Accessories Q&A

Question 1

Can I pair two neoairv2 thermostats to control one Two Channel Wireless Receiver - Heatmiser RF Switch? View answer

Asked 5 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 2

Is there a way to control multiple zones each with a Heatmiser Thimble Sensor from one hub/main thermostat? View answer

Asked 4 ´years ago | Heatmiser Thimble Sensor

Question 3

Will this boost the signal from the hub required for the Wireless Air Sensor? View answer

Asked 5 ´years ago | Heatmiser neoPlug - Smart Plug

Question 4

Wiring the switch View answer

Asked 5 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 5

I bought the Neo stat v2 to replace existing thermostat in room. Do I need to replace the time clock with this too? View answer

Asked 5 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

Question 6

Can I operate the NeoHub from multiple devices (i.e. more than one smartphone)? View answer

Asked 5 ´years ago | IMI Heatmiser neoHub G3

Question 7

Will this hub work with rebranded thermostats from Myson? They look exactly the same. View answer

Asked 4 ´years ago | IMI Heatmiser neoHub G3

Question 8

Will the Neo hub reset the clock in the Neo stat v2 in event of a long power outage? View answer

Asked 3 ´years ago | IMI Heatmiser neoHub G3

Question 9

Our thermostat is losing signal and defaulting - do I need this product or the plug? View answer

Asked 5 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 10

With a neoAirv2 and a neohub, does the thermostat connect directly to this receiver? Or does it go via the hub? View answer

Asked 5 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 11

In layman's terms, what does the Neo Plug do and why do I need one if I already have the hub? View answer

Asked 4 ´years ago | Heatmiser neoPlug - Smart Plug

Question 12

Could you use this for the wireless air sensor? View answer

Asked 3 ´years ago | Empty Room Sensor Enclosure

Question 13

Is there a photocell option in the settings? I want to bring on some lifting when it gets dark then go off at a tim View answer

Asked 4 ´years ago | Heatmiser neoPlug - Smart Plug

Question 14

Can I control table lamp with this plug View answers

Asked 4 ´years ago | Heatmiser neoPlug - Smart Plug

Question 15

Which protocol does this use? Zigbee, Z-wave or something else? View answer

Asked 5 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 16

Can two neoHubs be on the same system? View answer

Asked 4 ´years ago | IMI Heatmiser neoHub G3

Question 17

Does Heatmiser neoPlug - Smart Plug contain a thermostat so that it can switch an electrical heater on and off? View answer

Asked 5 ´years ago | Heatmiser neoPlug - Smart Plug

Question 18

Can you control the thermostats outside/away from your home? View answer

Asked 5 ´years ago | IMI Heatmiser neoHub G3

Question 19

Will this boost the signals between two separate UH8-RFs and their thermostats, around 10 in total over two floors? View answer

Asked 4 ´years ago | Heatmiser neoPlug - Smart Plug

Question 20

I’m struggling with signal between hub and wiring centre on manifold can I hard wire the hub to wiring centre via h View answer

Asked 5 ´years ago | IMI Heatmiser neoHub G3

Question 21

Can I use multiple neoHub on the same network ? View answer

Asked 6 ´years ago | IMI Heatmiser neoHub G3

Question 22

How does the neoHub communicate with the neoStat? View answer

Asked 6 ´years ago | IMI Heatmiser neoHub G3

Question 23

Can the cable of the Heatmiser Thimble Sensor be extended? View answer

Asked 6 ´years ago | Heatmiser Thimble Sensor

Question 24

Can I use other brands of smart plug with the Neohub eg Tapo? View answer

Asked 1 ´year ago | IMI Heatmiser neoHub G3

Question 25

Where can I download the manual for the Heatmiser RF Switch View answer

Asked 6 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 26

can you get a 12v version? View answer

Asked 1 ´year ago | Underfloor Heating Actuator - Heatmiser TA230

Question 27

Is this plug also compatible with an original UH8-RF system? (Not only the V2 version.) View answer

Asked 1 ´year ago | Heatmiser neoPlug - Smart Plug

Question 28

Can I use a neoplug to boost the receiver signal to this rf-switch? View answer

Asked 1 ´year ago | Two Heating Zones & Hot Water Wireless Receiver - Heatmiser RF Switch v2

Question 29

Does the RF switch act as a repeater for neo air stats not paired to it (i.e. like neoplug and wired stats do)? View answer

Asked 1 ´year ago | Two Heating Zones & Hot Water Wireless Receiver - Heatmiser RF Switch v2

Question 30

will the EA1 work with the RF Switch v2 View answer

Asked 1 ´year ago | Two Heating Zones & Hot Water Wireless Receiver - Heatmiser RF Switch v2

Question 31

Is this available in black? View answer

Asked 1 ´year ago | Wall Plate for neoStat

Question 32

Does neoplug need to be on the same WiFi network as Neo hub? View answer

Asked 6 ´years ago | Heatmiser neoPlug - Smart Plug

Question 33

What is the physical size of the hub View answer

Asked 2 ´years ago | IMI Heatmiser neoHub G3

Question 34

What kind of battery does it take? What expected interval between battery changes? Thanks. View answer

Asked 2 ´years ago | Heatmiser Wireless Air Sensor

Question 35

How many could be attached to 1 thermostat? Eg. A floor probe and 2 air probes ?bedroom and ensuite View answer

Asked 2 ´years ago | Remote Sensor Probe - 3M

Question 36

Is there a data sheet available for this product View answer

Asked 2 ´years ago | Remote Sensor Probe - 3M

Question 37

Does the plug have to be “on” for it to be extending the signal? View answer

Asked 2 ´years ago | Heatmiser neoPlug - Smart Plug

Question 38

can the probe be fitted on the surface rather than under the tiles? View answer

Asked 5 ´years ago | Remote Sensor Probe - 3M

Question 39

can i use 3 RF switches and stats on a uh8 with the rest hard wired? View answer

Asked 5 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 40

which wiring c enter I require to connect with neohub View answer

Asked 5 ´years ago | IMI Heatmiser neoHub G3

Question 41

Can this probe be used as an alternative to your 'thimble sensor' for room temperature monitoring? View answer

Asked 5 ´years ago | Remote Sensor Probe - 3M

Question 42

In a large concrete building where the wifi signal will not be throughout the building what solution is there? View answer

Asked 5 ´years ago | IMI Heatmiser neoHub G3

Question 43

I often lose the signal on a NeoSTAT. Will this boost the NeoSTAT signal to a NeoHUB? View answer

Asked 3 ´years ago | Heatmiser neoPlug - Smart Plug

Question 44

Can i link two neo plugs in a chain? ie if i want to reach a remote part of my house? View answer

Asked 5 ´years ago | Heatmiser neoPlug - Smart Plug

Question 45

Is this sensor suitable for use in a bathroom? If not, which product is best to use for 'wet' UFH for a bathroom? View answer

Asked 5 ´years ago | Heatmiser Thimble Sensor

Question 46

Where can I download the Neo app for windows 10? View answer

Asked 5 ´years ago | IMI Heatmiser neoHub G3

Question 47

Do you make a similar time clock that i can access via wifi? View answer

Asked 5 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

Question 48

Can this be used as a System boiler Hot water programmer on 1 zone and a towel rail timer on another? View answer

Asked 5 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

Question 49

Does this transmit a stronger signal than attached one? Ours it not in metal cupboard but we want to boost signal View answer

Asked 4 ´years ago | Heatmiser EA1 - Extended Aerial

Question 50

Neo thermostat is programmable up to 4 times for on/off option.Does the number increase with neo hub? View answer

Asked 4 ´years ago | IMI Heatmiser neoHub G3

Accessories Q&A

Activity timeframe

Browse by Category

Browse by Category

Browse by Topic