All Products Q&A

Question 1

Can the Heatmiser Slimline-RF Kit work with a combi boiler? View answer

Asked 5 ´years ago | Wireless Thermostat & Receiver - Slimline-RF Kit

Question 2

Can I use this to replace a faulty touch rf View answer

Asked 1 ´year ago | Programmable Touchscreen Room Thermostat - Heatmiser Touch v2

Question 3

Can this be used to control an all electric towel rail? View answer

Asked 5 ´years ago | Heatmiser neoStat-hw v2 - Hot Water Programmer

Question 4

Does the plug have to be “on” for it to be extending the signal? View answer

Asked 1 ´year ago | Heatmiser neoPlug - Smart Plug

Question 5

Do you need a neoHub to use a Wireless Air sensor with a Neostat WiFi? View answer

Asked 1 ´year ago | All Products > Room Thermostats > Programmable Thermostats > Heatmiser neoStat WiFi - WiFi Thermostat

Question 6

Can two neoHubs be on the same system? View answer

Asked 3 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 7

Slimline E-v2. Switching off for summer. View answer

Asked 5 ´years ago | Electric Underfloor Heating Thermostat - Heatmiser Slimline-e v3

Question 8

I have a mix of NeoStat Gen 1 and NeoStat Gen 2 installed, will the neoHub gen 1 control both types of thermostat View answer

Asked 1 ´year ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 9

Does this have batteries View answer

Asked 1 ´year ago | Heatmiser neoStat WiFi - WiFi Thermostat

Question 10

Does the Boost provide a more powerful repeat signal than the plug? View answer

Asked 2 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 11

How do I turn off the frost symbol in my NeoStat Air View answer

Asked 4 ´years ago | Heatmiser neoAir v2-M Wireless Smart Thermostat

Question 12

What happens after a power cut? View answer

Asked 4 ´years ago | Programmable Touchscreen Room Thermostat - Heatmiser Touch v2

Question 13

can i use this as just an on off timer View answer

Asked 4 ´years ago | Heatmiser neoStat-e v2 - Glacier White - Electric Floor Heating Thermostat

Question 14

Can I use this as a direct replacement for a failed DS1-E View answer

Asked 4 ´years ago | Heatmiser neoStat-e v2 - Glacier White - Electric Floor Heating Thermostat

Question 15

What are the dipswitches for which are not mentioned in manual? A long bar with switch for each I/O View answer

Asked 2 ´years ago | Heatmiser UH8-RF v2 - 8 Zone Wireless Wiring Centre

Question 16

Where can I download the Neo app for windows 10? View answer

Asked 4 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 17

Would this be suitable to house the heatmiser UFH thimble sensor ? And is it available in black ? View answer

Asked 4 ´years ago | Empty Room Sensor Enclosure

Question 18

Is the slimline v3 wired and can it be put in in replacement of a PRT/E:43500 View answer

Asked 4 ´years ago | Programmable Thermostat - Heatmiser Slimline V3

Question 19

WIll neoStat-e V2 work with Warmup electric underfloor heating? View answer

Asked 4 ´years ago | Heatmiser neoStat-e v2 - Glacier White - Electric Floor Heating Thermostat

Question 20

[UH8 - 8 Zone 230v] Is there any overrun on the UFH pump after heat demand for the UFH has been cancelled. View answer

Asked 3 ´years ago | Heatmiser UH8 - 8 Zone 230v Underfloor Heating Wiring Centre

Question 21

If you pair this stat to the UH8 RF could you also connect a hub for wifi access ? View answer

Asked 3 ´years ago | Heatmiser neoAir v2-M Wireless Smart Thermostat

Question 22

What is the difference between the 10K, 12K, 15K NTC probes? View answer

Asked 4 ´years ago | Heatmiser neoStat-e v2 - Glacier White - Electric Floor Heating Thermostat

Question 23

Which protocol does this use? Zigbee, Z-wave or something else? View answer

Asked 4 ´years ago | Heatmiser Boost v2 - Neo & RF Series Repeater

Question 24

I have an existing mesh network in my home. Would I need a neohub gen 2 still or would I use my own mesh network? View answer

Asked 2 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 25

Can the Neostat V2 be installed in a zone 2 area of a bath or shower room View answer

Asked 2 ´years ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 26

What do I replace a Heat miser UH2 V2 with? View answer

Asked 4 ´years ago | Heatmiser UH4 - 4 Zone 230v Wiring Centre

Question 27

Colour Display Thermostat - Heatmiser neoUltra View answer

Asked 3 ´years ago | Colour Display Thermostat - Heatmiser neoUltra

Question 28

Does neohub need to have an internet connection and if so, why? View answer

Asked 3 ´years ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 29

Reset View answer

Asked 6 ´months ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 30

Can the Heatmiser Floor Sensor cable be extended? View answer

Asked 5 ´years ago | Remote Sensor Probe - 3M

Question 31

Do the neoStat keys light up on approach ? View answer

Asked 5 ´years ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 32

Does the NeoHub have its own built in thermostat? View answer

Asked 8 ´months ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 33

how rename neoplug View answer

Asked 8 ´months ago | Heatmiser neoPlug - Smart Plug

Question 34

do you do a 12volt version of this? have seen your units used on webasto marine heaters View answer

Asked 5 ´years ago | Electric Underfloor Heating Thermostat - Heatmiser Slimline-e

Question 35

Can the thermostat do cooling??? View answer

Asked 3 ´years ago | Heatmiser neoStat 12v v2 - Programmable Thermostat

Question 36

Can the neoAir work with the wireless air sensor? View answer

Asked 5 ´years ago | Heatmiser neoAir v2 Wireless Smart Thermostat - CLEARANCE

Question 37

How many different heating levels does the neoStat have? View answer

Asked 5 ´years ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 38

Can you use this on the WiFi without a hub remotely? View answer

Asked 5 ´months ago | Heatmiser neoStat 12v v2 - Programmable Thermostat

Question 39

What is the set point of the UH4? View answer

Asked 5 ´months ago | Heatmiser UH4 - 4 Zone 230v Wiring Centre

Question 40

Can the neoStat work with remote sensors? View answer

Asked 5 ´years ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 41

Does this have to be wired in by an electrician gas fitterian View answer

Asked 5 ´months ago | Heatmiser neoStat WiFi - WiFi Thermostat

Question 42

Can you use this for electric underfloor heating View answer

Asked 2 ´years ago | Heatmiser neoStat v2 - Programmable Thermostat

Question 43

Can I use this product as a light switch and use the Neo hub app to control? View answer

Asked 3 ´years ago | Heatmiser neoStat-e v2 - Glacier White - Electric Floor Heating Thermostat

Question 44

As a homeowner, can I install one of these myself, or do I need an electrician? View answer

Asked 4 ´years ago | Electric Floor Heating Smart Thermostat Kit - Heatmiser neoKit-e

Question 45

Do you make a similar time clock that i can access via wifi? View answer

Asked 4 ´years ago | Heatmiser TM4 v2 - 230v 4 Channel TimeClock

Question 46

Is the Slimline-B a suitable replacement for the Danfoss TP5 View answer

Asked 5 ´years ago | Heatmiser Slimline-B Battery Powered Programmable Thermostat

Question 47

I have a Heatmiser programmable thermostat - I believe Slimline V3. How do I get operating instructions? View answer

Asked 4 ´years ago | Programmable Thermostat - Heatmiser Slimline V3

Question 48

I have NeoStat V2 , NeoHub Gen 2 and NeoAir V2 , do I need RF switch to operate them from my phone? View answer

Asked 4 ´years ago | HomeKit-Enabled Heatmiser neoHub Gen 2

Question 49

Which model can replace your old "PRT" model? View answer

Asked 3 ´years ago | Programmable Thermostat - Heatmiser Slimline V3

Question 50

is this just for under floor heating or can it be used with rads View answer

Asked 2 ´years ago | Heating & Hot Water Wireless WiFi Smart Control Bundle

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