Electric Floor Heating Q&A

Question 1

What is the difference between the 10K, 12K, 15K NTC probes? View answer

Asked 5 ´years ago | Heatmiser neoStat-e v2 - Electric Floor Heating Thermostat

Question 2

is there a way that you can control heatmiser slimline E underfloor heating remotely View answer

Asked 5 ´years ago | Electric Underfloor Heating Thermostat - Heatmiser Slimline-e v3

Question 3

Does my thermostat need to be set on floor sensor only in the optional features View answer

Asked 5 ´years ago | Electric Underfloor Heating Thermostat - Heatmiser Slimline-e v3

Question 4

Will I be able to swap like for like with my broken model PRT-R ? View answer

Asked 5 ´years ago | Electric Underfloor Heating Thermostat - Heatmiser Slimline-e v3

Question 5

I have an existing floor probe 8-36k will Heatmiser progammer accept this View answer

Asked 5 ´years ago | Electric Underfloor Heating Thermostat - Heatmiser Slimline-e v3

Question 6

In a large concrete building where the wifi signal will not be throughout the building what solution is there? View answer

Asked 5 ´years ago | IMI Heatmiser neoHub G3

Question 7

Can I add a neoHub to my system which, at present has an RF switch and neoAir V2 stat/timer? View answer

Asked 5 ´years ago | IMI Heatmiser neoHub G3

Question 8

WIll neoStat-e V2 work with Warmup electric underfloor heating? View answer

Asked 5 ´years ago | Heatmiser neoStat-e v2 - Electric Floor Heating Thermostat

Question 9

As a homeowner, can I install one of these myself, or do I need an electrician? View answer

Asked 5 ´years ago | Electric Floor Heating Smart Thermostat Kit - Heatmiser neoKit-e

Question 10

Where can I download the Neo app for windows 10? View answer

Asked 5 ´years ago | IMI Heatmiser neoHub G3

Question 11

Can this thermostat be used to control infrared heating panels? View answer

Asked 5 ´years ago | Heatmiser neoStat-e v2 - Electric Floor Heating Thermostat

Question 12

Can this be used in a shower area with a changing section? Is the unit IP68 rated and if not what is the IP rating? View answer

Asked 5 ´years ago | Touchscreen Electric Floor Heating Thermostat - Touch-e v2

Question 13

Is that thermostat app controlled on its own? View answer

Asked 5 ´years ago | Touchscreen Electric Floor Thermostat - Touch-e Carbon

Question 14

Does my mobile have to be on the same wifi to control neohub? Can i control neohub from a remote locaTion? View answer

Asked 5 ´years ago | IMI Heatmiser neoHub G3

Question 15

how does the neohub identify the thermostats View answer

Asked 5 ´years ago | IMI Heatmiser neoHub G3

Question 16

can i use this as just an on off timer View answer

Asked 5 ´years ago | Heatmiser neoStat-e v2 - Electric Floor Heating Thermostat

Question 17

Hi I have just purchased the Touch-e-Carbon and cannot see how to connect it to my Neo Hub? View answer

Asked 5 ´years ago | Touchscreen Electric Floor Thermostat - Touch-e Carbon

Question 18

which wiring c enter I require to connect with neohub View answer

Asked 5 ´years ago | IMI Heatmiser neoHub G3

Question 19

Hi will this replace a Warm-up underfloor heat controller using the existing thermostat View answer

Asked 5 ´years ago | Touchscreen Electric Floor Thermostat - Touch-e Carbon

Question 20

Can the ‘e’ version be used to control ufh actuators via a wiring Center like the standard V2 version. View answer

Asked 5 ´years ago | Heatmiser neoStat-e v2 - Electric Floor Heating Thermostat

Question 21

Can you use a wireless air sensor alone and leave the floor probe disconnected? View answer

Answer posted 5 years ago | Touchscreen Electric Floor Heating Thermostat - Touch-e v2

Question 22

What is the depth of the thermostat? View answer

Asked 5 ´years ago | Heatmiser neoStat-e v2 - Electric Floor Heating Thermostat

Question 23

can the touch-e connect to phones? View answer

Asked 5 ´years ago | Touchscreen Electric Floor Heating Thermostat - Touch-e v2

Question 24

I have just bought a Berkeley Homes house which has Gen 1 thermostats - can I fit the Gen 2 Hub? i.e. backward comp View answer

Asked 5 ´years ago | IMI Heatmiser neoHub G3

Question 25

I have a small old cottage which is cold...and the thermostat is right above the radiator! Does Gen 2 have remote? View answer

Answer posted 5 years ago | IMI Heatmiser neoHub G3

Question 26

Does the 2nd gen version plug directly into a socket outlet, it seem so from your pictures? View answer

Answer posted 5 years ago | IMI Heatmiser neoHub G3

Question 27

Slimline E-v2. Switching off for summer. View answer

Answer posted 5 years ago | Electric Underfloor Heating Thermostat - Heatmiser Slimline-e v3

Question 28

I have a NeoHub, generally working very well. How can I tell if it is Gen 1 or Gen 2? View answer

Answer posted 5 years ago | IMI Heatmiser neoHub G3

Question 29

can I used this with a previously installed floor sensor? View answer

Answer posted 5 years ago | Touchscreen Electric Floor Heating Thermostat - Touch-e v2

Question 30

I am connecting it to 12sqm of electric underfloor heating, in total is 1580w, is this compatible? View answer

Answer posted 6 years ago | Touchscreen Electric Floor Thermostat - Touch-e Carbon

Question 31

does the floor sensor come with this product as pictured? View answer

Answer posted 6 years ago | Touchscreen Electric Floor Heating Thermostat - Touch-e v2

Question 32

Can I use the supplied floor probe to measure room temperature? View answer

Answer posted 6 years ago | Heatmiser neoStat-e v2 - Electric Floor Heating Thermostat

Question 33

will this unit replace the old PRT-E V3 UNIT ? View answer

Answer posted 6 years ago | Electric Underfloor Heating Thermostat - Heatmiser Slimline-e

Question 34

How do I turn on heat manually View answer

Answer posted 6 years ago | Heatmiser neoStat-e v2 - Electric Floor Heating Thermostat

Question 35

What is the power consumption of the neoHub ? View answer

Answer posted 6 years ago | IMI Heatmiser neoHub G3

Question 36

Do you sell the slimline e v2 in silver? View answer

Answer posted 6 years ago | Electric Floor Heating

Question 37

I have the PRT-e-v3 silver for electric underfloor heating but cant find it online. Has the v2 replaced it? View answer

Answer posted 6 years ago | Electric Underfloor Heating Thermostat - Heatmiser Slimline-e

Question 38

can the hub link to more than one thermostat View answer

Answer posted 6 years ago | Electric Floor Heating Smart Thermostat Kit - Heatmiser neoKit-e

Question 39

Can I connect two Touch-e V2 thermostats to the same wireless air temp sensor? View answer

Answer posted 6 years ago | Touchscreen Electric Floor Heating Thermostat - Touch-e v2

Question 40

Hello. Would this replace a Raychem Greenleaf Thermostat? View answer

Answer posted 6 years ago | Touchscreen Electric Floor Thermostat - Touch-e Carbon

Question 41

Can I use 2x hubs due to a lack of range? View answer

Answer posted 6 years ago | Electric Floor Heating Smart Thermostat Kit - Heatmiser neoKit-e

Question 42

would this stat replace a devireg 550 stat View answer

Answer posted 6 years ago | Touchscreen Electric Floor Thermostat - Touch-e Carbon

Question 43

Which floor sensors does the neoStat-e support? View answer

Answer posted 6 years ago | Heatmiser neoStat-e v2 - Electric Floor Heating Thermostat

Question 44

Can I install the neoStat-e first and then the neoHub later? View answer

Answer posted 6 years ago | Heatmiser neoStat-e v2 - Electric Floor Heating Thermostat

Question 45

Will the neoStat-e v2 pair to my existing neoHub? View answer

Answer posted 6 years ago | Heatmiser neoStat-e v2 - Electric Floor Heating Thermostat

Question 46

Can I replace my existing electric floor heating thermostat with the neoStat-e? View answer

Answer posted 6 years ago | Heatmiser neoStat-e v2 - Electric Floor Heating Thermostat

Question 47

Can this hub be used with the touch e carbon? View answer

Answer posted 6 years ago | IMI Heatmiser neoHub G3

Question 48

Where can I download the manual for the Heatmiser neoStat-e v2 View answer

Answer posted 6 years ago | Heatmiser neoStat-e v2 - Electric Floor Heating Thermostat

Question 49

do you do a 12volt version of this? have seen your units used on webasto marine heaters View answer

Answer posted 6 years ago | Electric Underfloor Heating Thermostat - Heatmiser Slimline-e

Question 50

what does room temp E2 mean? View answer

Answer posted 6 years ago | Electric Floor Heating Smart Thermostat Kit - Heatmiser neoKit-e

Electric Floor Heating Q&A

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