All Products Q&A

Question 1

Can I use a NeoStat-e v2 as a direct replacement for a ProWarm ProDigital? View answer

Asked 4 ´years ago | Heatmiser neoStat-e v2 - Glacier White - Electric Floor Heating Thermostat

Question 2

Rf switch slimline Rf repeater View answer

Asked 3 ´years ago | Heatmiser neoPlug - Smart Plug

Question 3

what is the resistance value of the sensor 20 ° C = ??? Ω View answer

Asked 4 ´years ago | Remote Sensor Probe - 3M

Question 4

do you do a spacer bracket that is deeper than this to retro fit to a shallower back box View answer

Asked 4 ´years ago | Wall Plate for neoStat

Question 5

My old neostat-e failed,looking to replace it with Neostat V2. How do i identify which sensorprobe I have? View answer

Asked 2 ´years ago | Heatmiser neoStat-e v2 - Glacier White - Electric Floor Heating Thermostat

Question 6

How long do the batteries last? View answer

Asked 4 ´years ago | Heatmiser neoAir v2-M Wireless Smart Thermostat

Question 7

M’y underfloor heating is a water/boiler type, not electric. So should I get the non E version of Slimline V3? View answer

Asked 2 ´years ago | Programmable Thermostat - Heatmiser Slimline V3

Question 8

Can this replace my PRT-E originally fitted by John Guest 11 years ago? My unit has « died ». View answer

Asked 2 ´years ago | Programmable Thermostat - Heatmiser Slimline V4

Question 9

is there a recommend height for this probe to be installed? View answer

Asked 4 ´years ago | Heatmiser Thimble Sensor

Question 10

Do you do any black rf stats to go with the uh8-rf ? View answer

Asked 1 ´year ago | Touchscreen Thermostat - Heatmiser Touch Carbon

Question 11

Will Heatmiser neoUltra replace a Danfoss FP735Si 3 channel controller? View answer

Asked 2 ´years ago | Colour Display Thermostat - Heatmiser neoUltra

Question 12

Can you ship these outside the UK if I buy online? View answer

Asked 5 ´years ago | Heatmiser neoAir v2 Wireless Smart Thermostat - CLEARANCE

Question 13

What is the battery life of the NeoAir v2 versus v3 View answer

Asked 1 ´year ago | Heatmiser neoAir v3 Wireless Smart Thermostat

Question 14

Does my thermostat need to be set on floor sensor only in the optional features View answer

Asked 4 ´years ago | Electric Underfloor Heating Thermostat - Heatmiser Slimline-e v3

Question 15

Would this suitable for radiator system and hot water View answer

Asked 2 ´years ago | All Products > Room Thermostats > Programmable Thermostats > Heatmiser neoStat WiFi - WiFi Thermostat

Question 16

Connecting UH8-N & NeoStat v2 to wifi to use the app? View answer

Asked 1 ´year ago | Heatmiser UH8-N - 8 Zone 12v Wiring Centre

Question 17

If I want to control 3 radiator zones, 1 underfloor heating zone and hotwater do I need three of these? View answer

Asked 4 ´years ago | Wireless Combi Boiler OpenTherm WiFi Smart Control Bundle

Question 18

Hi, Please can you confirm if the Neo air V3 wireless can work with the Neohub (2nd generation)? Thanks. View answer

Asked 1 ´year ago | Heatmiser neoAir v3 Wireless Smart Thermostat

Question 19

Can I pair two neoairv2 thermostats to control one Two Channel Wireless Receiver - Heatmiser RF Switch? View answer

Asked 4 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 20

Is the wiring of the DS1 V2 identical to the original DS1? View answer

Asked 4 ´years ago | Central Heating Thermostat - Heatmiser DS1 v2

Question 21

Does the temperature display stay on when boiler is off View answer

Asked 3 ´years ago | Manual Dial Thermostat with Display - Heatmiser DS1-L v2

Question 22

Will this work 24v actuators? View answer

Asked 3 ´years ago | Heatmiser UH8-N - 8 Zone 12v Wiring Centre

Question 23

Can two neoHubs be on the same system? View answer

Asked 3 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 24

Will this boost the signal from the hub required for the Wireless Air Sensor? View answer

Asked 4 ´years ago | Heatmiser neoPlug - Smart Plug

Question 25

Temperature View answer

Asked 1 ´year ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 26

I have a NeoHub, generally working very well. How can I tell if it is Gen 1 or Gen 2? View answer

Asked 5 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 27

Hi, do you need the hub for the stats to work from WIFI or can they be connected through a normal BT hub? View answer

Asked 3 ´years ago | Smart Heating Thermostat Kit - Heatmiser neoKit 1

Question 28

Hi. I have a neo hub Gen2 and 18 neostats on my UFH system. Can I (how) programme the neostats from the APP ? View answer

Asked 4 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 29

I have a uh1 connected via the 485netwok to home automation system do any of the new stats have 485 ? View answer

Asked 4 ´years ago | Heatmiser neoStat 12v v2 - Programmable Thermostat

Question 30

Can this unit switch 3 amps per zone View answer

Asked 3 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

Question 31

Could the same function of setting zones to standby be achieved with other Homekit contact sensors instead? View answer

Asked 4 ´years ago | Wireless Window / Door Contact Sensor

Question 32

Hi. Is it possible to pair this to a wireless air sensor or other accesories to messure temperature? View answer

Asked 3 ´years ago | Heatmiser neoStat-HC1 - 0-10v Smart Fan Coil Thermostat

Question 33

I have a Heatmiser programmable thermostat - I believe Slimline V3. How do I get operating instructions? View answer

Asked 4 ´years ago | Programmable Thermostat - Heatmiser Slimline V3

Question 34

Can I swap my faulty elements estat 762 with heatmiser slimline ev3? View answer

Asked 4 ´years ago | Electric Underfloor Heating Thermostat - Heatmiser Slimline-e v3

Question 35

is there a way that you can control heatmiser slimline E underfloor heating remotely View answer

Asked 4 ´years ago | Electric Underfloor Heating Thermostat - Heatmiser Slimline-e v3

Question 36

As a homeowner, can I install one of these myself, or do I need an electrician? View answer

Asked 4 ´years ago | Electric Floor Heating Smart Thermostat Kit - Heatmiser neoKit-e

Question 37

Do you make a similar time clock that i can access via wifi? View answer

Asked 4 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

Question 38

Hi, elsewhere I have read this is compatible with Apple HomeKit, but it’s not stated here, could you confirm please View answer

Asked 3 ´years ago | Heating & Hot Water Wireless WiFi Smart Control Bundle

Question 39

Can this be controlled using the app? View answer

Asked 3 ´years ago | Heating & Hot Water Wireless WiFi Smart Control Bundle

Question 40

If using 2 x UH8-RF units you need 2 wired connections to the router or can they be connected together? View answer

Asked 4 ´years ago | Heatmiser UH8-RF - 8 Zone Wireless Wiring Centre

Question 41

is this just for under floor heating or can it be used with rads View answer

Asked 2 ´years ago | Heating & Hot Water Wireless WiFi Smart Control Bundle

Question 42

In a large concrete building where the wifi signal will not be throughout the building what solution is there? View answer

Asked 4 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 43

Where can I download the Neo app for windows 10? View answer

Asked 4 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 44

Can this be used in a shower area with a changing section? Is the unit IP68 rated and if not what is the IP rating? View answer

Asked 4 ´years ago | Touchscreen Electric Floor Heating Thermostat - Touch-e v2

Question 45

is this suitable for a combi boiler View answer

Asked 3 ´years ago | Programmable Touchscreen Room Thermostat - Heatmiser Touch v2

Question 46

Will this probe work with neoStat-V1? View answer

Asked 2 ´years ago | Remote Sensor Probe - 3M

Question 47

Hi - I have 3 Heatmiser NeoStatV2 and 2 Heatmiser Slimline. Can they be programmed from a NeoHub? If so, which one? View answer

Asked 3 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 48

Looking to control electric towel rail, already have a hub etc, I don’t need a stat but a rf timer load 600W View answer

Asked 3 ´years ago | 16A Wireless Electric Heating Receiver - RF Switch 16A

Question 49

What is the difference between the 10K, 12K, 15K NTC probes? View answer

Asked 4 ´years ago | Heatmiser neoStat-e v2 - Glacier White - Electric Floor Heating Thermostat

Question 50

HI can the neostat 12v be used as a direct replacement for a faulty TOUCH-N thermostat connected to a UH1 View answer

Asked 2 ´years ago | Heatmiser neoStat 12v v2 - Programmable Thermostat

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