Accessories Q&A

Question 1

Would this still be useful if it's placed right next to an existing neoStat? Is the neoStat already a repeater? View answer

Asked 11 ´months ago | Heatmiser neoPlug - Smart Plug

Question 2

will the EA1 work with the RF Switch v2 View answer

Asked 11 ´months ago | Two Heating Zones & Hot Water Wireless Receiver - Heatmiser RF Switch v2

Question 3

Is this available in black? View answer

Asked 11 ´months ago | Wall Plate for neoStat

Question 4

What range can I expect between the hub and the booster and booster and stat? Can I do Hub>stat>boost>boost>stat? View answer

Asked 1 ´year ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 5

What is the physical size of the hub View answer

Asked 1 ´year ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 6

What kind of battery does it take? What expected interval between battery changes? Thanks. View answer

Asked 1 ´year ago | Heatmiser Wireless Air Sensor

Question 7

If I need to use a repeater two zones, would I need two NeoPlugs? View answer

Asked 1 ´year ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 8

Are the contacts volt free rf switch v2 View answer

Asked 1 ´year ago | Two Heating Zones & Hot Water Wireless Receiver - Heatmiser RF Switch v2

Question 9

Neohub(s) View answer

Asked 1 ´year ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 10

Is there a data sheet available for this product View answer

Asked 1 ´year ago | Remote Sensor Probe - 3M

Question 11

What is the range of the signal from the NeoPlug? View answer

Asked 1 ´year ago | Heatmiser neoPlug - Smart Plug

Question 12

Thimble cable View answer

Asked 1 ´year ago | Heatmiser Thimble Sensor

Question 13

Can this probe and sensor go directly onto concrete and tile adhesive View answer

Asked 1 ´year ago | Remote Sensor Probe - 3M

Question 14

If the signal is weak to a thermostat and it loses signal, will another Neo plug help.. we have one already View answer

Asked 1 ´year ago | Heatmiser neoPlug - Smart Plug

Question 15

I often lose the signal on a NeoSTAT. Will this boost the NeoSTAT signal to a NeoHUB? View answer

Asked 2 ´years ago | Heatmiser neoPlug - Smart Plug

Question 16

Could this plug be used in my garage? View answer

Asked 2 ´years ago | Heatmiser neoPlug - Smart Plug

Question 17

Can I use the TA230 with neohub, app and Neostat v2-m without wiring centre for remote control? View answer

Asked 2 ´years ago | Underfloor Heating Actuator - Heatmiser TA230

Question 18

Is data transmitted to the cloud encrypted in transit and at rest? View answer

Asked 2 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 19

Is the Smart Plug compatible with the Neo Hub Mini? View answer

Asked 2 ´years ago | Heatmiser neoPlug - Smart Plug

Question 20

does neo hub need internet connection View answer

Asked 2 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 21

Could you use this for the wireless air sensor? View answer

Asked 2 ´years ago | Empty Room Sensor Enclosure

Question 22

Will the Neo hub reset the clock in the Neo stat v2 in event of a long power outage? View answer

Asked 2 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 23

We have the UH8 system with the white digital thermostats. Does this need to be connected to the UH8 by any wire? View answer

Asked 2 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 24

Does this worl eith electric UFH? View answer

Asked 2 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

Question 25

I have a Neo stat V1, if paired with a Gen 2 Neohub will the number of on/off options increase from 4 to 6? View answer

Asked 2 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 26

Will the neohub resync the thermostat clocks after a power cut? View answer

Asked 2 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 27

Hi there. Once the plug is paired. Do you have to go to each room and attach accessory and add the plug View answer

Asked 2 ´years ago | Heatmiser neoPlug - Smart Plug

Question 28

Does this plug capture the energy usage of the device and show it on a time line like my other Heatmiser devices? View answer

Asked 2 ´years ago | Heatmiser neoPlug - Smart Plug

Question 29

Would neoHub also help mesh connection from neoAirV2-M to UH8-RF or would I need a neoPlug for that? View answer

Asked 2 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 30

I have an existing mesh network in my home. Would I need a neohub gen 2 still or would I use my own mesh network? View answer

Asked 2 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 31

is neoplug compatible with. neohub gen 1 View answer

Asked 2 ´years ago | Heatmiser neoPlug - Smart Plug

Question 32

I have a UH1 wiring centre with touchpad and PRT-NTS stats, it it possible to add this hub to my existing system? View answer

Asked 2 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 33

Does this also act as a repeater for extending the Heatmiser wireless? View answer

Asked 2 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 34

I have a smart stat which was installed 3to4 years ago can I connect it to the new hub View answer

Asked 4 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 35

Signal on our stats cuts out. Will this help stop that from happening? View answer

Asked 4 ´years ago | Heatmiser EA1 - Extended Aerial

Question 36

I have a small old cottage which is cold...and the thermostat is right above the radiator! Does Gen 2 have remote? View answer

Asked 5 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 37

what diameter is the probe for underfloor heating View answer

Asked 5 ´years ago | Remote Sensor Probe - 3M

Question 38

Can you use the internal UH8-RF antenna for 1 floor and this extended aerial to be positioned on the 2nd floor? View answer

Asked 4 ´years ago | Heatmiser EA1 - Extended Aerial

Question 39

Can 1 Slimline-RF control/be paired with 2 separate RF switches? View answer

Asked 4 ´years ago | Two Channel Wireless Receiver - Heatmiser RF Switch

Question 40

Is there a difference between the Plug View answer

Asked 4 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 41

Hi Does the Neo Plug also act as a booster for the UH8-RF Wireless Wiring Centre View answers

Asked 5 ´years ago | Heatmiser neoPlug - Smart Plug

Question 42

Where can I find the Curve profile for the probe? View answer

Asked 5 ´years ago | Remote Sensor Probe - 3M

Question 43

I have just bought a Berkeley Homes house which has Gen 1 thermostats - can I fit the Gen 2 Hub? i.e. backward comp View answer

Asked 5 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 44

is it a range booster? Or can it be connected via network cable to connect a Neo stat in an outbuilding? View answer

Asked 4 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 45

Does this support HomeKit via the hub? View answer

Asked 4 ´years ago | Heatmiser neoPlug - Smart Plug

Question 46

Will this help boost my signal between Neo air and uhf-r8? View answer

Asked 4 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 47

Does Heatmiser neoPlug - Smart Plug contain a thermostat so that it can switch an electrical heater on and off? View answer

Asked 4 ´years ago | Heatmiser neoPlug - Smart Plug

Question 48

does this extend the reach of the UH8-RF? how much stronger is this than the aerial supplied? View answer

Asked 4 ´years ago | Heatmiser EA1 - Extended Aerial

Question 49

CAN THESE BE PAINTED WITH THE SAME RAL COLOUR AS THE DOOR/WINDOW TO BE LESS CONSPICUOUS View answer

Asked 4 ´years ago | Wireless Window / Door Contact Sensor

Question 50

Where does this aerial plug into? View answers

Asked 5 ´years ago | Heatmiser EA1 - Extended Aerial

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