Accessories Q&A

Question 1

Can I control Neo from my MAC? View answers

Asked 5 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 2

I have a NeoHub, generally working very well. How can I tell if it is Gen 1 or Gen 2? View answer

Asked 5 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 3

What range can I expect between the hub and the booster and booster and stat? Can I do Hub>stat>boost>boost>stat? View answer

Asked 1 ´year ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 4

Where can I download the manual for the Heatmiser RF Switch View answer

Asked 5 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 5

How can I pair this with the old Touch RF? View answer

Asked 8 ´months ago | Two Heating Zones & Hot Water Wireless Receiver - Heatmiser RF Switch v2

Question 6

Hi guys - We have a number of Neo Air V2 feeding into a UHF-8 - is the hub able to control these centrally? View answer

Asked 11 ´months ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 7

Does the neo plug have a timer View answer

Asked 3 ´years ago | Heatmiser neoPlug - Smart Plug

Question 8

Will this work on a Neo stat WiFi? View answer

Asked 10 ´months ago | Heatmiser Thimble Sensor

Question 9

Can we use a metre of twin/earth to join the probe to the stat as there is an existing cable buried in the wall View answer

Asked 3 ´years ago | Remote Sensor Probe - 3M

Question 10

Hi, which Neo App do I use with the Heatmiser neoHub Gen 2? 3 come up on the App page. View answer

Asked 3 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 11

Is this plug also compatible with an original UH8-RF system? (Not only the V2 version.) View answer

Asked 10 ´months ago | Heatmiser neoPlug - Smart Plug

Question 12

Hello, if installed on timber joinery panel do you need a back box etc? View answer

Asked 3 ´years ago | Heatmiser Thimble Sensor

Question 13

Can this thimble be used with Neostat HC? View answer

Asked 3 ´years ago | Heatmiser Thimble Sensor

Question 14

Hi ya. Is the rf booster longer range than the neo plug View answer

Asked 3 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 15

Does the NeoHub have its own built in thermostat? View answer

Asked 10 ´months ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 16

Issue with paring , E2 error on V2 stat View answer

Asked 9 ´months ago | Heatmiser Wireless Air Sensor

Question 17

Can this be used with neoStat 12v v2? View answer

Asked 3 ´years ago | Remote Sensor Probe - 3M

Question 18

Does this work with Heatmiser Neo Hub Gen 2? (I have wired system, not air). I want to control an electric radiator View answer

Asked 3 ´years ago | Heatmiser neoPlug - Smart Plug

Question 19

can i use this to run my under floor heating and water and radiators just to tell them when to come on and off View answer

Asked 3 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

Question 20

can you get a 12v version? View answer

Asked 8 ´months ago | Underfloor Heating Actuator - Heatmiser TA230

Question 21

Can Neostats replace thermostat for gas heating system View answer

Asked 3 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 22

Is the TM4-V2 a direct replacement for the PRT2-N TS? View answer

Asked 3 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

Question 23

Rf switch slimline Rf repeater View answer

Asked 3 ´years ago | Heatmiser neoPlug - Smart Plug

Question 24

DOES THE UNIT NEED TO BE FITTED OVER A BACK BOX OR CAN THE PLATE BE MOUNTED SURFACE View answer

Asked 3 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

Question 25

Is there a photocell option in the settings? I want to bring on some lifting when it gets dark then go off at a tim View answer

Asked 3 ´years ago | Heatmiser neoPlug - Smart Plug

Question 26

Can I control table lamp with this plug View answers

Asked 3 ´years ago | Heatmiser neoPlug - Smart Plug

Question 27

Can I link a neoplug to the internal temp to turn an additional electric radiator on and off? View answer

Asked 3 ´years ago | Heatmiser neoPlug - Smart Plug

Question 28

Neo thermostat is programmable up to 4 times for on/off option.Does the number increase with neo hub? View answer

Asked 3 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 29

Does this transmit a stronger signal than attached one? Ours it not in metal cupboard but we want to boost signal View answer

Asked 3 ´years ago | Heatmiser EA1 - Extended Aerial

Question 30

Can this be used to control hot water via gas boiler and central heating - replace a traditional combi boiler timer View answer

Asked 3 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

Question 31

Will this boost the signals between two separate UH8-RFs and their thermostats, around 10 in total over two floors? View answer

Asked 3 ´years ago | Heatmiser neoPlug - Smart Plug

Question 32

How many thermostats can the plug boost the signal for? View answer

Asked 3 ´years ago | Heatmiser neoPlug - Smart Plug

Question 33

Using aeoStats with a neoHub to control neoPlugs for electric convection wall heaters. View answer

Asked 3 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 34

This looks identical to neostat v1 backplate - will it work with a V1 neostat ? View answer

Asked 7 ´months ago | Accessories > neoStat V2 replacement PSU back plate

Question 35

Can the EA1 coax cable be extended to a total length of about 15m? View answer

Asked 3 ´years ago | Heatmiser EA1 - Extended Aerial

Question 36

Im looking for a hard wired booster what do i need View answer

Asked 3 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 37

Could I use the Neo plug to have timed control or remote control of an immersion heater? View answer

Asked 3 ´years ago | Heatmiser neoPlug - Smart Plug

Question 38

Can this be linked to a heatmiser neo thermostat? I want to switch an electric heater on/off in different room? View answer

Asked 3 ´years ago | Heatmiser neoPlug - Smart Plug

Question 39

Can I control two RF receivers from the same wifi netwrok and one NeoHub? I have two boilers. View answer

Asked 3 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 40

what is the app called for this hub? View answer

Asked 3 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 41

In layman's terms, what does the Neo Plug do and why do I need one if I already have the hub? View answer

Asked 3 ´years ago | Heatmiser neoPlug - Smart Plug

Question 42

How many UH8 -RF Modules can you pair to this. I have 5 Modules that needs to enable a boiler and Pump? View answer

Asked 2 ´years ago | Two Heating Zones & Hot Water Wireless Receiver - Heatmiser RF Switch v2

Question 43

If the signal is weak to a thermostat and it loses signal, will another Neo plug help.. we have one already View answer

Asked 1 ´year ago | Heatmiser neoPlug - Smart Plug

Question 44

I often lose the signal on a NeoSTAT. Will this boost the NeoSTAT signal to a NeoHUB? View answer

Asked 2 ´years ago | Heatmiser neoPlug - Smart Plug

Question 45

Does the range booster work for any RF thermostat system or is it specific to the NEO products? View answer

Asked 2 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 46

Actuators View answer

Asked 2 ´years ago | Underfloor Heating Actuator - Heatmiser TA230

Question 47

can it connect it wirelessly to router? View answer

Asked 1 ´year ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 48

Thimble cable View answer

Asked 1 ´year ago | Heatmiser Thimble Sensor

Question 49

Could this plug be used in my garage? View answer

Asked 2 ´years ago | Heatmiser neoPlug - Smart Plug

Question 50

Is there a data sheet available for this product View answer

Asked 1 ´year ago | Remote Sensor Probe - 3M

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