second floor temperature sensor? View answer

Asked 1 ´year ago | Touchscreen Electric Floor Heating Thermostat - Touch-e v2

Question 46

Hi, Can this be installed inside a bathroom? If so, what Zone must it be installed in...? View answer

Asked 3 ´years ago | Touchscreen Electric Floor Thermostat - Touch-e Carbon

Question 47

Stand alone or does it need the hub? View answer

Asked 1 ´year ago | Touchscreen Electric Floor Thermostat - Touch-e Carbon

Question 48

Hi I have a 4 zone TM4 controller installed can we use the neo ultra to replace it View answer

Asked 3 ´years ago | Colour Display Thermostat - Heatmiser neoUltra

Question 49

Can a neo STAT be directly replaced by a Touch screen electric floor heating stat touch e V2? View answer

Asked 3 ´years ago | Touchscreen Electric Floor Heating Thermostat - Touch-e v2

Question 50

Can I use a separate wireless roomstat for the 2nd heating zone View answer

Asked 8 ´months ago | Heating & Hot Water Wireless WiFi Smart Control Bundle

SPECIAL OFFERS Q&A

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