Accessories Q&A

Question 1

can it connect it wirelessly to router? View answer

Asked 1 ´year ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 2

Actuators View answer

Asked 2 ´years ago | Underfloor Heating Actuator - Heatmiser TA230

Question 3

Can the TA230 be used as a control head on a thermostatic radiator valve. View answer

Asked 3 ´years ago | Underfloor Heating Actuator - Heatmiser TA230

Question 4

UH8 RF controller connection to hub and wi-fi View answer

Asked 1 ´year ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 5

What range can I expect between the hub and the booster and booster and stat? Can I do Hub>stat>boost>boost>stat? View answer

Asked 1 ´year ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 6

Can I operate the NeoHub from multiple devices (i.e. more than one smartphone)? View answer

Asked 4 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 7

Issue with paring , E2 error on V2 stat View answer

Asked 1 ´year ago | Heatmiser Wireless Air Sensor

Question 8

Where can I download the Neo app for windows 10? View answer

Asked 5 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 9

Does the plug have to be “on” for it to be extending the signal? View answer

Asked 1 ´year ago | Heatmiser neoPlug - Smart Plug

Question 10

I have NeoStat V2 , NeoHub Gen 2 and NeoAir V2 , do I need RF switch to operate them from my phone? View answer

Asked 4 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 11

Wiring the switch View answer

Asked 4 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 12

Will the neohub resync the thermostat clocks after a power cut? View answer

Asked 3 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 13

My wireless air sensors show offline due to the distance to the hub. Should I buy neoplugs or boosts? View answer

Asked 3 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 14

how rename neoplug View answer

Asked 1 ´year ago | Heatmiser neoPlug - Smart Plug

Question 15

This looks identical to neostat v1 backplate - will it work with a V1 neostat ? View answer

Asked 9 ´months ago | Accessories > neoStat V2 replacement PSU back plate

Question 16

Will this hub work with rebranded thermostats from Myson? They look exactly the same. View answer

Asked 3 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 17

Is the Neo plug more powerful at boosting the signal than the heatmiser boost? View answer

Asked 4 ´years ago | Heatmiser neoPlug - Smart Plug

Question 18

can you get a 12v version? View answer

Asked 11 ´months ago | Underfloor Heating Actuator - Heatmiser TA230

Question 19

Can I use other brands of smart plug with the Neohub eg Tapo? View answer

Asked 9 ´months ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 20

Can I pair two neoairv2 thermostats to control one Two Channel Wireless Receiver - Heatmiser RF Switch? View answer

Asked 4 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 21

Where does this aerial plug into? View answers

Asked 5 ´years ago | Heatmiser EA1 - Extended Aerial

Question 22

What kind of battery does it take? What expected interval between battery changes? Thanks. View answer

Asked 1 ´year ago | Heatmiser Wireless Air Sensor

Question 23

In layman's terms, what does the Neo Plug do and why do I need one if I already have the hub? View answer

Asked 3 ´years ago | Heatmiser neoPlug - Smart Plug

Question 24

We installed a gen 1 hub around 10 years ago that has just failed . Will a gen2 still be compatible View answers

Asked 1 ´year ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 25

Can this control hot water cylinder tanks thermostat View answer

Asked 3 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

Question 26

Hi Does the Neo Plug also act as a booster for the UH8-RF Wireless Wiring Centre View answers

Asked 5 ´years ago | Heatmiser neoPlug - Smart Plug

Question 27

Does the Neo Hub work with my underfloor heating wiring centre which is a Heatmiser UH8RF? View answer

Asked 4 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 28

which wiring c enter I require to connect with neohub View answer

Asked 5 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 29

Does this create it's own mesh, or use Zigbee? Our thermostat is in an outdoor room, 15-20m away from the router View answer

Asked 3 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 30

What is the advantage of this repeater over a plug View answer

Asked 4 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 31

Dose the neohub need a permanent power supply View answer

Asked 3 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 32

How to install the Heatmiser Thimble sensor View answer

Asked 5 ´years ago | Heatmiser Thimble Sensor

Question 33

is the neohub gen 2 compatible with my Heatmiser UH8-RF View answer

Asked 1 ´year ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 34

I’m struggling with signal between hub and wiring centre on manifold can I hard wire the hub to wiring centre via h View answer

Asked 4 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 35

Hi is the neoHub Gen 2 the same as the neoHub ? View answer

Asked 4 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 36

Is it a prerequisite that the neoplug is paired with a neohub, for the neoplug to act as a signal repeater? View answers

Asked 1 ´year ago | Heatmiser neoPlug - Smart Plug

Question 37

What is the range of the signal from the NeoPlug? View answer

Asked 1 ´year ago | Heatmiser neoPlug - Smart Plug

Question 38

Does it matter which way around you wire it? My existing probes have red and white wires, this is black and white. View answer

Asked 4 ´years ago | Remote Sensor Probe - 3M

Question 39

Our thermostat is losing signal and defaulting - do I need this product or the plug? View answer

Asked 4 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 40

If the signal is weak to a thermostat and it loses signal, will another Neo plug help.. we have one already View answer

Asked 2 ´years ago | Heatmiser neoPlug - Smart Plug

Question 41

Is there a difference between the Plug View answer

Asked 4 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 42

do you do a spacer bracket that is deeper than this to retro fit to a shallower back box View answer

Asked 4 ´years ago | Wall Plate for neoStat

Question 43

Which protocol does this use? Zigbee, Z-wave or something else? View answer

Asked 4 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 44

Does Heatmiser neoPlug - Smart Plug contain a thermostat so that it can switch an electrical heater on and off? View answer

Asked 4 ´years ago | Heatmiser neoPlug - Smart Plug

Question 45

Can a remote thimble sensor be connected to neo stat v2? View answer

Asked 4 ´years ago | Heatmiser Thimble Sensor

Question 46

Can you control the thermostats outside/away from your home? View answer

Asked 4 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 47

Would this still be useful if it's placed right next to an existing neoStat? Is the neoStat already a repeater? View answer

Asked 1 ´year ago | Heatmiser neoPlug - Smart Plug

Question 48

Can I use neo hub to control 4 electric ufh systems .and will it work with Honeywell evohome controlling the wet View answer

Asked 4 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 49

What is the resistance value of this floor probe View answer

Asked 5 ´years ago | Remote Sensor Probe - 3M

Question 50

Can the cable of the Heatmiser Thimble Sensor be extended? View answer

Asked 5 ´years ago | Heatmiser Thimble Sensor

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