Accessories Q&A

Question 1

Can I use the TA230 with neohub, app and Neostat v2-m without wiring centre for remote control? View answer

Asked 2 ´years ago | Underfloor Heating Actuator - Heatmiser TA230

Question 2

Is data transmitted to the cloud encrypted in transit and at rest? View answer

Asked 2 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 3

Neohub(s) View answer

Asked 1 ´year ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 4

Is the Smart Plug compatible with the Neo Hub Mini? View answer

Asked 2 ´years ago | Heatmiser neoPlug - Smart Plug

Question 5

Are the contacts volt free rf switch v2 View answer

Asked 1 ´year ago | Two Heating Zones & Hot Water Wireless Receiver - Heatmiser RF Switch v2

Question 6

Will the Neo hub reset the clock in the Neo stat v2 in event of a long power outage? View answer

Asked 2 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 7

If I need to use a repeater two zones, would I need two NeoPlugs? View answer

Asked 1 ´year ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 8

We have the UH8 system with the white digital thermostats. Does this need to be connected to the UH8 by any wire? View answer

Asked 2 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 9

Does this worl eith electric UFH? View answer

Asked 2 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

Question 10

I have a Neo stat V1, if paired with a Gen 2 Neohub will the number of on/off options increase from 4 to 6? View answer

Asked 2 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 11

Is it a prerequisite that the neoplug is paired with a neohub, for the neoplug to act as a signal repeater? View answers

Asked 1 ´year ago | Heatmiser neoPlug - Smart Plug

Question 12

What kind of battery does it take? What expected interval between battery changes? Thanks. View answer

Asked 1 ´year ago | Heatmiser Wireless Air Sensor

Question 13

Will the neohub resync the thermostat clocks after a power cut? View answer

Asked 2 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 14

What is the physical size of the hub View answer

Asked 1 ´year ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 15

is the neohub gen 2 compatible with my Heatmiser UH8-RF View answer

Asked 1 ´year ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 16

Hi there. Once the plug is paired. Do you have to go to each room and attach accessory and add the plug View answer

Asked 2 ´years ago | Heatmiser neoPlug - Smart Plug

Question 17

Does this plug capture the energy usage of the device and show it on a time line like my other Heatmiser devices? View answer

Asked 2 ´years ago | Heatmiser neoPlug - Smart Plug

Question 18

Would neoHub also help mesh connection from neoAirV2-M to UH8-RF or would I need a neoPlug for that? View answer

Asked 2 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 19

is neoplug compatible with. neohub gen 1 View answer

Asked 2 ´years ago | Heatmiser neoPlug - Smart Plug

Question 20

Is this available in black? View answer

Asked 1 ´year ago | Wall Plate for neoStat

Question 21

I have a UH1 wiring centre with touchpad and PRT-NTS stats, it it possible to add this hub to my existing system? View answer

Asked 2 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 22

will the EA1 work with the RF Switch v2 View answer

Asked 1 ´year ago | Two Heating Zones & Hot Water Wireless Receiver - Heatmiser RF Switch v2

Question 23

Does this also act as a repeater for extending the Heatmiser wireless? View answer

Asked 2 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 24

Can this control hot water cylinder tanks thermostat View answer

Asked 2 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

Question 25

Does the RF switch act as a repeater for neo air stats not paired to it (i.e. like neoplug and wired stats do)? View answer

Asked 11 ´months ago | Two Heating Zones & Hot Water Wireless Receiver - Heatmiser RF Switch v2

Question 26

Would this be OK to use in a pond? View answer

Asked 3 ´years ago | Remote Sensor Probe - 3M

Question 27

Is this ok to go in a bathroom with the thimble sensor and the thermostat outside the room ? View answer

Asked 3 ´years ago | Empty Room Sensor Enclosure

Question 28

My wireless air sensors show offline due to the distance to the hub. Should I buy neoplugs or boosts? View answer

Asked 3 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 29

Can 1 Slimline-RF control/be paired with 2 separate RF switches? View answer

Asked 4 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 30

Is there a difference between the Plug View answer

Asked 4 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 31

is it a range booster? Or can it be connected via network cable to connect a Neo stat in an outbuilding? View answer

Asked 4 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 32

Will this help boost my signal between Neo air and uhf-r8? View answer

Asked 4 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 33

Where does this aerial plug into? View answers

Asked 5 ´years ago | Heatmiser EA1 - Extended Aerial

Question 34

Does Heatmiser neoPlug - Smart Plug contain a thermostat so that it can switch an electrical heater on and off? View answer

Asked 4 ´years ago | Heatmiser neoPlug - Smart Plug

Question 35

does this extend the reach of the UH8-RF? how much stronger is this than the aerial supplied? View answer

Asked 4 ´years ago | Heatmiser EA1 - Extended Aerial

Question 36

can the probe be fitted on the surface rather than under the tiles? View answer

Asked 5 ´years ago | Remote Sensor Probe - 3M

Question 37

I have a small old cottage which is cold...and the thermostat is right above the radiator! Does Gen 2 have remote? View answer

Asked 5 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 38

Can this (or multiple) link directly (or through hub2) to an RF Switch? View answer

Asked 5 ´years ago | Wireless Window / Door Contact Sensor

Question 39

what is the resistance value of the sensor 20 ° C = ??? Ω View answer

Asked 4 ´years ago | Remote Sensor Probe - 3M

Question 40

Hi Does the Neo Plug also act as a booster for the UH8-RF Wireless Wiring Centre View answers

Asked 5 ´years ago | Heatmiser neoPlug - Smart Plug

Question 41

How close do the two units need to be to each other? Also, how do you recommend they are affixed to window/door? View answer

Asked 4 ´years ago | Wireless Window / Door Contact Sensor

Question 42

In a large concrete building where the wifi signal will not be throughout the building what solution is there? View answer

Asked 4 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 43

Any idea what battery size this takes? View answer

Asked 5 ´years ago | Wireless Window / Door Contact Sensor

Question 44

Can I add a neoHub to my system which, at present has an RF switch and neoAir V2 stat/timer? View answer

Asked 4 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 45

Where can I find the Curve profile for the probe? View answer

Asked 5 ´years ago | Remote Sensor Probe - 3M

Question 46

Does neoplug need to be on the same WiFi network as Neo hub? View answer

Asked 5 ´years ago | Heatmiser neoPlug - Smart Plug

Question 47

I have just bought a Berkeley Homes house which has Gen 1 thermostats - can I fit the Gen 2 Hub? i.e. backward comp View answer

Asked 5 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 48

What is the power consumption of the neoHub ? View answer

Asked 5 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 49

Do this probe comes with full table of temperature resistance values? View answer

Asked 5 ´years ago | Remote Sensor Probe - 3M

Question 50

Can i link two neo plugs in a chain? ie if i want to reach a remote part of my house? View answer

Asked 4 ´years ago | Heatmiser neoPlug - Smart Plug

Accessories Q&A

Activity timeframe

Browse by Category

Browse by Category

Browse by Topic