Accessories Q&A

Question 1

With a neoAirv2 and a neohub, does the thermostat connect directly to this receiver? Or does it go via the hub? View answer

Asked 5 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 2

Is the Neo plug more powerful at boosting the signal than the heatmiser boost? View answer

Asked 5 ´years ago | Heatmiser neoPlug - Smart Plug

Question 3

Does this product help the connection between the neohub and neoair v2? View answer

Asked 5 ´years ago | Heatmiser neoPlug - Smart Plug

Question 4

Signal on our stats cuts out. Will this help stop that from happening? View answer

Asked 5 ´years ago | Heatmiser EA1 - Extended Aerial

Question 5

I have a smart stat which was installed 3to4 years ago can I connect it to the new hub View answer

Asked 5 ´years ago | IMI Heatmiser neoHub G3

Question 6

Can you use the internal UH8-RF antenna for 1 floor and this extended aerial to be positioned on the 2nd floor? View answer

Asked 5 ´years ago | Heatmiser EA1 - Extended Aerial

Question 7

Can 1 Slimline-RF control/be paired with 2 separate RF switches? View answer

Asked 5 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 8

Will it work with neo ultra View answer

Asked 5 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 9

Does it matter which way around you wire it? My existing probes have red and white wires, this is black and white. View answer

Asked 5 ´years ago | Remote Sensor Probe - 3M

Question 10

Dry Lining Box Dimensions View answer

Asked 5 ´years ago | Dry Lining Easy Fix Box

Question 11

Which protocol does this use? Zigbee, Z-wave or something else? View answer

Asked 5 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 12

Is there a difference between the Plug View answer

Asked 5 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 13

is it a range booster? Or can it be connected via network cable to connect a Neo stat in an outbuilding? View answer

Asked 5 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 14

Does Heatmiser neoPlug - Smart Plug contain a thermostat so that it can switch an electrical heater on and off? View answer

Asked 5 ´years ago | Heatmiser neoPlug - Smart Plug

Question 15

Will this help boost my signal between Neo air and uhf-r8? View answer

Asked 5 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 16

does this extend the reach of the UH8-RF? how much stronger is this than the aerial supplied? View answer

Asked 5 ´years ago | Heatmiser EA1 - Extended Aerial

Question 17

What sensor table is the remote room sensor, ie is it a 10k3A1 or a 10k4A1 resistance table View answer

Asked 5 ´years ago | Heatmiser Thimble Sensor

Question 18

what is the resistance value of the sensor 20 ° C = ??? Ω View answer

Asked 5 ´years ago | Remote Sensor Probe - 3M

Question 19

Is this sensor suitable for use in a bathroom? If not, which product is best to use for 'wet' UFH for a bathroom? View answer

Asked 5 ´years ago | Heatmiser Thimble Sensor

Question 20

In a large concrete building where the wifi signal will not be throughout the building what solution is there? View answer

Asked 5 ´years ago | IMI Heatmiser neoHub G3

Question 21

How close do the two units need to be to each other? Also, how do you recommend they are affixed to window/door? View answer

Asked 5 ´years ago | Wireless Window / Door Contact Sensor

Question 22

Can I add a neoHub to my system which, at present has an RF switch and neoAir V2 stat/timer? View answer

Asked 5 ´years ago | IMI Heatmiser neoHub G3

Question 23

Can i link two neo plugs in a chain? ie if i want to reach a remote part of my house? View answer

Asked 5 ´years ago | Heatmiser neoPlug - Smart Plug

Question 24

Would this be suitable to house the heatmiser UFH thimble sensor ? And is it available in black ? View answer

Asked 5 ´years ago | Empty Room Sensor Enclosure

Question 25

Do you make a similar time clock that i can access via wifi? View answer

Asked 5 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

Question 26

Can this be used as a System boiler Hot water programmer on 1 zone and a towel rail timer on another? View answer

Asked 5 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

Question 27

hi can the thimble sensor be mounted outside to get its temp from the air please? View answer

Asked 5 ´years ago | Heatmiser Thimble Sensor

Question 28

Where can I download the Neo app for windows 10? View answer

Asked 5 ´years ago | IMI Heatmiser neoHub G3

Question 29

how deep is this as we will use this to get over the fact we only have a 20mm depth in the wall View answer

Asked 5 ´years ago | Wall Plate for neoStat

Question 30

Can the thimble sensor control two neostat e programmable thermostats or does each thermostat need its own sensor View answer

Asked 5 ´years ago | Heatmiser Thimble Sensor

Question 31

What is this. What is this used for? View answer

Asked 5 ´years ago | Empty Room Sensor Enclosure

Question 32

Does my mobile have to be on the same wifi to control neohub? Can i control neohub from a remote locaTion? View answer

Asked 5 ´years ago | IMI Heatmiser neoHub G3

Question 33

how does the neohub identify the thermostats View answer

Asked 5 ´years ago | IMI Heatmiser neoHub G3

Question 34

Can this probe be used as an alternative to your 'thimble sensor' for room temperature monitoring? View answer

Asked 5 ´years ago | Remote Sensor Probe - 3M

Question 35

which wiring c enter I require to connect with neohub View answer

Asked 5 ´years ago | IMI Heatmiser neoHub G3

Question 36

can i use 3 RF switches and stats on a uh8 with the rest hard wired? View answer

Asked 5 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 37

I’ve got a heatmiser model slimline -RF, will this mount fit? I need 2 wall mounts or stands View answer

Answer updated 5 years ago | Wall Plate for neoStat

Question 38

can it detect movement like a intruder sensor like Hive View answers

Answer posted 5 years ago | Wireless Window / Door Contact Sensor

Question 39

Hi Does the Neo Plug also act as a booster for the UH8-RF Wireless Wiring Centre View answers

Answer posted 5 years ago | Heatmiser neoPlug - Smart Plug

Question 40

Can this sensor be used with the Neohub Gen1? View answer

Asked 5 ´years ago | Wireless Window / Door Contact Sensor

Question 41

Can I use two RF switch with a Neohub to control an extra heating zone View answer

Asked 5 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 42

CAN THESE BE PAINTED WITH THE SAME RAL COLOUR AS THE DOOR/WINDOW TO BE LESS CONSPICUOUS View answer

Asked 5 ´years ago | Wireless Window / Door Contact Sensor

Question 43

is there a recommend height for this probe to be installed? View answer

Asked 5 ´years ago | Heatmiser Thimble Sensor

Question 44

Does this support HomeKit via the hub? View answer

Asked 5 ´years ago | Heatmiser neoPlug - Smart Plug

Question 45

I have just bought a Berkeley Homes house which has Gen 1 thermostats - can I fit the Gen 2 Hub? i.e. backward comp View answer

Asked 5 ´years ago | IMI Heatmiser neoHub G3

Question 46

Where can I find the Curve profile for the probe? View answer

Asked 5 ´years ago | Remote Sensor Probe - 3M

Question 47

I have a small old cottage which is cold...and the thermostat is right above the radiator! Does Gen 2 have remote? View answer

Answer posted 5 years ago | IMI Heatmiser neoHub G3

Question 48

can the probe be fitted on the surface rather than under the tiles? View answer

Answer posted 5 years ago | Remote Sensor Probe - 3M

Question 49

Does the 2nd gen version plug directly into a socket outlet, it seem so from your pictures? View answer

Answer posted 5 years ago | IMI Heatmiser neoHub G3

Question 50

Is this the same probe that is supplied with the neoStat-e v2 thermostat? View answer

Answer posted 5 years ago | Remote Sensor Probe - 3M

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