Accessories Q&A

Question 1

Does the RF switch act as a repeater for neo air stats not paired to it (i.e. like neoplug and wired stats do)? View answer

Asked 1 ´year ago | Two Heating Zones & Hot Water Wireless Receiver - Heatmiser RF Switch v2

Question 2

Will the Neo hub reset the clock in the Neo stat v2 in event of a long power outage? View answer

Asked 3 ´years ago | IMI Heatmiser neoHub G3

Question 3

Hi ya. Is the rf booster longer range than the neo plug View answer

Asked 4 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 4

Can the cable of the Heatmiser Thimble Sensor be extended? View answer

Asked 6 ´years ago | Heatmiser Thimble Sensor

Question 5

does neo hub need internet connection View answer

Asked 3 ´years ago | IMI Heatmiser neoHub G3

Question 6

Does it matter which way around you wire it? My existing probes have red and white wires, this is black and white. View answer

Asked 5 ´years ago | Remote Sensor Probe - 3M

Question 7

Dry Lining Box Dimensions View answer

Asked 5 ´years ago | Dry Lining Easy Fix Box

Question 8

Is there a difference between the Plug View answer

Asked 5 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 9

Is data transmitted to the cloud encrypted in transit and at rest? View answer

Asked 3 ´years ago | IMI Heatmiser neoHub G3

Question 10

Does the Neo Hub work with my underfloor heating wiring centre which is a Heatmiser UH8RF? View answer

Asked 4 ´years ago | IMI Heatmiser neoHub G3

Question 11

Changing LED Brightness on neo Hub V2 View answers

Asked 3 ´years ago | IMI Heatmiser neoHub G3

Question 12

I need to control 2 heating zones. Do i need 2 receivers and of course 2 thermostats? View answer

Asked 4 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 13

UH8 RF controller connection to hub and wi-fi View answer

Asked 1 ´year ago | IMI Heatmiser neoHub G3

Question 14

Can I boost the signal of two Neo thermostats with one Neo Plug? View answer

Asked 4 ´years ago | Heatmiser neoPlug - Smart Plug

Question 15

Is this sensor suitable for use in a bathroom? If not, which product is best to use for 'wet' UFH for a bathroom? View answer

Asked 5 ´years ago | Heatmiser Thimble Sensor

Question 16

Will this boost the signals between two separate UH8-RFs and their thermostats, around 10 in total over two floors? View answer

Asked 4 ´years ago | Heatmiser neoPlug - Smart Plug

Question 17

I have a NeoHub, generally working very well. How can I tell if it is Gen 1 or Gen 2? View answer

Asked 6 ´years ago | IMI Heatmiser neoHub G3

Question 18

What kind of battery does it take? What expected interval between battery changes? Thanks. View answer

Asked 2 ´years ago | Heatmiser Wireless Air Sensor

Question 19

Can I use other brands of smart plug with the Neohub eg Tapo? View answer

Asked 1 ´year ago | IMI Heatmiser neoHub G3

Question 20

Is there a data sheet available for this product View answer

Asked 2 ´years ago | Remote Sensor Probe - 3M

Question 21

Is this the same probe that is supplied with the neoStat-e v2 thermostat? View answer

Asked 6 ´years ago | Remote Sensor Probe - 3M

Question 22

What range can I expect between the hub and the booster and booster and stat? Can I do Hub>stat>boost>boost>stat? View answer

Asked 2 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 23

Neo thermostat is programmable up to 4 times for on/off option.Does the number increase with neo hub? View answer

Asked 4 ´years ago | IMI Heatmiser neoHub G3

Question 24

can the probe be fitted on the surface rather than under the tiles? View answer

Asked 6 ´years ago | Remote Sensor Probe - 3M

Question 25

Can two neoHubs be on the same system? View answer

Asked 4 ´years ago | IMI Heatmiser neoHub G3

Question 26

can it connect it wirelessly to router? View answer

Asked 2 ´years ago | IMI Heatmiser neoHub G3

Question 27

Can I control table lamp with this plug View answers

Asked 4 ´years ago | Heatmiser neoPlug - Smart Plug

Question 28

Can I use multiple neoHub on the same network ? View answer

Asked 6 ´years ago | IMI Heatmiser neoHub G3

Question 29

This looks identical to neostat v1 backplate - will it work with a V1 neostat ? View answer

Asked 1 ´year ago | Accessories > neoStat V2 replacement PSU back plate

Question 30

Dose the neohub need a permanent power supply View answer

Asked 4 ´years ago | IMI Heatmiser neoHub G3

Question 31

What is the power consumption of the neoHub ? View answer

Asked 6 ´years ago | IMI Heatmiser neoHub G3

Question 32

can i use 3 RF switches and stats on a uh8 with the rest hard wired? View answer

Asked 5 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 33

how does the neohub identify the thermostats View answer

Asked 5 ´years ago | IMI Heatmiser neoHub G3

Question 34

Does my mobile have to be on the same wifi to control neohub? Can i control neohub from a remote locaTion? View answer

Asked 5 ´years ago | IMI Heatmiser neoHub G3

Question 35

Is there a photocell option in the settings? I want to bring on some lifting when it gets dark then go off at a tim View answer

Asked 4 ´years ago | Heatmiser neoPlug - Smart Plug

Question 36

will the EA1 work with the RF Switch v2 View answer

Asked 1 ´year ago | Two Heating Zones & Hot Water Wireless Receiver - Heatmiser RF Switch v2

Question 37

Can this be used as a System boiler Hot water programmer on 1 zone and a towel rail timer on another? View answer

Asked 5 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

Question 38

Rf switch slimline Rf repeater View answer

Asked 4 ´years ago | Heatmiser neoPlug - Smart Plug

Question 39

Can this thimble be used with Neostat HC? View answer

Asked 4 ´years ago | Heatmiser Thimble Sensor

Question 40

Hello, if installed on timber joinery panel do you need a back box etc? View answer

Asked 4 ´years ago | Heatmiser Thimble Sensor

Question 41

Can this be used with neoStat 12v v2? View answer

Asked 4 ´years ago | Remote Sensor Probe - 3M

Question 42

Does this work with Heatmiser Neo Hub Gen 2? (I have wired system, not air). I want to control an electric radiator View answer

Asked 4 ´years ago | Heatmiser neoPlug - Smart Plug

Question 43

Can I link a neoplug to the internal temp to turn an additional electric radiator on and off? View answer

Asked 4 ´years ago | Heatmiser neoPlug - Smart Plug

Question 44

can i use this to run my under floor heating and water and radiators just to tell them when to come on and off View answer

Asked 4 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

Question 45

Does this transmit a stronger signal than attached one? Ours it not in metal cupboard but we want to boost signal View answer

Asked 4 ´years ago | IMI Heatmiser EA1 - Extended Aerial

Question 46

How can I pair this with the old Touch RF? View answer

Asked 1 ´year ago | Two Heating Zones & Hot Water Wireless Receiver - Heatmiser RF Switch v2

Question 47

Can we use a metre of twin/earth to join the probe to the stat as there is an existing cable buried in the wall View answer

Asked 4 ´years ago | Remote Sensor Probe - 3M

Question 48

DOES THE UNIT NEED TO BE FITTED OVER A BACK BOX OR CAN THE PLATE BE MOUNTED SURFACE View answer

Asked 4 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

Question 49

Does the neo plug have a timer View answer

Asked 4 ´years ago | Heatmiser neoPlug - Smart Plug

Question 50

Can this be used to control hot water via gas boiler and central heating - replace a traditional combi boiler timer View answer

Asked 4 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

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